Sheehy Nissan of Manassas

If this dealership can get the service department together, I would recommend them. Otherwise, no. Seem to have frequent problems with the service department. I had just bought a new car and needed t together, I would recommend them. Otherwise, no. Seem to have frequent problems with the service department. I had just bought a new car and needed to get some paint protection applied to the vehicle. I was asked when I could come in. I said weekends were best for me. I got an appointment for Saturday 7:30AM and would be provided a rental car. I come in Saturday and am questioned if I even have an appointment. Hmmm no. I'm just here for my health. Was asked if I had transportation. I told them I was told I was getting a rental. Then they tell me the rental place doesn't open until 9:30AM. So why schedule me for 7:30AM?????? Knowing I need a rental?? So I have to leave and come back. Get back at 9:30 was told my car "should be" done that day. 5:00 rolls around and I don't hear anything. I call up there and my car hasn't even been started and "they normally don't do the paint protection on the weekends but did it as a favor since this was the only time you said you could come." Never said that. If it was that big of an issue, I definately would have brought my car in during the week and knew for sure it would be finished by the time I got off work. I was told it would take about an hour, hour and a half. This time rolls by, still don't hear anything, so I go to the dealership. Car still wasn't done, but I was only there for about 10-15 mins. So between the time I called the 1st time and the time I arrived to the dealership, about 3 hours, the stuff was applied to my car. So therefore, doesn't take all day to apply. Cool, they give rentals, but this department needs better communication. If you can't take appointments on the weekend, say that from the beginning. Don't rush the job. Now I see this wax looking stuff on my car and you can see liquid stains on the inside of the doors. I'm hoping the stuff was even applied correctly. More

I feel sad after buying my new Nissan Altima from Sheey Nissan. When they gave me the new car it wasn't cleaned. There were very small dirt spots on the car which need special cleaning. They told me to com Nissan. When they gave me the new car it wasn't cleaned. There were very small dirt spots on the car which need special cleaning. They told me to come after some time as their service employees are busy at that time. This is the first thing which I felt bad. The second thing is no one done the vehicle pre-checkup before handover to the me. They gave me the key and said you are good to go. I should have stopped myself and asked this but I was happy at that time as I had purchased my first new car. The third thing is that after three weeks of the use, the car showed me a warning message "Low Washer". I was surprised that within three weeks how come it will show this warning message as I didn't used that much. Then I realized that they gave me empty washer box in new car. Even though washer is cheap car accessory but I never expected this. I will never recommend this dealer to my friends. More

Bought a used car, wind shield wiper fell off before we even left the lot. Took the vehicle for pre-purchase inspection and had $7,000 in work...to include tires, rotors, A/C compressor, belt tensioner, f even left the lot. Took the vehicle for pre-purchase inspection and had $7,000 in work...to include tires, rotors, A/C compressor, belt tensioner, front/rear differential, transmission leak, and drive shaft replacement. They refused to do any work or compensate repair needed. Sam, the manager, said all they do is the safety/emissions inspection. When I asked if the drive shaft was covered under the drive train warranty he said he didn't know and would have to call me back. He never did, even after I called and left messages. Their customer service is terrible...a lot of standing around and waiting. I am an active duty USAF First Sergeant and urge all service members to avoid this dealership. More

I went in this dealership (08/13/2012) to see this car ( it is 100 miles from my home) and after two hours that we spent talking to them they said they don't have it any more. I told them that I will sue th it is 100 miles from my home) and after two hours that we spent talking to them they said they don't have it any more. I told them that I will sue them if they don't remove this car from web and car is still listed here. This is big scam to drive people to their dealership. Then they try to trick me into another one that they have for $17.995 even though they have flyer on table with price for car $15.995 right in the front of them.I WILL NEVER RECOMMEND OR BUY FROM THEM !!!!!!!! More