Sheehy Subaru of Springfield

Great service staff, Blescyn in the cafe super courteous and always smiling as she prepares coffees tea. The manager Chris Barr was on the showroom wiping down cars and helping customers at the same time. P and always smiling as she prepares coffees tea. The manager Chris Barr was on the showroom wiping down cars and helping customers at the same time. Parts awesome too in helping me do some suburu clothing shopping. We are a two suburu family an outback and a forester. Love these cars and the dealers who support the product. Plus the Xmas decorations at this dealer are over the top with the dog motifs and suburu named outdoor products. This display should win in the dealership Xmas display.Great place to spend a few hours waiting for work being done. Now I just need a five guys within walking distance like at the sheehy former home on backlick. More

Excellent salesperson…. Shabir Baba! Very helpful staff! Keep up the excellent work! Second time buying a new car. Shabir Baba! Very helpful staff! Keep up the excellent work! Second time buying a new car. More

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around! More

The new Sheehy Subaru facility in Springfield, VA, is very nice. The one who greeted me and took care of informing the mechanics of what the car needed was very efficient. He explained the price etc. very nice. The one who greeted me and took care of informing the mechanics of what the car needed was very efficient. He explained the price etc. He had the car driven inside when I left as I walk with a cane. More

Dealership listened to what I needed and stayed within my budget. They even took more off the price that Car Guru said was a great price. Really low pressure. Smart and helpful. budget. They even took more off the price that Car Guru said was a great price. Really low pressure. Smart and helpful. More

This facility is very accommodating, the mechanics gives you a live video update of what they are doing to your car. I never had that experience before. On top of that they vacuum your car and gives you a c you a live video update of what they are doing to your car. I never had that experience before. On top of that they vacuum your car and gives you a complimentary car wash. You can't get that professionalism in other dealership shops... More

Once we decided what we wanted, they made it happen. The process was easy, and they even delivered it to our house. The process was easy, and they even delivered it to our house. More

I visited Sheehy Subaru of Springfield (VA) on Sept 27, 2025 after emailing the store a documented quote from another Subaru dealer well in advance. My assigned sales rep, Chas, was polite and professional 2025 after emailing the store a documented quote from another Subaru dealer well in advance. My assigned sales rep, Chas, was polite and professional -- he really knows about cars and likes his job. The issue was with the General Sales Manager, Chris Barr. He is rude, unprofessional, and disrespectful: He repeatedly interrupted me and discouraged me from explaining what I needed. He refused to engage with my written quote as a baseline and instead presented a substantially higher, non-competitive offer. When I pointed out the pricing gap, he questioned the legitimacy of my quote in a dismissive tone and essentially told me to leave if I wouldn’t accept. BUYER ATTENTION: This was the only dealership—across all my recent visits to Subaru, Honda, Mazda, Toyota, Volvo, BMW, and Audi stores—where I experienced this level of rudeness. I’ve purchased cars in California and Michigan and never encountered this approach. There are MANY Subaru dealers nearby; buyers do not need to settle for this experience. Importantly, I completed my purchase the same day at another Subaru dealership with a respectful experience and a competitive discount. Even a few dealerships that couldn’t match the price still maintained a professional, constructive attitude, leaving the door open for future business—exactly how it should be. More

Beautiful new facility & music. .Richard has excellent customer service. Same day service was very helpful. .Richard has excellent customer service. Same day service was very helpful. More

Lov the new look! . Service & waiting areas 1st class. Who can complain? Now if only new Suby cost less! . Service & waiting areas 1st class. Who can complain? Now if only new Suby cost less! More