Sheehy Toyota of Fredericksburg

We were tough customers I previously bought a 2013 RAV from an out of state dealership and it was totaled by a family member. So I was really specific in exactly what I wan I previously bought a 2013 RAV from an out of state dealership and it was totaled by a family member. So I was really specific in exactly what I wanted for my second attempt for "the car that had everything." Jimmy Leveque was wonderful. He located the color and the tech package and smiled and said "We can do it" each time I added more criteria. I really liked my 2013 but i LOVE my 2014 RAV with everything. Thanks to all of Jimmy's hard work, I'm extremely happy. More

Honest and straightforward Ready to purchase a new SUV, I visited Rosner Toyota Fredericksburg on a Sunday morning. After wandering around the lot and only seeing one 4Runner, I Ready to purchase a new SUV, I visited Rosner Toyota Fredericksburg on a Sunday morning. After wandering around the lot and only seeing one 4Runner, I decided to head out and come back once the dealership opened in another 30 minutes. As I started to leave, Salesman John Curtis pulled into the lot. He asked if he could help me. I told him what I was looking for and that I would return after the dealership opened. He replied, “I’m here, we’re open. If you aren’t early, you’re late.” He entered the dealership, came out with keys for the remaining 4Runner on the lot, a Trail Premium. After walking me through the vehicle, he handed over the keys and I took off for a test run. Upon returning, I sat down with John waiting for the hard pitch. He looked at me and asked me what I wanted. Confused, I asked him what he meant. He simply stated that he needed me to tell him what I wanted, he wasn’t going to talk me into something I wasn’t going to use or that I couldn’t afford. He explained the differences between the SR5, the Trail and the Limited. We focused on the SR5 and he thoroughly explained the pricing, the options as well as what Toyota could and could not offer. His straightforwardness and honesty surprised me, but was greatly appreciated. Once I arrived home, my voice mail and email were filled with salespeople aggressively trying to get me to come to their dealerships. This lasted several days. Rosner Toyota Fredericksburg only emailed me once. I immediately knew I made a deal with the right place. For my first new car experience, I walked away feeling clean and confident knowing John “The Man” Curtis sold me an amazing car that I would not regret purchasing and would enjoy for as long as I owned it. But that wasn’t it… I had to wait for my new 4Runner SR5 Premium to arrive from another dealership. He kept me informed of its arrival, met me at the dealership when I picked it up and walked me through the entire vehicle, to include helping me understand all the technology my old car did not have. He didn’t just sell me a car, he sold me a relationship with Rosner Toyota Fredericksburg. Count on me to always recommend not only Toyota, not only Rosner Toyota Fredericksburg, but John “The Man” Curtis to anyone looking for a new car. THANK YOU!! More

Purchased a Used Vehicle I worked with Jim at Rosner who was attentive, honest and worked very hard to give me the deal I needed. He put my budget first, and didn't try to pu I worked with Jim at Rosner who was attentive, honest and worked very hard to give me the deal I needed. He put my budget first, and didn't try to push me into a car I didn't want or couldn't afford. My goal was to save money, get a high value for my trade in and drive away in a car that suited my style. Jim put those goals at the forefront of the sales experience and made the entire transaction seamless. More

Another Great Rosner Experience I've been dealt with Rosner Toyota 4 times now and will always recommend Toyota as the make to buy and Rosner as the place to purchase it. The first t I've been dealt with Rosner Toyota 4 times now and will always recommend Toyota as the make to buy and Rosner as the place to purchase it. The first three car purchases were for new cars so this was my first used car experience with Rosner. On a Sunday morning, my girlfriend was involved in an accident that totaled her older car and she needed a car for work the next day. I knew Rosner had an extensive late model used car selection so I called and spoke to Jim Glasner. I told him exactly what she had to work with as far as down payment, monthly payment, and model(s) of car we wanted. I told him, we'd be there a couple hours later. We arrived and he had the models we wanted lined up for us to check out. We chose a car, test drove it and did the paperwork and were out and driving home within 2.5 hours. Jim was professional, quick and listened to exactly what we wanted and didn't try to sell us something we didn't. It work out well and my lady drove away very happy. More

Best frist auto buying expereince Mr. Glassner met with my 17 yr. old daughter and I to find out what she was looking for price range and particulars. I explain to him that she has on Mr. Glassner met with my 17 yr. old daughter and I to find out what she was looking for price range and particulars. I explain to him that she has only this much money and is paying cash and no financing could he help. He left to talk to the Rosner team briefly; before we knew it he was leading us to a car. Mr. Glassner is a very considerate and thoughtful Sale person, that actually worked with our guidelines. He was up front with processing fees and charges. The Manager spoke with us and the Rosner team worked together to make this an positive learning/memorable experience for us. Mr. Glassner Thank you for giving my daughter the satisfaction of feeling successful and making a good decision on buying her car and financial as well. I am already referring people to you and Rosner. My thought is honesty is what makes a good sales person. You nailed it. So grateful. Virginia Blossom & Savannah Cauthorne More

Love at first sight My husband and I had been looking at a lot of cars over the past few weeks; from Honda, Cadillac, Acura, Chevy, Buick, Nissan, etc. and decided to sto My husband and I had been looking at a lot of cars over the past few weeks; from Honda, Cadillac, Acura, Chevy, Buick, Nissan, etc. and decided to stop by Toyota of Fredericksburg (just because we were in the area). I am so glad we did! I was trading in my mini van for a more grown up car, but still one that would have plenty of room for our growing daughters. As soon as we entered the dealership Jimmy greeted us with a warm and welcoming smile (you don't get at other dealerships). I told him what I was looking for and he immediately took me to the Highlander, the moment I sat inside the Highlander I knew "he" (the car) was the one. It felt right from the beginning. Jimmy knew so much about the Highlander and Toyota that he made my decision much easier. I compared Jimmy to the many other car salesman we had been dealing with over the past few weeks, and hands down Jimmy is a true star. If it wasn't for Jimmy being so knowledgeable and confident about the Highlander I probably would have brought my new car from Honda. Thank you Jimmy! The girls said "thank you for the pizza, Jimmy'"! Sincerely, Very happy customer for life More

New Rav4 Purchase I had a great experience at Rosner Toyota with Jimmy Leveque as my sales associate. Jimmy had a great sense of humor which made me feel more at ease I had a great experience at Rosner Toyota with Jimmy Leveque as my sales associate. Jimmy had a great sense of humor which made me feel more at ease with the big purchase that was about to take place. Also, his extensive knowledge about a variety of questions I had helped me to narrow down my options. We drove and discussed an array of vehicles and spent a significant amount of time at this location before making a final decision. A sales associate like this is important to have in the forefront of the store because they will be the ones ultimately inviting or driving away customers. Lastly, Jimmy has been helpful even after my purchase by answering questions a month later. I would recommend this location/sales associate to anyone ready to make a purchase! More

buying a used vechicle my wife and I went to ron rosner used vehicles to only look at what they had for sale. After walking around and seeing such a wide selection we decide my wife and I went to ron rosner used vehicles to only look at what they had for sale. After walking around and seeing such a wide selection we decided to inquire about buying one. we told Jim what we where looking for and they had three models to choice from. Once we decided on the truck I knew i wanted to buy it that day, Jim was very informative on all my questions and if he didnt know he would check with his boss. Needless to say every answer was a positive one, at that point i said we will take it. After getting the approval for financing he told us to go get some lunch and he would have the truck detailed. I told him it wasnt necessary the truck look awsum but he insisted. Once the truck was done he called us and we went back to pick it up.When it comes time to update any more of my vehicles i will be paying Jim a visit, he made my wife and i very comfortable. More

Amazing to work with! Hands down the best dealership in town! The sales rep I worked with, Tracy, was so helpful. He made car buying super easy and anxiety free. In a short Hands down the best dealership in town! The sales rep I worked with, Tracy, was so helpful. He made car buying super easy and anxiety free. In a short amount of time, they gave me a great deal on my trade in, got me financed at an amazing rate, and I was driving my new SUV home. PLUS, they have the best perks!! Oil changes for life and more!! Thank you very much, Rosner, Tracy, and team!! More

Great dealership . Jimmy Leveque was amazing ! I had an amazing experience at Toyota this week . Jimmy Leveque was an extremely helpful and knowledgable sales person . He took the time to explain i I had an amazing experience at Toyota this week . Jimmy Leveque was an extremely helpful and knowledgable sales person . He took the time to explain in full detail concerning my purchase . Excellent customer service . I will definately return in the future . More