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Sheehy VW Springfield

Springfield, VA

3.0
373 Reviews

6601 Backlick Road

Springfield, VA

22150

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Showing 373 reviews

December 02, 2014

Jorge Perez The start-to-finish process was ultra fast, super perfect and I am 100% glad that my wife and I went to this specific VW dealership. I owned an Audi A More

by mikendebbie37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Perez, Jorge Perez
Dec 03, 2014 -

Sheehy VW Springfield responded

Thanks for the 5-star review! I am happy to hear Jorge made you feel comfortable and helped you find the perfect car for you and your wife. We hope you continue to enjoy your new VW and we hope to see you again soon!

November 30, 2014

Great Overall Thanks to Rick I was able to get into a great vehicle and the experience and level of customer service I received was exceptional. From the time I ca More

by KBOYD17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Figueroa, Vanessa Figueroa
Dec 02, 2014 -

Sheehy VW Springfield responded

Thank you for providing us with such wonderful feedback on Rick's hard work and professionalism. He truly is an asset to our team so I will be sure to pass along the compliments to him. Enjoy our new car!

November 29, 2014

Great customer service I purchased a car from Richard Cypress and it was one of the best experience I have received in purchasing a car. He was very knowledgeable of the p More

by Babytee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cypress, Richard
Dec 01, 2014 -

Sheehy VW Springfield responded

Thank you for bestowing upon us a five-star review! I am happy to hear that Richard was able to fit you out in the perfect vehicle. Thank you for your business and we hope to see you again!

November 26, 2014

Amazing Staff and Amazing Hospitality I would highly recommend Sheey VW! I went in today not sure if I was eligible to buy or lease a car but Sal made this happen for me today! He was so k More

by lindsamgaetjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Cirillo
Nov 26, 2014 -

Sheehy VW Springfield responded

Thanks for the great review of our dealership! We’re so glad that Sal was able to help find the perfect car for you and explained things well. We’ll pass the compliments along to him. We hope you enjoy your new car! Let us know if you have any questions down the road. We are always happy to help.

November 24, 2014

Excellent Service Excellent service, Rick was very professional. The process was very quick. I will definately recommend this dealership and Rick Cypress as the go to More

by tra.c965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2014 -

Sheehy VW Springfield responded

Thank you for the 5-star review! We are so happy to hear that you enjoyed your visit to our dealership. We appreciate your kind words about Rick and we will be sure to pass them along to him. Thank you for your business, and we look forward to working with you in the future!

November 19, 2014

great customer service I purchased a vehicle from sheehy. I worked with Richard who was very professional, friendly & a man of integrity. He was flexible & worked out a grea More

by moss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cypress
Nov 19, 2014 -

Sheehy VW Springfield responded

Thank you for the 5-star review and kind words about Richard's hard work and professionalism! I will be sure to pass along the compliments to him and the rest of our team. We hope to see you again!

November 06, 2014

Easy, fast, pleasant purchase experience. They were willing to work with me over the phone (I'm not local to the springfield area), Everyone that I encountered was professional, prompt, and t More

by cyril279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wicker, Paul Wicker
Nov 06, 2014 -

Sheehy VW Springfield responded

Thank you for taking the time to write a review about your recent visit to our dealership. We use these reviews as a source of what we are doing well and what could still use some improvement. It is great to hear that Paul was able to help you over the phone to help you and I'm sorry to hear that our parts department could not find the part you were looking for. We appreciate your business and will certainly take your feedback into consideration in improving our services.

October 31, 2014

thanks sheehy vw I knew exactly what I wanted to buy a Golf TDI with a automatic transmission. I had an appointment with a sales person Bridget. She was nice and easy More

by fred oduro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
Nov 03, 2014 -

Sheehy VW Springfield responded

Fred, thank you posting such a great review! I am happy to learn that Bridget was able to help you test drive a few of our vehicles and make your customer enjoyable. Thank you for your business and enjoy your new Golf TDI!

October 31, 2014

Pleasant experience Great experience and great people. Naim was busy with another customer but I had the pleasure to been helped by Bridget. She was so helpful and kind t More

by Tibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Achie, Naim Bryant
Nov 03, 2014 -

Sheehy VW Springfield responded

Thank you bestowing us a five-star rating! I am happy to hear that Bridget was helpful and able to make your experience enjoyable. Thank you for your business and we hope to see you again!

October 29, 2014

Thanks, Sheehy VW! Glad for a chance to rate this dealership. After an accident totaled our car, we had to make a quick purchase. With a handful of very unfulfilling More

by jimstudio54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach McGinness
Oct 30, 2014 -

Sheehy VW Springfield responded

Thank you so much for the five stars, Jim! We want our customers to feel comfortable at our dealership and that means having knowledgeable team members and a no-pressure atmosphere. We are pleased to learn that Zach was helpful in answering your questions and didn't pressure you into any purchase. Zach is a hard worker who is really looking out for our customers' best interests and wants to find them exactly what they are looking for. We appreciate your feedback and we hope you enjoy your new Passat. Please don't hesitate to call us with any further questions that may arise!

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