Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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George Fallin was extremely helpful in my purchase of my 2013 Corolla! He was friendly, knowledgable and very helpful in every aspect! The experience I had was the best in years! I will tell you, he was 2013 Corolla! He was friendly, knowledgable and very helpful in every aspect! The experience I had was the best in years! I will tell you, he was extremely pleasant and understanding in every way possible. I LOVE my corolla! I will definitely tell all my family, friends and co-workers about Rosner Toyota and tell them to talk to George! Top Notch salesman there!! Thank you George!! More
I had one of the most rewarding experience I have had in a while, I went in for rountine service on my 2008 RAV4, and end up purchasing a brand new 2013 RAV4, when I arrive at Rosner purchasing a new car w a while, I went in for rountine service on my 2008 RAV4, and end up purchasing a brand new 2013 RAV4, when I arrive at Rosner purchasing a new car was not on my mind at all, I was going to have my vehicale service and be on my way, but that turn out not to be the case, George Fallin is great, as I was waiting for my car to be service I got one of my daily hot moments out of no where George show up and started fanning me with one of the brochure to help cool me off, The next thing I know I was test driving a 2013 RAV4, thinking I will just test drive it for the fun of it sense I was waiting for my car to be service and all the while telling Geogre I am not buying a new car. Low and behold was I in for a surprise I left Rosner with a brand new car and did not feel as if I had been pressure to buy it at all. I am so very glad that George show up that day. More
I have just purchased 2(two) Toyotas from your dealership. My experience with this dealership has been the most positive, enjoyable car buying experience to date ! Not only was the staff professio dealership. My experience with this dealership has been the most positive, enjoyable car buying experience to date ! Not only was the staff professional, I finally felt that they valued me as a customer unlike other dealerships in the past. From my service writer Becky Robertson who always has remembered me and our conversations to her "Million Dollar Smile" they make you feel like family. I would recommend them to all my friends and family for their next auto purchase. Go see George Fallin. We went to buy one and came away with two cars ! From the finance office to the lot guys and everyone in between this dealership is a winner all the way. More
I was concerned about purchasing a car particularly after being taken advantage of during my first car buying experience. I went in with the intention of purchasing a used car, but Jan Michael helped me weig being taken advantage of during my first car buying experience. I went in with the intention of purchasing a used car, but Jan Michael helped me weigh the financials for both. My decision to purchase new was very difficult since I have always heard that is a bad investment. He was very patient and explained everything along the way. As an analytic person, I appreciated that he had data and facts to back up what he was saying esp with information about the long term cost of ownership. He was able to sell me at a price I was comfortable with that was competitive with the price I had received from another dealer the day before. Everyone at the dealership was friendly and helpful.I would recommend Rosner to anyone looking to purchase. I would also certainly recommend Jan Michael to anyone who wants to buy a car from a genuine guy. His customer service can't be beat! More
On September 19th, 2013 I purchased a 1991 ZR1 Corvette from Rosner Auto Group in Fredericksberg, Virginia. Living in Florida, I located the car on autotrader.com and contacted the dealership. The Rosne from Rosner Auto Group in Fredericksberg, Virginia. Living in Florida, I located the car on autotrader.com and contacted the dealership. The Rosner sales rep, and I discussed the car and its condition and I arranged to have the car inspected which was completed on September 16th. The inspection came back and an agreed on a price was reached and on Thursday September 18th I Fed Ex’ed Rosner the signed purchase agreement and a check for $26,500.00. The car was shipped to my home in Florida and arrived on September 24th, it is now October 2nd, Rosner has had my money for two weeks and I still have no bill of sale or title documents which means the car cannot be registered nor can I prove I legally bought the car. No one at Rosner will respond to my inquiries as to where the documentation is or if I will even be getting it. So after two weeks I am out more than $26,000 and have fiberglass paperweight sitting in my garage that for all I know it might be STOLEN. UPDATE: October 4th After sending the above review in the form of an e-mail to the Ron Rosner the owner of Rosner Auto Group, who I will say responded to my e-mail within minutes of it being sent, the paperwork issue was quickly resolved at the dealership level and I have finally been able to register the car. More
This is the second time I have purchased a Toyota Highlander from this dealership. Both times I managed to get great salesmen. This time I worked with Jan Michael Hightower and he went above and b Highlander from this dealership. Both times I managed to get great salesmen. This time I worked with Jan Michael Hightower and he went above and beyond to answer all my questions, show me ever feature on the car and made me feel like I was his most important customer. I visited several other dealerships in my quest to upgrade my Highlander and I can say by far Mr Hightower's customer service was unmatched. As a result, I have recommended all my friends interested in purchasing cars to him and would not hesitate to purchase another car from him, or this dealership in the future. More
I bought my Tacoma there Five years ago. The second I drove it off the lot, and I mean less than a hundred feet, a rock hit my window. They paid to have it filled so that it wouldn't spread. Top notch! I drove it off the lot, and I mean less than a hundred feet, a rock hit my window. They paid to have it filled so that it wouldn't spread. Top notch! I have kept my services up to date... I use them because I have had nothing but great experiences... But today not so much. I need new tires, the originals are dry rotting, to be expected, and I'm good with that, after all they are over five years old. But the buy three get the fourth for a dollar is a load of bull. For the same tire, I found them for a hundred dollars less on-line. They hiked up the price to pay for that fourth tire. I get that they are a business and need to make money. But I don't like misgivings, I would rather pay the right price for four tires than be told I'm only paying for full price for three, with a hundred dollars attached to it. It irritates me to no end. I should hope this issue is rectified, or my faith in Rosner is diminished greatly. No one likes to be lied to, or swindled. More
Jimmy Leveque made the decision to lease the 2013 RAV4 very comfortable. As a Senior citizen I was concerned about understanding & using all the new technology. Jimmy promised to help me with this, & he very comfortable. As a Senior citizen I was concerned about understanding & using all the new technology. Jimmy promised to help me with this, & he has been most patient & helpful. I would recommend him highly. More
Both George Fallen and Tony Long were extremely friendly, knowledgeable, and professional. Very pleased with both and would recommend to anyone. This is the 4th vehicle I have purchased with Tony long an knowledgeable, and professional. Very pleased with both and would recommend to anyone. This is the 4th vehicle I have purchased with Tony long and first time with George . He goes beyond what is required to insure your satisfaction More
My Fiancée and I are getting married in March and were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us so were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us something, he acted as a consultant in our purchase, giving us very helpful advice and preparing us for what to expect with financing. His help was invaluable, and I will not hesitate to recommend Rosner Toyota to anyone in the future. Thanks George! More