Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Nissan of Manassas
Manassas, VA
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 762 reviews
February 23, 2011
I wanted to write and express my overwhelming satisfaction with my recent purchase at Sheehy Nissan of Manassas. I bought a 2011 Altima Coupe and I could not be happier. Letting go of my 2000 Fro satisfaction with my recent purchase at Sheehy Nissan of Manassas. I bought a 2011 Altima Coupe and I could not be happier. Letting go of my 2000 Frontier was a difficult thing for me to do. I bought that truck from them in July of 2000 and, except for one oil change, brought it to Sheehy for all its service. I am convinced that my truck lasted as long as it did and was ever so reliable because of the exceptional service I received from Jon and their top-notch mechanics. I always felt like a VIP when I came in and Jon has become not only my go-to-guy, but a true friend as well. Sheehy is my "Cheers" of the auto world. These are the reasons that I returned to purchase my new car here at Sheehy. Lori Bacon was fantastic and was very patient with me. She obliged my every request, including the bottom line. They have a top-notch sales consultant there and I would hang onto her! In addition, I had a change of heart on an additional package that I purchased. Carl Leckner did not hesitate to accommodate my request and Jimmy drew up a new contract quickly so I could get in my new ride. Carl - you have an excellent dealership there and so many great people that work for you. I do not know what I would do if Jon ever left. He is by far the best service rep out there and he has always made my service visits easy and stress free. Even when he had the bad news about my truck, he was there for me every step of the way. He has never steered me wrong and he is the number one reason why I keep coming back. Jon - thank you for everything and I look forward to our new adventure with the Altima. Lori - thanks again for being so patient. I hope I did not work you too hard...lol. You were a pleasure to do business with and you made it so much fun. Thanks again to all of you there at Sheehy and I will be seeing you soon. More
by chrisgallagher
Employees Worked With
Lori Bacon, Jon Picon, Carl Leckner
February 22, 2011
My first visit on February 22nd wasn't the best. Javier helped me and my daughter right away and was very professional in writing the service ticket. My daugther brought her car in for an oil change and a helped me and my daughter right away and was very professional in writing the service ticket. My daugther brought her car in for an oil change and a state inspection. The mechanic found a few problems including a broken transmission braket, a tire sensor light that was on, and 2 lights were out causing it to fail inspection. Javier tried to help us but I think we had a bit of a language barrier when I tried to explain that we had just gotten new tires 6 weeks earlier and the sensor light was on way before that. After speaking with John he was able to take care of resetting the sensor light. He found that the tire pressure was low. I then tried explaining that everytime we bring our car in for service a brake light, headlight, etc. is out and inquired that maybe there could be something wrong with the electrical system. I didn't get a feel that they took this very seriously and they wanted to charge a lot for each of these lights. I decided to go to Advance Auto Parts and bought the 2 lights that were out all for $16.78 and the sales person installed them for me. When my daughter took the car back for a re-inspection 2 days later another light was out. My daughter talked to Gary who was able to put in the spare bulb we had just purchased. After all of this I came home and wrote a review about this dealership in which Mr. Leckner responded. I must admit that I had lost faith in the dealer BUT after talking to Mr. Leckner and his response to the situation I decided to give Sheehy a second chance and I'm SO happy that I did. Everyone at Sheehy is very dedicated to the quality of work and to great customer service. I would certainly recommend Sheehy to my friends and family. More
by maeskeb
Employees Worked With
Javier, Gary, John, Mr. Leckner
February 22, 2011
I requested a price quote online about the Nissan Altima and got a response from Lori, who was ver rude. When talking about the car, she made feel like I was stupid and had no business asking about the car and got a response from Lori, who was ver rude. When talking about the car, she made feel like I was stupid and had no business asking about the car. All I kept thinking was I wonder what happened to Derrick (the privous sales man). Now I am no car sales person, I do know the correct way to speak to someone because I am in SALES myself! I bought a total of four cars from there and this one time put the worst taste in my mouth. Will never go again! Thanks Lori! More
by jmontalvo
Employees Worked With
Lori
February 19, 2011
Dropped off car because we thought there was a problem with the clutch. The service guy told my husband that I probably did not know how to drive my car. We were informed there was nothing wrong with th with the clutch. The service guy told my husband that I probably did not know how to drive my car. We were informed there was nothing wrong with the clutch, but the oil pan had a leak (no oil in my garage) and oil was being sucked into the manifold. We also needed a new remote. Got the call the vehicle was ready. Cost almost 4500.00 for repairs and they charged $95.00 to program the remote. When we went to pick up the car the cashier was on the phone and she could not be bothered to end her personal phone conversation. She took our credit card and handed me my keys without a word to us. When I asked where my car was she told me outside. January 28, 2010 at 8PM my husband and I are walking around their lot in the dark trying to find our car. No help from an employee. I kept hitting the remote until I finally saw my car lights flashing. A little over a year later and my car is making the same noise and smell. Today I get a call from Sheehy Nissan of Manassas telling me my car is due for service. After hitting many buttons and being transfered many times I get a human voice. I proceed to explain all that has happened to the girl on the phone and she hung up on me! Not the kind of customer service I want. More
by pbridg7373
Employees Worked With
no names were given
February 08, 2011
We are new to Virginia and Manny Lopes @ Sheehy was very warm and welcoming, he really made us feel welcome and at home. everyone at the dealership was friendly, offering beverage,food, ensuring we were co warm and welcoming, he really made us feel welcome and at home. everyone at the dealership was friendly, offering beverage,food, ensuring we were comfortable during our purchasing process. Manny was great in assisting us with our final purchasing decision. More
by wheaties
Employees Worked With
Manny Lopes
February 01, 2011
I recently went on the internet to seek pricing information. Within minutes Lori contacted me. When I went to the dealership she had the car ready. The price that she gave me was the same as she q information. Within minutes Lori contacted me. When I went to the dealership she had the car ready. The price that she gave me was the same as she quoted over the internet( unlike some of the other dealers who added dealer installed options that I didn't want) Both Larry and Lori listen to my needs and helped me get the car of my dreams. I am now a loyal customer of Lori and Sheehy for life. Thank you all More
by mary_1980
Employees Worked With
Lori Bacon and Larry Mills
January 31, 2011
I came in with my daughter to look at some used vehicles and ended up buying a brand new sentra. Manny was great and listened to what my daughter wanted in her car. we live a few hours away but all the ca and ended up buying a brand new sentra. Manny was great and listened to what my daughter wanted in her car. we live a few hours away but all the cars new and used are priced so great at sheehy. We would recomend them to anyone we know that is looking for a car. Thanks again Manny for all your help. Keep up the good work! More
by Jillichester
Employees Worked With
Manny and Jimmy
January 31, 2011
I wasn't even planning on buying a car today; I just went in for a test drive and was gonna buy in a week or two. Everyone was super nice and friendly and REALLY 'bent over backwards' to work with me on an in for a test drive and was gonna buy in a week or two. Everyone was super nice and friendly and REALLY 'bent over backwards' to work with me on an amazing deal for a brand new Nissan Altima! I love it! So glad I went in there today. :) Each person that I met with was friendly, knowledgeable, helpful and all about my convenience. Thanks, Sheehy Nissan of Manassas! (Muah!!!!) -Love- Rachel More
by Hunter6932
Employees Worked With
Joe (Superb), Manny (Awesome) and Larry (Savior)
January 24, 2011
My husband and I recently purchased our ninth Nissan vehicle; the sixth from Sheehy Nissan in Manassas, Virginia. The level of courtesy and professionalism among the trained staff at Sheehy Nissan is b vehicle; the sixth from Sheehy Nissan in Manassas, Virginia. The level of courtesy and professionalism among the trained staff at Sheehy Nissan is beyond compare. Everyone always takes extra steps to make us feel a part of the Nissan family. We would like to give special thanks to Craig Phillips in the Sales Department for going out of his way to find us the perfect vehicle and creating a deal that fits our budget. We would also like to thank Jon Picon for personally seeing that our vehicles are maintained on schedule and making appointments convenient to us. We would highly recommend Sheehy Nissan without hesitation. More
by cdtmama
Employees Worked With
Craig Phillips and Jon Picon
January 14, 2011
I have been buying vehicles from Sheehy Nissan since 1997 and we are definitely a "Nissan" family. Craig has been there through the process every step of the way. I will refer all of my friends and family and we are definitely a "Nissan" family. Craig has been there through the process every step of the way. I will refer all of my friends and family to Sheehy Nissan as all of their staff is friendly and helpful. 8 vehicles later we will continue to buy when it's time to buy cars for us or our children when the time comes. More
by dtwhitcomb
Employees Worked With
Craig Phillips I
