Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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I have purchased six vehicles from Kamran, whom I found to be very honest and more than willing to locate the vehicle we desired. I recommend Rosner to anyone looking for a new or used vehicle. to be very honest and more than willing to locate the vehicle we desired. I recommend Rosner to anyone looking for a new or used vehicle. More
I visited Rosner Toyota on the evening of 27 June 2011. During the visit, I test drove and attempted to place a Toyota Tacoma under a 72-hour contract. I informed the salesman that I did not want financin During the visit, I test drove and attempted to place a Toyota Tacoma under a 72-hour contract. I informed the salesman that I did not want financing from Rosner; rather, I simply wanted a price for the vehicle so I could negotiate financing through my credit union. The salesman said he understood and that they would not be running a credit check. While filling out the paperwork to put this vehicle into a 72-hour contract, I asked the salesman how much I should expect the vehicle to cost. He told me that it would be no more than $32,000.00. Once the paperwork had been filled out, he went to speak to the sales manager to begin the process of deciding upon a price for the vehicle. When he returned, the price had jumped to $34,000.00. The salesman asked me for a counter-offer to take to his manager, so I looked up the price of an identical vehicle at another dealer in Arlington, VA and asked him to match that price. When the salesman returned from speaking with his manager the second time, he told me that they would not match that price and wanted me to explain a foreclosure on my credit history. I've pulled my credit report from Experian and have verified that Rosner did check my credit. Checking my credit and raising the price of a vehicle based on that credit check when they are not going to be financing the purchase appears to be, at best, unprofessional and rude. This was my first and last encounter with Rosner Toyota, so I cannot speak to whether this circumstance was an anomaly or common practice. Regardless, I would advise consumers to avoid this business. I've listed the person with whom I spoke as "Dodge Ram Owner" because I don't know his name, but that was his preferred topic of conversation throughout the test drive. More
We were looking for a Toyota Sienna. We clearly explained our price target, requested options, etc. The salesman said that they were willing to work with us and showed us a vehicle in our price range. Everyt our price target, requested options, etc. The salesman said that they were willing to work with us and showed us a vehicle in our price range. Everything went fine until the negotiation where they put the original sticker on the offer. They failed to explain that we didnt qualify for the "promotional discount price" until the negotiation. After some haggling, they attempted to put the cost back into their financing offer. After that point, I walked away and was extremely dissapointed. I would highly recommend to be very careful with the finance managers and general managers. More
The process was seamless. Matt was very helpful in finding the exact crossover I wanted down to the color! Then when i called him and asked to change the crossover to include additional features he s finding the exact crossover I wanted down to the color! Then when i called him and asked to change the crossover to include additional features he said "no problem", even though the other car was ordered and on it's way. More
This is in reference to the excellent service I received from Mr. Adam Porter my sale person. Mr. Porter handled our deal in such a professional manner. He was very easy to talk to, a great sense of humor from Mr. Adam Porter my sale person. Mr. Porter handled our deal in such a professional manner. He was very easy to talk to, a great sense of humor and was very courteous/friendly to my family (Wife and 3 Kids) as we made our decision to purchase the car. I was already approved for finance at 6.9 percent when I walk into the dealership. He encourage me, without any pressure to apply for the special financing that Toyota had going on. Not only did I get a lower rate at 1.9 percent, I also received allot of incentive from Toyota. Each incentive was explain to my wife and me in a language we can understand by Mr. Porter. That truly was a blessing. I can honestly say that we could have gone to the Toyota dealer in Woodbridge, but I know in my heart we would not have received the same outstanding service we received from Mr. Porter in Fredericksburg. We would not hesitate to return to Rosner Toyota in Fredericksburg to purchase another vehicle in the future. To top all that off, it was a pleasure to meet the owner Mr. Rosner himself as we left the dealership with our new vehicle. Thank you and God Bless you for a wonderful deal and experience. More
Used an online service to find quotes for a 2011 Corolla. Kenny Latino contacted us and a few days later I setup an appointment. We told him what we were looking for in a new car. Kenny had the car waiti Kenny Latino contacted us and a few days later I setup an appointment. We told him what we were looking for in a new car. Kenny had the car waiting for us. We test drove it and purchased it. No hassle, honest dealings and fair pricing without pressure. Very please as this is the third Corolla we've owned. Dave More
Kenny Latino was my sales rep and he did a great job working with me to get me a deal I could handle financially. I also worked with finance manager but can't remember his name, he was very friendly an working with me to get me a deal I could handle financially. I also worked with finance manager but can't remember his name, he was very friendly and helpful as well. I walked away with a lower car payment which was my goal. More
Sales team was most helpful. Kenny spent nearly 5 hours with us and we walked away with a great car. We were not pressured nor were we pushed toward a specific model or style. All follow-on actions were d with us and we walked away with a great car. We were not pressured nor were we pushed toward a specific model or style. All follow-on actions were dealt with quickly and thoroughly. Another satisfied customer. More
I purchased two vehicles from Rosner Toyota of Fredericksburg. They gave us a "no hassle price" and the process went smooth and easy. My wife and I would recommend this dealership to anyone in t Fredericksburg. They gave us a "no hassle price" and the process went smooth and easy. My wife and I would recommend this dealership to anyone in the market for a new vehicle. We have all of our service done there and love the Rosner Rewards progam. Overall great experience!! Thank you Chris and Art. More
I've been buying cars and trucks from Rosner Toyota and Marc Garland for years, 5 in total and have number 6 on order..I couldn't be any happier with the treatment I received from Rosner in sales and servi Marc Garland for years, 5 in total and have number 6 on order..I couldn't be any happier with the treatment I received from Rosner in sales and service, Do yourself a favor when shopping for your next new vehicle give Marc a call. Conrad L More