Sheehy Toyota of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,381 reviews
Saige & Kent were awesome! If you want to deal with customer orientated service salesman deal with Saige & Kent! If it wasn't for these two ard working guys we would have left empty handed. Also due to customer orientated service salesman deal with Saige & Kent! If it wasn't for these two ard working guys we would have left empty handed. Also due to those two i will be buying a Toyota Tocoma in the future. We love our new Vehicle! More
I am a customer for life now! My sister had went to this dealership to look at a new car Kamran and Melissa were so helpful as well as respectful. My mom and sister both told me how nice they were and went dealership to look at a new car Kamran and Melissa were so helpful as well as respectful. My mom and sister both told me how nice they were and went the extra mile to ensure that everything meet my sisters needs that i decided myself to drive up there that weekend coming knowing i would be in need of a car very soon. As i arrived Kamran and his big smile meet me at my car greeting me hello and shook my hand very polite and full of excitement.I got out, looked at the lot of cars and Kamran asked me questions to help me determine what i was looking for and i found a car i liked. With the intent of just looking Kamran treated me as if i had said yes i want this car and im not leaving with out it. He ran all the numbers every which kind of way to try and fit my needs. After giving me the figures he did one thing that i truly appreciated he gave me my time to think, my space but at the same time he let me know that if i needed him he was there and was always in my sight. With every question i asked he never got impatient with me and he ensured that he would be with me evey step of the way. I cant put into words how great of a sales person he is but i can tell you i feel that i made a new friend and if i have any questions its a open door policy to call no matter what. So after realizing that no matter what other dealership i went to that i was not going to get this kind of great customer service and what i felt like a family environment I signed the paperwork and i am now a PROUND OWNER of a Toyota Camry 2012 LE!I would have walked away and never bought that car if it wasnt for the wonderful customer service i received from Kamran,Melissa,and staff!!!!!!!!!!!!!! More
Excellent Customer Service, product knowledge, polite and very very professional. This is my first Toyota. I am very very happy. I am highly impressed by Kamran Karamat follow up after sale. I will recommend very very professional. This is my first Toyota. I am very very happy. I am highly impressed by Kamran Karamat follow up after sale. I will recommend Kamran Karamat to everyone I know in my family and freind. More
I went to Rosner Toyota to take a look at the Toyota Prius.I Had a very nice salesman {Bill Dunn} who found me out by the Prius's. After finding out what I wantted,bill new he had one. Showed me the ca Prius.I Had a very nice salesman {Bill Dunn} who found me out by the Prius's. After finding out what I wantted,bill new he had one. Showed me the car and we went for a testdrive.I was impressed with his knowledge of this hybrid.I felt he was very honest throughout my buying experience.{new experience for me}I now have a nice car with great gas mileage. Thank's again Bill and finace office. DT More
Kent Smith (sales) and Brian Sheffield (financial) were the reasons why we settled on leasing a 2012 Toyota Prius from Rosner Motors in Fredericksburg, VA. It was quite refreshing to see a car dealer not the reasons why we settled on leasing a 2012 Toyota Prius from Rosner Motors in Fredericksburg, VA. It was quite refreshing to see a car dealer not putting any pressure and giving you a honest and candid comparison of the Prius to the other available hybrids in the market. My wife and I have been buying cars since the mid '70s but it has been few and far inbetween that we have had enjoyable experiences while shopping for a new car. The experience was normally tainted by our perception that either the salesman or the manager were trying to 'nickel and dime' you to death. Note that, at one time, we had up to 5 cars in our household due to daughters going to college on our older cars and new cars being used by both my wife and I. I would highly recommend Rosner Motors Toyota to anyone who needs a solid and honest dealer to help them go through the numbers and in making the right choice for a new car. Their rewards program which include free oil changes, annual inspection, etc. is just an added bonus to their superb service department. Note that the service department manager (I forget the name) was very helpful and friendly as well. More
If you are looking for a great sale person, please go and meet this guy. Kamran Karamat is the reason whole my family love Toyota and love buying from him from the last almost 5 years. Kamran have excellent meet this guy. Kamran Karamat is the reason whole my family love Toyota and love buying from him from the last almost 5 years. Kamran have excellent product knowledge and will always make deal that will fit your budget. More
Dealers matter. After a horrible experience earlier in the day at another Toyota dealer in the region (Lustine in Woodbridge), I ended up happily buying here. It was a fairly simple transaction. I ha the day at another Toyota dealer in the region (Lustine in Woodbridge), I ended up happily buying here. It was a fairly simple transaction. I had done my homework, knew the vehicle I wanted, and had a good sense of the price range to expect. I initiated contact via email and quickly settled on a price. When I got there, everyone was friendly and professional. No hassles, no heavy sales pitch, no surprises or hidden charges. In the Internet age, when so much information is available on-line before a consumer sets foot in a dealership, Rosner's willingness to deal straightforwardly with an informed customer was greatly appreciated. More
They don't know how to deal with out of state sales; don't negotiate in good faith; don't talk to each other so they are all aware of what is going on! don't negotiate in good faith; don't talk to each other so they are all aware of what is going on! More
My best friend who bought a car from Kamran Karamat reffered us to him. We have bought several cars in the past but this was "THE BEST EXPERIENCE" we ever had. Mr. Karamat is very polite, very knowledg reffered us to him. We have bought several cars in the past but this was "THE BEST EXPERIENCE" we ever had. Mr. Karamat is very polite, very knowledgeable and highly proffesional sales person. We highly recommend him. Most of the staff at Rosner Toyota Fredericksburg is great and very helpful. More