Sheehy Toyota of Timonium

Was looking to buy a new 4Runner TRD Off-Road but none of the dealers in the area had what we were looking for. Not wanting to put in a build order and potentially wait another 4-6 months, we did an extended the dealers in the area had what we were looking for. Not wanting to put in a build order and potentially wait another 4-6 months, we did an extended radius search online and found the exact one we we wanted at Sheehy Toyota of Timonium – and for a great (almost too good to be true) price! I used the online form to request availability and got put in contact with Matt Ellis. Having never purchased a car out of state before, I wasn’t sure what to expect. But after a few emails and phone calls to iron out the details, Matt thoroughly explained the whole process and answered all of my questions – everything wound up being as smooth as could be. No surprises. No ‘gotchas’. No pressure. All the way through to the end including working with the Finance manager, Donna Hale – she was very informative, presented all of my options, didn’t try to pressure me on anything I declined, and was even able to beat the APR I was pre-approved for by a few fractions of a point. The whole experience was easily worth the time it took to travel there and back! More

They were really easy to work with and got me the best deal possible..I appreciated it deal possible..I appreciated it More

This is the second vehicle that I have purchased with the help of Carlos. He was very helpful and responsive. help of Carlos. He was very helpful and responsive. More

My purchase of a new Toyota Corolla was handled in a professional, courteous manner by Geoff R. Many thanks. professional, courteous manner by Geoff R. Many thanks. More

I purchased a Volvo S60 back in 2015 and since it had factory Guarantee for three years, I took it to Bill Kidds Volvo Service Department in Baltimore County. At first, they were doing reasonably good wo factory Guarantee for three years, I took it to Bill Kidds Volvo Service Department in Baltimore County. At first, they were doing reasonably good work, but as time went by the level of service went downward fast. While they were charging me for regular oil change and maintenance three times as the other shops, they failed to deliver what they had promised-such as providing me a rent a car while my car was being repaired, or washing my cars as promised because they claimed their car wash was broken or their cars for renting were no longer available. And in one occasion they broke a video camera that came on my car front without even acknowledging of its existence. Finally, I stopped going there. Fast forward to 2023, my instrument panel went black last week and my regular mechanic said that it needs to be fixed by Volvo dealers. I made an appointment to get the problem checked- the clerk told me that by the way, you seat belt is under recall warning, something that I was just being notified on! So, I said please book me for fixing the seatbelt and the instrument panel, which she did. Today, I go there (about 10 miles drive from where I live) expecting to get both problems taken care of while I am waiting. First thing I am told by their mechanic/manager is that I did not make an appointment for fixing the panel, only the seatbelt! Then, he says I might have to wait the whole day to even get them to look at the panel because there are other cars ahead of me. I am wondering so why did you schedule me at this time?! At the end, when I decided that I was not going to have them to repair my car, he started to say insulting and rude words. My advice is to stay away from Bill Kidd's Volvo service center. If you do good luck! More

BATE AND SWITCH! !! They don't have the vehicles they advertise everywhere, but they have plenty that are three times the price of the ones they advertise. Don't wast !! They don't have the vehicles they advertise everywhere, but they have plenty that are three times the price of the ones they advertise. Don't waste your time. More

After 40 years of buying Toyota's from Bill Kids my family is done. Customer service is terrible. A few years ago I wrote them off after they refused to fix a recall item, they wanted $1200 for the r family is done. Customer service is terrible. A few years ago I wrote them off after they refused to fix a recall item, they wanted $1200 for the recall repair, and made my next purchase from another dealer. My wife still had faith in them until today. She will be buying a new Toyota this fall and guaranteed we take the business to Heritage where they seem to care about their customers. More

Dealing with Bill Kidd's Toyota was a great experience from the start. Our salesman Dee was excellent. The process from start to finish was a breeze and everyone was friendly and professional. We spent from the start. Our salesman Dee was excellent. The process from start to finish was a breeze and everyone was friendly and professional. We spent less time there buying than we did looking at other Dealerships. I purchased a Tacoma almost 20 years ago from Bill Kidd's and hope to purchase from them again. More

Sent a few questions, was ghosted. No response on cars.com their website or email. No response on cars.com their website or email. More