Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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jay kline Jim glasner was awesome when we got are car he answered all question we had and made sure we were happy with everything we are getting we got are car Jim glasner was awesome when we got are car he answered all question we had and made sure we were happy with everything we are getting we got are car allittle while ago but when im ready to get another I will go back More
Repairing someone else's problem We have purchased several cars from Rosner Auto Group over the past 25 years and have always felt that the service department treated us quite well. T We have purchased several cars from Rosner Auto Group over the past 25 years and have always felt that the service department treated us quite well. This week takes us to a whole new level. We received a recall notice from Lexus on a car purchased in Northern Virginia ( from a non Rosner dealership) several years ago. The recall was performed and my wife returned from the dealer only to find that transmission fluid was leaking from the car. The recall did not involve the transmission and in fact dealt with the opposite end of the car. After a heated discussion with the folks in Northern Va. we carried the car to Rosner Toyota who repaired the car for us and negotiated with the other dealer for payment. The entire bill was taken care of by the other dealer in large part because of Angelina's intervention. We left the car with Tarron to pass on to her the next morning. They did a fabulous job and are another reason to buy local and buy from Rosner Automotive Group. D. Cooper More
New Car Purchase We had an excellent experience purchasing our new Highlander. I was impressed with our salesman, finance manager, general manager, and everyone we cam We had an excellent experience purchasing our new Highlander. I was impressed with our salesman, finance manager, general manager, and everyone we came in contact with over the past few days. Thank you for your excellent service with a smile. More
Our Second Toyota Camry My husband and I were in need of a new commuter/family car and had been talking for weeks about what would be the best car for the family. Having alr My husband and I were in need of a new commuter/family car and had been talking for weeks about what would be the best car for the family. Having already owned a Toyota Camry that we bought in 2006 from Rosner Toyota, we decided to take our business back to Rosner to see if they would have what we needed and we could repeat our business with them. Our sales rep was Serge Sajous and he was amazing. As soon as we walked in, I told him what we wanted and how we wanted to do business and he was a top-notch professional who found us the vehicle that we wanted (not what he thought we wanted) and we went from there. After all was said and "signed" my husband and I drove away in our new used car. I cannot say enough great things about Serge and Micky (his manager)...they were super nice and we were very comfortable giving them our business; they took care of everything we needed. The finance department was also amazing to work with; they were friendly and helpful through the whole process. This is the kind of professionalism that customers should expect to see when they are car shopping. More
First Toyota Vehicle I was looking for a truck with specific capabilities and had looked at all makes and models. I came to Rosner and dealt with Jim Glasner who listened I was looking for a truck with specific capabilities and had looked at all makes and models. I came to Rosner and dealt with Jim Glasner who listened to my needs and requests and worked very hard to get me the type of vehicle and the price that I was willing to pay. After about a week of looking I purchased a 2013 Toyota Tundra 4x4 and was able to get what I was looking for at the price I wanted. I would recommend Jim and Rosner if you are looking for a vehicle as he is conscientious and understanding to a clients perspective. He answered all questions set before him in an honest and straightforward way. More
Very good experience Rambo was very informative and patient. I told him I was looking but not sure I was ready to buy a new car. He showed me several models and explained Rambo was very informative and patient. I told him I was looking but not sure I was ready to buy a new car. He showed me several models and explained the features and differences. More
Great Experience I consider myself an experienced car buyer...and I am not always an easy customer. I do my research, know what I want, and know what I am willing to I consider myself an experienced car buyer...and I am not always an easy customer. I do my research, know what I want, and know what I am willing to pay. I don't like playing the haggling game and feel it is a waste of time. I have walked out of many dealerships because I won't tolerate being treated badly...and there are many local dealerships that do just that. I knew I wanted a Limited RAV4 and Rosner's free oil changes and inspections made me really want to buy it from Rosner. John Curtis managed to get me the deal I wanted and did it with patience, knowledge, and a great sense of humor. This car buying experience was one of my most enjoyable and I will definitely recommend Rosner and John Curtis to all of my friends. More
Stopping by at the beginning of my interest into car shoppin Steve was very helpful and didn't come across too pushy as my experience with some of your competitors. I really appreciated his helpfulness yet consi Steve was very helpful and didn't come across too pushy as my experience with some of your competitors. I really appreciated his helpfulness yet consideration to my thoughts that I'm still early in my experience. I thought Steve was very knowledgeable and helpful. Thanks Steve! More
worst service department EVER!!!!! This service department is HORRIBLE and the service manager is a LIAR! If you want something fixed and fixed correctly and your vehicle not damaged do This service department is HORRIBLE and the service manager is a LIAR! If you want something fixed and fixed correctly and your vehicle not damaged do yourself a favor and take it to Stafford or Woodbridge!!! More
out standing sales man Jose I will refer any of any of friends to rosner Toyota of Fredericksburg great service and fair vaule for your money . I will refer any of any of friends to rosner Toyota of Fredericksburg great service and fair vaule for your money . More