
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,409 reviews
I am glad I bought my Toyota at Rosner. My sales man was Kamran Karamat. He did a fantastic job working with us over several days of car shopping the first time we bought from Rosner. Kamran offered nothi Kamran Karamat. He did a fantastic job working with us over several days of car shopping the first time we bought from Rosner. Kamran offered nothing but help. NO Pressure, NO overstating of his opinion and any one vehicle and ZERO double talk. For the first time in all sales venues we found someone who actually cared about what we wanted. He gave fact after fact on each vehicle we looked at. He was very knowledgeable on all New Toyota's and all the used vehicles that Rosner had to offer as well. Rosner has been great for service as well. Jeff in service makes sure we are aware of all needs they find with our car's and suggests the best options for us to service our vehicles without doing any unneeded service. We have bought several vehicles and 9 of our friends and family members who we have referred to Kamran at Rosner have bought vehicle from him too. We took our vehicle in for just general oil change the other day and Kamran came to us to see how we were and asked about our family. We we not looking to buy anything and he still cares that much as a person to follow-up with you ANYTIME he see's you at the dealership. Thank you to Rosner for having Kamran there to make the hated experience of car buying a treat. Bob and Theresa Davis More
Working with Ray Harris was a great experience. Prior to arriving at Rosner Toyota, I made a number of visits to other dealerships trying to find the right car for me. I have precious little time to spare arriving at Rosner Toyota, I made a number of visits to other dealerships trying to find the right car for me. I have precious little time to spare with work, kids, church, etc. and wanted to get in, see what they had and move on if nothing was of interest. Each ended up wasting my time by being unprepared to deal with a serious customer (couldn't find the key, ditched me for another customer, not knowledgeable about their vehicles, not knowledgeable of their inventory, vehicle wasn't ready as promise, etc.). It believe it may have been a ploy to minimize the number of dealers I could visit in an evening to just that one. Ray, on the other hand, was different. He was energetic and ready to work. He quickly found a vehicle of interest to my family and was very quick and professional in helping me take it for a spin. While I loved the vehicle, his positive and motivated attitude is what made the sale. It was a great experience. While I'm not sure I got the best deal as far as price (I'm not a good haggler), I was well and efficiently treated. If your time is as important as money, then start here, and ask for "Big Ray Harris. More
Jeff was very professional, listened to the situation we were in and how it meant a lot to keep our payments where they need to be. He worked hard to get us there and then the rest of staff was kind in gett were in and how it meant a lot to keep our payments where they need to be. He worked hard to get us there and then the rest of staff was kind in getting everything else together. I will be recommending Jeff as a salesman and Rosner Toyota for all new and used car purchases to my friends and family. Thanks again for a wonderful experience with your company. More
Excellent transaction! Kenny was easy to deal with. Quick transaction, no games. If you are, or we're , military, go see Kenny, he's one of us and will take great care of you. Quick transaction, no games. If you are, or we're , military, go see Kenny, he's one of us and will take great care of you. More
After spending a weekend looking for used diesel truck, and dealing with a bunch of sales people trying to sell me over priced junk, I went to Rosner and they had the truck that I've been looking for. At t and dealing with a bunch of sales people trying to sell me over priced junk, I went to Rosner and they had the truck that I've been looking for. At the end they ended selling me the truck for $5000 under bluebook. More
Had a great experience at Rosner Toyota, and drove off with a great vehicle. Russ and crew were very friendly, professional, and exhibited great patience. I will definetly refer them to friends and family with a great vehicle. Russ and crew were very friendly, professional, and exhibited great patience. I will definetly refer them to friends and family. More
Outstanding people at this dealership to listen and makes sure you get what you want, at the right price. Highly recommend them to anyone looking for a new car. sure you get what you want, at the right price. Highly recommend them to anyone looking for a new car. More
Kent refererred my wife and I to Jimmie, who was said to be very knowledgeable and was, and before we knew it we were sold. Good People all. be very knowledgeable and was, and before we knew it we were sold. Good People all. More
Saige & Kent were awesome! If you want to deal with customer orientated service salesman deal with Saige & Kent! If it wasn't for these two ard working guys we would have left empty handed. Also due to customer orientated service salesman deal with Saige & Kent! If it wasn't for these two ard working guys we would have left empty handed. Also due to those two i will be buying a Toyota Tocoma in the future. We love our new Vehicle! More
I am a customer for life now! My sister had went to this dealership to look at a new car Kamran and Melissa were so helpful as well as respectful. My mom and sister both told me how nice they were and went dealership to look at a new car Kamran and Melissa were so helpful as well as respectful. My mom and sister both told me how nice they were and went the extra mile to ensure that everything meet my sisters needs that i decided myself to drive up there that weekend coming knowing i would be in need of a car very soon. As i arrived Kamran and his big smile meet me at my car greeting me hello and shook my hand very polite and full of excitement.I got out, looked at the lot of cars and Kamran asked me questions to help me determine what i was looking for and i found a car i liked. With the intent of just looking Kamran treated me as if i had said yes i want this car and im not leaving with out it. He ran all the numbers every which kind of way to try and fit my needs. After giving me the figures he did one thing that i truly appreciated he gave me my time to think, my space but at the same time he let me know that if i needed him he was there and was always in my sight. With every question i asked he never got impatient with me and he ensured that he would be with me evey step of the way. I cant put into words how great of a sales person he is but i can tell you i feel that i made a new friend and if i have any questions its a open door policy to call no matter what. So after realizing that no matter what other dealership i went to that i was not going to get this kind of great customer service and what i felt like a family environment I signed the paperwork and i am now a PROUND OWNER of a Toyota Camry 2012 LE!I would have walked away and never bought that car if it wasnt for the wonderful customer service i received from Kamran,Melissa,and staff!!!!!!!!!!!!!! More