Sheehy Subaru Hagerstown

Service department was very accommodating Ordered a wiper assembly for my Forester and after picking it up at the parts department and examining it, it looked to be more complicated than I wan Ordered a wiper assembly for my Forester and after picking it up at the parts department and examining it, it looked to be more complicated than I wanted to deal with in my driveway in 25 degree weather. I really needed it done as my wipers were not working. I went back in and was kindly directed to Jason, the Subaru service adviser. I explained things and asked if they could work me in to get the part installed. Despite not having an appointment, they did work me in and after quoting me an hour and a half for the repair, they had me done and out within 90 minutes. I work in the automotive business and understand how demanding the service workload can be so I really appreciate the accommodation. I now have working windshield wipers and commend their effort. I feel Jason went above and beyond for me. More

Way low on trade in value. I went to several dealerships looking at cars. I went to Sharrett Subaru because they had a car with the color and options I was looking for. They d I went to several dealerships looking at cars. I went to Sharrett Subaru because they had a car with the color and options I was looking for. They did not offer even half of what other dealers offered for my trade. I was very disappointed. It tells me I can't trust them. I also did online research, so I knew that they were way under in their value. I will not go back to this dealership. More

Laura helped get me the car I wanted and went out of her way to help. She kept in tough with us on the parts she had to order. GREAT PLACE TO GO BECAUSE WE WENT BACK IN A WEEK AND GOT ANOTHER CAR! way to help. She kept in tough with us on the parts she had to order. GREAT PLACE TO GO BECAUSE WE WENT BACK IN A WEEK AND GOT ANOTHER CAR! More

Our first Subaru and a very good experience. We never felt pushed or pressured. Friendly, clean, helpful, very clean service area and the staff fully explained and answered all of our questions. felt pushed or pressured. Friendly, clean, helpful, very clean service area and the staff fully explained and answered all of our questions. More