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Sheehy VW Springfield

Springfield, VA

3.0
373 Reviews

6601 Backlick Road

Springfield, VA

22150

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Showing 373 reviews

July 15, 2024

Do not purchase a vehicle from this dealer. Their service department cannot fix a manufacturing defect in the car and VW will not buy the vehicle back. Despite the defect being irreparable, She More

by NOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Basallote; John Holme
Jul 18, 2024 -

Sheehy VW Springfield responded

Nova .thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

June 20, 2024

If you are in a market go to Samim & Milad, extremely seamless buying experience. They will do what they say, no playing around, friendly and great customer service. It was awesome to work with the finan More

by Faran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samim
Jun 22, 2024 -

Sheehy VW Springfield responded

Faran, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2023

Bought a new Jetta great service kind people. Stayed in Contact after the sale just to make sure everything was going will. I will be using this dealership for my next car purchase. All the way a More

by Keyderw6510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredy Romero, Joe Messina
Nov 01, 2023 -

Sheehy VW Springfield responded

Keyderw6510, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2023

Went today to trade in our '20 Jetta for a '23 CPO Atlas. After being offered a fair (not fantastic) trade in price, we agreed to a final, out-the-door price on the Atlas & signed the sales agreement. Got ba More

by JKG102916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Martinez, Jorge Perez
June 10, 2023

I go to the dealership to drive the new GTI. When I request a test drive the salesman directs me to the receptionist who sends me to another salesperson named Angel. I ask her for a test drive a More

by rajiv.paladugu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel
February 28, 2023

************SCAM*******MISINFORMATION********* Do not trust a word this shady and manipulative dealership says!!!!! I purchased my vehicle from the Springfield Sheehy VW dealership a little over 1 year a More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Riadh Mejri
Mar 10, 2023 -

Sheehy VW Springfield responded

JC, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

February 21, 2023

Number one cylinder piston broke yesterday and now the engine in my 2015 VW Passat needs replacing, even though it has only 91,000 miles on it and was at the dealership for normal maintenance a few weeks More

by rdgayjr
Recommend Dealer
No
Employees Worked With
Not Applicable
Mar 10, 2023 -

Sheehy VW Springfield responded

rdgayjr, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

November 27, 2022

Do not drop your preconceptions of predatory dealership culture—they want to sell and will make assumptions, pressure, violate privacy, and gauge what they can get away with. Expect typical selling strateg More

by KB
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Noe Cano
August 27, 2022

Professional and amazing to work with. The whole process was very smooth. We highly recommend! More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McIntosh
Aug 29, 2022 -

Sheehy VW Springfield responded

Steve, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

August 16, 2022

After pumping gas, my son forgot to put the gas cap on and check engine light came on. They charge him $385 to reset the check engine light and insisted to replace the cap. What a rip off. In the past the More

by tayem2
Price
Recommend Dealer
No
Employees Worked With
Erin
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