
Sheehy Subaru of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 103 reviews
Excellent Salesman Earl Karlinski made our sales experience a smooth one. He patiently answered our questions and new the features of the Subaru well. I highly recommend Earl Karlinski made our sales experience a smooth one. He patiently answered our questions and new the features of the Subaru well. I highly recommend him and Ultimate Subaru for your next new car buying experience. More
Superb service! All aspects of Ultimate Subaru are outstanding! I purchased my Forester there. A couple days ago I received their exceptional service for routine main All aspects of Ultimate Subaru are outstanding! I purchased my Forester there. A couple days ago I received their exceptional service for routine maintenance. Kevin Archie is the perfect Service Advisor this time and every time! He is personable, thoughtful, and thorough. I waited the brief time for service enjoying great coffee, an excellent facility, and superbly motivated and knowledgeable sales staff. I’ve been to many dealer service centers with a variety of vehicles over the years and Ultimate is the best! There are closer Subaru service centers but I continue with Ultimate because they are very, very good! More
Amazing I purchased my 2017 Subaru Legacy Limited from Ultimate. My experience was nothing short of Amazing. I went through the internet to place my inquiry a I purchased my 2017 Subaru Legacy Limited from Ultimate. My experience was nothing short of Amazing. I went through the internet to place my inquiry and was contacted by a wonderful professional by the name of Bobbi. She walked me through the entire process step by step. It was so simple. I would definitely recommend Ultimate Subaru to anyone looking for an great deal!!! More
Marvelous Service Dept. = Very Pleased We are on our second Subaru and Kevin in the service dept. is SPOT ON! Thank you so much for taking care of our daughter’s Subaru and keeping her saf We are on our second Subaru and Kevin in the service dept. is SPOT ON! Thank you so much for taking care of our daughter’s Subaru and keeping her safe while driving. We appreciate your honesty and hard work. More
So Much Better!!!! I enjoyed my trip to the service department today. They have a new service area and the new Salesman was actually taking the time to meet with all of I enjoyed my trip to the service department today. They have a new service area and the new Salesman was actually taking the time to meet with all of us to see how our experience was and what he could do to make things even better. Even with no appointment I was in and out in 90 minutes or less. More
Easy Breazy This dealership was a hole in one. Great people and beautiful vehicles. Questions were answered before even asking them, making the experience easy an This dealership was a hole in one. Great people and beautiful vehicles. Questions were answered before even asking them, making the experience easy and pleasant. Thanks so much Kristen. More
Very pleased Couldn't be happier with my purchase and the customer service from the sales person and other staff members. I get so many compliments on my new car. Couldn't be happier with my purchase and the customer service from the sales person and other staff members. I get so many compliments on my new car. More
Very informative sales woman Very informative staff and clean environment. All around great car buying experience.Kristin was very friendly and answered all of my questions. And I Very informative staff and clean environment. All around great car buying experience.Kristin was very friendly and answered all of my questions. And I love my new Subaru More
Lied t by Salesman, Car Died After 5 Months I specifically asked about the timing belt in the car, if it had one, does it have to be replaced. I was lied to, salesman said all cars have timing b I specifically asked about the timing belt in the car, if it had one, does it have to be replaced. I was lied to, salesman said all cars have timing belts (they don't) you don't have to worry about it. Five months later car dies on the highway (thank God I wasn't killed). It was of course the timing belt which broke ruining the entire engine. According to the mechanic I brought it to and Subaru recommendations, it should have been replaced at 105,000 miles, I purchased the car at 104,800 and was not told this even though I SPECIFICALLY ASKED. The general sales manager, Jerry Farzayee, said I should not have relied on his salesperson for information about the car because, quote "90% of his sales people know nothing about the cars they are selling, they are not service people, and I should have taken it to a mechanic". More
Horrible Went in told them our problem and they weren't paying attention. We asked if we should rive the car and they said "sure" and told us we couldn't get Went in told them our problem and they weren't paying attention. We asked if we should rive the car and they said "sure" and told us we couldn't get it looked at until next week.. we were only in there for about 5 minutes and they sent us off. More