Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Subaru Hagerstown
Hagerstown, MD
43 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 43 reviews
June 05, 2023
Subaru service is the best. Mike Pico and Emma Lee are wonderful at getting things done as promised. Never a problem, will be a customer for a long time and if and when I need Mike Pico and Emma Lee are wonderful at getting things done as promised. Never a problem, will be a customer for a long time and if and when I need a new Subaru! More
by Jenny
Employees Worked With
Mike Pico and Emma Lee
May 11, 2023
We were in a bad situation and needed to make a deal. The dealership did everything to make sure that we were able to make the deal. This is the 4th vehicle we have bought from Sheehy and every experienc The dealership did everything to make sure that we were able to make the deal. This is the 4th vehicle we have bought from Sheehy and every experience has been a good one. Even when something is not right with their service they make it right. We will keep going back. More
by sakann422
Employees Worked With
Max, Kat
May 02, 2023
Purchased our second car from Kara at Sheehy Subaru and couldn't be happier. Quick, efficient, kind, and great deal. It is worth the drive from MoCo. couldn't be happier. Quick, efficient, kind, and great deal. It is worth the drive from MoCo. More
by Kwcox3
Employees Worked With
Kara
March 22, 2023
Missy was great selling us a 2018 Dodge Grand Caravan. There were a couple of minor repairs that were unable to be completed before we bought the car so I brought it back 2 weeks later. Logan and his te There were a couple of minor repairs that were unable to be completed before we bought the car so I brought it back 2 weeks later. Logan and his team were great. Completely satisfied! More
by Bob
Employees Worked With
Logan
February 08, 2023
This dealership is full of liars. They lied about paying off my trade-in, they lied about transferring my plates, they lied about the time frame things are done legally. They are shad They lied about paying off my trade-in, they lied about transferring my plates, they lied about the time frame things are done legally. They are shady and do not buy anything from them. Horrible customer service and care. More
by shelleyblebel
Employees Worked With
Kate
January 31, 2023
Completely unsatisfied I made it very clear to Luis Chavez (finance) 3 times that I did not want the extended warranty and he intentionally mixed it in with my purchase documents to be signed. Once awa Chavez (finance) 3 times that I did not want the extended warranty and he intentionally mixed it in with my purchase documents to be signed. Once aware I contacted dealership to have it cancelled due to the fact that I never agreed to purchasing the extended warranty and was told that it would be taken care of yet 8 weeks later nothing has been done to resolve this matter I reached out to management and get no response More
by jamesangelz
Employees Worked With
Cade. Luis Chavez and Max C.
January 26, 2023
Buyer beware They tried a bait and switch Gave a price quote and sent a photo of it with the total drive off price I searched the vin and found out it was sold days before. I hope this bill passes price quote and sent a photo of it with the total drive off price I searched the vin and found out it was sold days before. I hope this bill passes but lobbyists won’t let it I’m guessing https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-proposes-rule-ban-junk-fees-bait-switch-tactics-plaguing-car-buyers More
by Newcarbuyer
Employees Worked With
Max, Cade
November 28, 2022
Provided us with an excellent price on our new 2023 Subaru Crosstrek when other dealers were adding markups! From the sales consultant to the sales manager, we left very impressed with the services and Subaru Crosstrek when other dealers were adding markups! From the sales consultant to the sales manager, we left very impressed with the services and price we received! More
by nedb22
Employees Worked With
Kara Hersick, Max Crocetta, Luis Chavez
September 19, 2022
Absolutely the best car buying experience ever! The Sheehey Team will be the only place I will purchase a new vehicle! Me and my spouse have bought 2 brand new vehicles from Sheehey in Hagerstown i The Sheehey Team will be the only place I will purchase a new vehicle! Me and my spouse have bought 2 brand new vehicles from Sheehey in Hagerstown in the past 5 months which says alot about the Sheehey Team and the detail to customer service and satisfaction! Noah, Kate, Max, Heather, Fiance department, and service went beyond any place I have dealt with to make this not only the best buying experience but a smooth and enjoyable one for sure! You guys are truly the best and I have bought a lot of new vehicles but I cannot express my appreciation and thanks for putting me in the right car at a unbelievably great price! Thank you again to the Sheehey Team your the best in the business! More
by Kenmaggi75
Employees Worked With
Noah, Kate, Max, Heather, Fiance Dept, and Service
