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Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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I have had a wonderful experience at Sheehy Toyota in Fredericksburg, VA literally obtaining the truck of my dreams. I’m a diehard fan of Toyotas having just purchased my sixth Toyota. The saying that i Fredericksburg, VA literally obtaining the truck of my dreams. I’m a diehard fan of Toyotas having just purchased my sixth Toyota. The saying that if you take care of your Toyota, it will take care of you is absolutely true! I can’t go without mentioning my appreciation for the generous trade-in offer on my 15-year-old Tundra with 279K miles on it. It proved to me again that Toyotas hold their value. I noticed quickly the camaraderie and continuity of communication at Sheehy Toyota. Everyone was on the same page and it made working amongst the departments seamless from ordering, tracking progress and then the final purchase. I wish all businesses used Sheehy Toyota’s training model. They definitely have it down to a science and it shows! I very much appreciated Lloyd’s expertise from the beginning of the build in November all the way to the fine tuning in February. Lloyd guided me in making good choices for this custom truck. He was spot-on point for point. The truck is perfect! Most importantly, none of this would have come to fruition if not for the dealership’s sales representative, Diego. I can’t say enough about his welcoming personality, perseverance and hard work put into this venture. Diego was able to customize a factory build for me that included every single package and modification I had my heart set on — for what is possibly my last vehicle I wanted to check off all the boxes. Diego treated me like family, and I feel that I made an irreplaceable friend who looked out for me over the three-month process. We communicated weekly and at times daily hammering out all the details. Diego was respectful, professional, knowledgeable, and always responsive with communication. I never left lost wondering about where the truck was in the building cycle. He was great about seeking out answers to my many questions and always got right back to me. Upon the truck’s arrival, Diego continued to find solutions for additional fine details so that I would be 100% happy when driving my truck home. The 1794 Edition turned out more incredible than I ever imagined! I am absolutely thrilled with the result. I hope Diego has a long tenure at Sheehy Toyota whether it be in sales or eventually management. Whatever Diego chooses to do in life, he will do well with his work ethic. People who work twice as hard will always go twice as far. Blessings! More
Great experience in buying a car. William Harden was awesome. Answered alley questions and helped me through the process. Everyone at the dealership was friendly. I use them for se William Harden was awesome. Answered alley questions and helped me through the process. Everyone at the dealership was friendly. I use them for servicing my car and they are great, also. More
Took my vehicle for oil change and left with a dent on my right side the dealer said it was already there and they don’t want to fix it. I will not recommend this dealer they don’t care about customer servic right side the dealer said it was already there and they don’t want to fix it. I will not recommend this dealer they don’t care about customer service More
Called at 7am and had an appt for 12p that same day! So grateful! Worked with Andrew for my cars service and he was very nice and knowledgeable! Will use this place as my regular Toyota from now on! So grateful! Worked with Andrew for my cars service and he was very nice and knowledgeable! Will use this place as my regular Toyota from now on! More
I don't frequently purchase vehicles, but this dealership is one of the best, if not the best, I have ever dealt with. They made me feel like they valued me as a customer and truly wanted to earn my busines is one of the best, if not the best, I have ever dealt with. They made me feel like they valued me as a customer and truly wanted to earn my business. Jim Glasner was particularly easy to work with and should be considered a role model for others working in sales. More
This dealership is everything a dealership should be. I have been extremely happy with everything from my purchase to the service department. I have been extremely happy with everything from my purchase to the service department. More
It’s centrally located and convenient, I liked how they were able to book my recent maintenance appointment for the same day as called in and I liked that they got the job done in a very reasonable time. were able to book my recent maintenance appointment for the same day as called in and I liked that they got the job done in a very reasonable time. More
This dealership is In a decent range from house. The people are courteous, knowledgeable and considerate. Jon my advisor offered me a ride home but since the estimate wait was 2-3 hours I decided to The people are courteous, knowledgeable and considerate. Jon my advisor offered me a ride home but since the estimate wait was 2-3 hours I decided to wait. More