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Sheehy Nissan of Manassas
Manassas, VA
737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 737 reviews
March 30, 2011
We have owned a Nissan Murano for 5 years and had a Nissan Quest. We traded in the Quest 2 years back for a Honda Odyssey and it was the BIGGEST mistake! After numerous amounts of problems with the Hon Nissan Quest. We traded in the Quest 2 years back for a Honda Odyssey and it was the BIGGEST mistake! After numerous amounts of problems with the Honda's management and associates, we had enough. Our number one reason for trading the Odyssey back in (a few days ago) for a 2011 Nissan Quest is for the customer service. Jon Picone in Nissan Service is fantastic - he is loyal, straight forward and always gives you his recommendations. We have always felt comfortable with him - we can't say enough positive things! It is clear that Sheehy Nissan is customer service driven. To trade in a car JUST for the customer service? That speaks highly of this dealership. More
by my3kids2
Employees Worked With
Jon Picone, Ronnie Valdez
March 19, 2011
I was looking for a used Nissan Sentra. After going to several dealerships and becoming very dismayed by all the double talk I decided to just drop by the actual Nissan dealership to see if they had any c several dealerships and becoming very dismayed by all the double talk I decided to just drop by the actual Nissan dealership to see if they had any cars that i could afford.Unfortunately, to no avail. But still I disussed with Claudia what car i was looking for and my price range(buget).Months passed and all the dealerships I visited and cars I saw and test drove became a blur.But Claudia did not forget about me or my request and contacted me the moment she got a car she thought would intrest me, she even kept my buget in mind! I am now the proud owner of my first car..A Nissan Sentra! Claudia is the most professional, compassionate, understanding, efficient,and reliable sales consultant I have ever encountered and without her very personable demeanor I most likely would not have purchased this car.. So Claudia thank you so much for being you and now, I will never forget you...Thanks Dee More
by LADY DEE
Employees Worked With
Ms. Claudia Solito/Greg(For Finances)
March 17, 2011
Excellent Internet Program. Price quoted was same when I arrived at dealership. Not any bait and switch. Entire purchase expience was excellet. Mr. Wilson had an excellent knowledge of the product he was arrived at dealership. Not any bait and switch. Entire purchase expience was excellet. Mr. Wilson had an excellent knowledge of the product he was selling. Gregory (?) was excellent in arranging finaces. Would recommend Sheehy Nissan of Manassas to everyone. More
by kdbbw8
Employees Worked With
Asonti Williams
March 09, 2011
Mr. Phillips greeted me as soon as I got out of my vehicle. He was friendly and courteous. We cut through the chase and he asked what I was looking for and he delivered! He never pressured me and gave vehicle. He was friendly and courteous. We cut through the chase and he asked what I was looking for and he delivered! He never pressured me and gave me helpful tips and advice or purchasing my vehicle. More
by cartercorrie
Employees Worked With
Craig Phillips
March 01, 2011
I recently bought a 2000 Montero Sport Limited that needed a lot of work before being driven to Florida. I contacted Harold Blake who was a fantastic service advisor. He listened to my desires for a needed a lot of work before being driven to Florida. I contacted Harold Blake who was a fantastic service advisor. He listened to my desires for a safe, reliable vehicle, identified all problems, showed me the evidence of worn parts, arranged for a free rental car, kept in close contact by phone and answered all of my many questions. I felt as if my vehicle and safety were in the most competent hands with Harold. Although a large service bill is no one's desire, in this case it was money well spent. I highly recommend this dealership and will now take our 2005 Altima to Sheehy for regular service. More
by Bellomyca
Employees Worked With
Harold Blake
February 22, 2011
My first visit on February 22nd wasn't the best. Javier helped me and my daughter right away and was very professional in writing the service ticket. My daugther brought her car in for an oil change and a helped me and my daughter right away and was very professional in writing the service ticket. My daugther brought her car in for an oil change and a state inspection. The mechanic found a few problems including a broken transmission braket, a tire sensor light that was on, and 2 lights were out causing it to fail inspection. Javier tried to help us but I think we had a bit of a language barrier when I tried to explain that we had just gotten new tires 6 weeks earlier and the sensor light was on way before that. After speaking with John he was able to take care of resetting the sensor light. He found that the tire pressure was low. I then tried explaining that everytime we bring our car in for service a brake light, headlight, etc. is out and inquired that maybe there could be something wrong with the electrical system. I didn't get a feel that they took this very seriously and they wanted to charge a lot for each of these lights. I decided to go to Advance Auto Parts and bought the 2 lights that were out all for $16.78 and the sales person installed them for me. When my daughter took the car back for a re-inspection 2 days later another light was out. My daughter talked to Gary who was able to put in the spare bulb we had just purchased. After all of this I came home and wrote a review about this dealership in which Mr. Leckner responded. I must admit that I had lost faith in the dealer BUT after talking to Mr. Leckner and his response to the situation I decided to give Sheehy a second chance and I'm SO happy that I did. Everyone at Sheehy is very dedicated to the quality of work and to great customer service. I would certainly recommend Sheehy to my friends and family. More
by maeskeb
Employees Worked With
Javier, Gary, John, Mr. Leckner
February 22, 2011
I wanted to write and express my overwhelming satisfaction with my recent purchase at Sheehy Nissan of Manassas. I bought a 2011 Altima Coupe and I could not be happier. Letting go of my 2000 Fro satisfaction with my recent purchase at Sheehy Nissan of Manassas. I bought a 2011 Altima Coupe and I could not be happier. Letting go of my 2000 Frontier was a difficult thing for me to do. I bought that truck from them in July of 2000 and, except for one oil change, brought it to Sheehy for all its service. I am convinced that my truck lasted as long as it did and was ever so reliable because of the exceptional service I received from Jon and their top-notch mechanics. I always felt like a VIP when I came in and Jon has become not only my go-to-guy, but a true friend as well. Sheehy is my "Cheers" of the auto world. These are the reasons that I returned to purchase my new car here at Sheehy. Lori Bacon was fantastic and was very patient with me. She obliged my every request, including the bottom line. They have a top-notch sales consultant there and I would hang onto her! In addition, I had a change of heart on an additional package that I purchased. Carl Leckner did not hesitate to accommodate my request and Jimmy drew up a new contract quickly so I could get in my new ride. Carl - you have an excellent dealership there and so many great people that work for you. I do not know what I would do if Jon ever left. He is by far the best service rep out there and he has always made my service visits easy and stress free. Even when he had the bad news about my truck, he was there for me every step of the way. He has never steered me wrong and he is the number one reason why I keep coming back. Jon - thank you for everything and I look forward to our new adventure with the Altima. Lori - thanks again for being so patient. I hope I did not work you too hard...lol. You were a pleasure to do business with and you made it so much fun. Thanks again to all of you there at Sheehy and I will be seeing you soon. More
by chrisgallagher
Employees Worked With
Lori Bacon, Jon Picon, Carl Leckner
February 22, 2011
I requested a price quote online about the Nissan Altima and got a response from Lori, who was ver rude. When talking about the car, she made feel like I was stupid and had no business asking about the car and got a response from Lori, who was ver rude. When talking about the car, she made feel like I was stupid and had no business asking about the car. All I kept thinking was I wonder what happened to Derrick (the privous sales man). Now I am no car sales person, I do know the correct way to speak to someone because I am in SALES myself! I bought a total of four cars from there and this one time put the worst taste in my mouth. Will never go again! Thanks Lori! More
by jmontalvo
Employees Worked With
Lori
February 19, 2011
Dropped off car because we thought there was a problem with the clutch. The service guy told my husband that I probably did not know how to drive my car. We were informed there was nothing wrong with th with the clutch. The service guy told my husband that I probably did not know how to drive my car. We were informed there was nothing wrong with the clutch, but the oil pan had a leak (no oil in my garage) and oil was being sucked into the manifold. We also needed a new remote. Got the call the vehicle was ready. Cost almost 4500.00 for repairs and they charged $95.00 to program the remote. When we went to pick up the car the cashier was on the phone and she could not be bothered to end her personal phone conversation. She took our credit card and handed me my keys without a word to us. When I asked where my car was she told me outside. January 28, 2010 at 8PM my husband and I are walking around their lot in the dark trying to find our car. No help from an employee. I kept hitting the remote until I finally saw my car lights flashing. A little over a year later and my car is making the same noise and smell. Today I get a call from Sheehy Nissan of Manassas telling me my car is due for service. After hitting many buttons and being transfered many times I get a human voice. I proceed to explain all that has happened to the girl on the phone and she hung up on me! Not the kind of customer service I want. More
by pbridg7373
Employees Worked With
no names were given
February 08, 2011
We are new to Virginia and Manny Lopes @ Sheehy was very warm and welcoming, he really made us feel welcome and at home. everyone at the dealership was friendly, offering beverage,food, ensuring we were co warm and welcoming, he really made us feel welcome and at home. everyone at the dealership was friendly, offering beverage,food, ensuring we were comfortable during our purchasing process. Manny was great in assisting us with our final purchasing decision. More
by wheaties
Employees Worked With
Manny Lopes
