Sheehy Toyota of Fredericksburg

I visited Toyota Sheehy for my 25K service, and unfortunately the customer experience was disappointing. They offered nothing for customers while waiting, and the staff did not seem trained to trea unfortunately the customer experience was disappointing. They offered nothing for customers while waiting, and the staff did not seem trained to treat people properly. One Hispanic employee told me to stand by my car, but when I did, someone else assisted another customer who arrived after me. This made the service feel unorganized and unfair More

The staff was helpful and kind throughout the buying process. Never felt pressured into buying anything. process. Never felt pressured into buying anything. More

My experience is always quality service and friendly professionals to make sure the job is done correctly. professionals to make sure the job is done correctly. More

Customer service is excellent. The employees are very thorough in their work and their explanations to customers. The employees are very thorough in their work and their explanations to customers. More

Service department caused damage to my vehicle. I’ll never go to this location again and don’t recommend it. Dishonest employees I’ll never go to this location again and don’t recommend it. Dishonest employees More

Took new Corolla in for 5K maintenance, fantastic reception, knowledgeable techs and friendly staff. They were also very accommodating and worked with my schedule, making things as painless as I coul reception, knowledgeable techs and friendly staff. They were also very accommodating and worked with my schedule, making things as painless as I could’ve imagined. Shout out to Brian. Thanks y’all. More