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Sheehy Nissan of Manassas
Manassas, VA
737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 737 reviews
May 21, 2012
My Name is Vivek. I happened to buy a used car with the help of Mark Gratton. I liked the car available at this location after having done lots of test drives at places in MD and VA. I went ahead and bough help of Mark Gratton. I liked the car available at this location after having done lots of test drives at places in MD and VA. I went ahead and bought the car and the transaction things were handled smoothly because of Mark and Manny. However, my appreciation of Mark and co. should certainly go because of the way they handled my car's service. Some Tyre sensor was malfunctioning after about a week from my purchase and when i bought it to the notice of Mark Gratton, he immediately got it resolved and helped in all the ways. Now after 3months, time has come for my first service, during which i had brought to their notice about a steering noise problem that i have noticed from a month of my purchase. Service department was very quick in checking that out and letting me know how it could be handled. After we brought Mark in to it, the issue was totally understood and resolved to the satisfaction of me. I really thank Mark, Mike Ellis, Hoffman involved in getting this fixed in very short span and resolving the problem to satisfaction of me, the customer. I think the people are willing to listen to your version and do as much as they can to earn your appreciation. I definitely think that this is one of the reasons why they are the leading dealership in the area. I hope they continue their service in providing their customers with the best cars. A special thanks should go to their service department as they happen to be the key people in getting repeated customers. If things turn out good, we hope to get another car, this year end, at the same dealer for my brother. More
by vivekmuddasani
March 20, 2012
I just recently bout another vehicle from Sheehy Nissan of Manassas, I do not regret it one bit. I called other dealers to see if they could beat their price not a chance There are many side dealers that of Manassas, I do not regret it one bit. I called other dealers to see if they could beat their price not a chance There are many side dealers that hide behind a name that's not an actual dealer. Sheehy Nissan of Manassas stand behind their product I am very satisfied this is my second time buying from them and I have worked with dealers that once they get you they don't care how long you wait after. My experience with Sheehy Nissan of Manassas was great I personally worked with an employee named Said and this guy explained everything and any questions I had he answered. I just recommended them to my neighbors they are planning on checking them out. Service was great and always friendly I understand how important car buying is that's why I am taking the time to write review to make people's lives easier this guys know what they are talking about. More
by abidail
Employees Worked With
Said, Said Hashemi
March 19, 2012
I wanted to take this time to thank my salesperson Lori Bacon. I recently bought a 2012 Pathfinder. Dealing with Lori , I felt I was buying from a friend. No pressure, she listened to my needs, and the pri Bacon. I recently bought a 2012 Pathfinder. Dealing with Lori , I felt I was buying from a friend. No pressure, she listened to my needs, and the price range I wanted to be. Everyone was friendly, so thank you Sheehy of Manassas and I will see you in the future Lori More
by silentangel
Employees Worked With
Lori Bacon
March 18, 2012
I drove my previous car for about ten years and decided it was finally time to get a new one. The problem was I did not know what I was looking for. So my search began, I was undecided between a SUV or a C it was finally time to get a new one. The problem was I did not know what I was looking for. So my search began, I was undecided between a SUV or a Car. A compact, mid, or Full. I had been out of the market for so long I had no clue if I wanted a Honda, Nissan or Toyota. So my search began. It seemed like every sales person I ran into only cared about the quick sale and making money off me as fast as they could. They did not care enough about me to help me find what I really wanted. I went to 7 Dealeships before I found Sheehy Nissan of Manassas. When I went to sheehy nissan I was introduced to a sale person by the name of Kristopher Byrd. I was shocked to find out he actually took the time to sit me down and find out what was most important to me in a vehicle. He showed me a rogue vs a murano and a sentra vs an altima. In the end, after a lot of talking and test driving, together we figured out that what I really needed was an altima. It had everything I was looking for and just a little bit more to fit right into my budget. Poor guy must of thought I was a bit crazy because I made 4 trips in before I finally made the right choice. But his patience, understanding and careing paid off. After I made my choice on the altima. He put me with Dean to go over my paper work. I was really surprised to find out how pleasant and easy the whole process was. There was no pressure to buy any unwanted after market items and I was in and out in no time. Then they took the time to show me the rest of the dealership and I was suprised to see how wonderful their service department area was, and how comfortable their lounge was. So I went back and decided to buy the vip package so I could get all of my service done with them. Thanks Kris and Dean I will make sure I send all my friends your way. More
by Gloria1974
Employees Worked With
Kristopher Byrd, Dean Stemple
March 13, 2012
We were looking for a car since December. With my husband seeing the Murano earlier told me to go and take look. He had purchased a Nissan Maxima Feb 2011 from Sheehy Nissan via Mark Gratton. I went in witho seeing the Murano earlier told me to go and take look. He had purchased a Nissan Maxima Feb 2011 from Sheehy Nissan via Mark Gratton. I went in without my husband and was glad to see Mark Gratton there. We sat in a Murano right there in the show room. He did my leg room test with me. He sat in the front while I sat directly behind him. Yes, I had enough leg room. Mark G was able to answer my "mommy" questions as well as knowing technical questions that my husband would have asked. I didn't have to ask to take it for a test drive, because he offered. I was sold, he found the color I wanted, in nearby Annapolis. Not having a cell phone, Mark and I called and told my husband that we could write it up. The next day we both went to see Mark and he had a great idea how we could afford this car that I now Loved! We are leasing it. That's were Dale comes in. He had some trouble with the computer(but who doesn't at times) and yet knew what things he had to offer us. Leasing is different. Dale said we could change our minds about the care insurance if it was within 3 days. Sure enough we called back to add the EPP. I did ask some personal family questions which he beamingly answered about his oldest daughter and the photo in his office. I'm so glad he didn't mind. After all He knew alot about us. I can't end this with out mentioning the Service Dept. Over the year I took my husband's car in for an oil change, the service personal were great. I know what good service I have to look forward to. VIP card member too. More
by CLAP
Employees Worked With
Mark Gratton, Dean Stemple
March 01, 2012
Maura Sullivan wrote a recommendation for Sheehy Nissan Manassas. I am a very busy Realtor in Northern VA and I recently found myself needing to purchase a new car. Because safety, performance and reliabi Manassas. I am a very busy Realtor in Northern VA and I recently found myself needing to purchase a new car. Because safety, performance and reliability are so crucial to my business (and I place my clients safety above anything), I did extensive research (car and driver, USAA, Consumer Digest and a couple other car buyer websites) and found that the 2012 Nissan Altima sedan was rated number one overall. This surprised me as I wasn't thinking of a Nissan. After all I read, I thought it was worth a test drive. I then did my due dilligence and found that Sheehy Nissan of Manassas had a 94% approval rating for overall customer satisfaction and a 97% approval rating for their maintenance department. Needless to say, I went there. There was no other Virgnia dealership that came close to those statistics (Washington Consumer Checkbook Magazine). I called to set up an appointment, asked to speak to a female sales rep and was put in touch with Donna Lockhart. I've bought 12 cars in my life and I've never had a sales rep better! She went above and beyond as far as I'm concerned and she KNEW her stuff. She answered every question I had (and I had a lot of them!), she took me on a tour of the facility, introduced me to the service managers, the dealership manager and even Dewayu Citarasmi in the credit department was delightful and thorough. I request simply that before you buy you check them out. I love the car, it handles great, the V6 has a lot of power and comfort and I appreciate having a dealership like Sheehy. As for sales reps, ask for Donna!!! You'll love her! This is why I rate them a 10 out of 10. More
by mauragolf2
Employees Worked With
4
January 18, 2012
I contacted John Simmons by phone to ask about the availability of a car I saw on-line. I decided to drive to Manassas from Richmond, VA to see the car. Upon entry to the dealership, I was greeted b availability of a car I saw on-line. I decided to drive to Manassas from Richmond, VA to see the car. Upon entry to the dealership, I was greeted by the personnel inside and directed to John. John remembered our conversation and we sat to discuss the business of test driving and purchasing the car. I was quite impressed that John was not pushy and did not digress from the subject of the vehicle. Equally impressive, was actually meeting Manny Lopes, the used car manager. In my past experiences, the sales person leaves you sitting and comes back with a "jacked up" bill of sales; while the manager lurks around to see if you fall for it. Not in this case... Manny came over with the bottom line price and he, John, and I went over it. The purchase price was also a surprise... apparently, "Mark Down" had visited the dealership, prior to my arrival. There were no hidden fees or small print... While the car was being prepped, a gentleman (Dennis Card) came out and suggested we start on the paperwork - in an effort to save time. Dennis is extremely organized and we completed the paperwork minutes before the car prepping was complete. When the car was ready, John brought it into the bay to go over it with me. I appreciated that because it was snowing and cold out. Then as I prepared to leave, each of the personnel I worked with said "goodbye" and wished me a safe trip back to Richmond. I've purchased over 15 cars in the past 34 years and I have never been in and out of the dealership in less than 3 hours. Nor have I ever been impressed enough to take the time and write a review commending the dealership for outstanding service. I would certainly recommend taking the drive to work with Sheehy Nissan of Manassas! More
by Ms. Ivy
Employees Worked With
John Simmons, Manny Lopes, and Dennis Card
December 30, 2011
Donna Lockhart at Sheehy Nissan of Manassas was truly a gem to work with. She is easy going and unassuming, yet knowledegeable about the cars she was selling and about the maintenance of the vehicles as we gem to work with. She is easy going and unassuming, yet knowledegeable about the cars she was selling and about the maintenance of the vehicles as well. She gave me clear information and written materials, and good solid advice. This all helped me to comfortably and confidently make a decision to purchase a 2011 Nissan Rogue SV AWD. This was the perfect balance of car size and fuel economy for me. Donna's personality and sense of humor helped me in my decision making process. The courtesy and comprehensive nature of the Sheehy Nissan of Manassas customer service approach was very refreshing and very welcome. From sales, to financing, to the purcahsing of product and warranty options, to service for my vehicle, I have been treated exceptionally and am proud to be a customer of this dealership. I would recommend them, and Donna specifically, wholeheartedly to anyone who needs to get a car. More
by allanpgordon
Employees Worked With
Donna Lockhart, Dennis Card and Olivia ?
