Sheehy Nissan of Manassas
Manassas, VA
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Had an appointment for 1pm for a oil change and tire rotation. He tried to up sell for Alignment, Induction cleaning and brake fluid change, at check in, without even seeing the car, stating it's recomm rotation. He tried to up sell for Alignment, Induction cleaning and brake fluid change, at check in, without even seeing the car, stating it's recommended, (not by Nissan...), 2019 with 37k miles, somehow he tricked me into agreeing to a $20 oil additive and a $20 fuel additive by pointing at a card that listed some services and I said fine. Totally ignored my complaint of the infotainment system problems that they didn't fix when I brought in under warranty. My car didn't go back to the mechanic for 2 hours, for 2 hours it sat in the check in area. I have no complaint with the work the mechanic did, but 2 1/2 hours for an "express" oil change and tire rotation with an appointment. All I got as a response when I expressed how unhappy I was "Well it's a holiday", it was veterans day, unfortunately not a day everyone gets off of work... If he would have told me when I checked in it could be a couple of hours I would have left and gone to one of the quick lube places. Just totally inconsiderate and dismissive of my time, and walked away while I was complaining like he didn't have time for me... More
I ask for a walk out the door price and was not given that after the first contact. I had to ask them to add the taxes, title and tags. They also added a large freight charge and I felt that they mislead that after the first contact. I had to ask them to add the taxes, title and tags. They also added a large freight charge and I felt that they misleadingly put a small price online to get you to contact them. More
Earlier this month, I made an service appointment for a problem with my 2021 Sentra. The 1st problem was that the service dept was operating on a first come first serve basis. My car's "turn" did not come problem with my 2021 Sentra. The 1st problem was that the service dept was operating on a first come first serve basis. My car's "turn" did not come until over an hour after my appt time. I was then told that a sensor was bad and it would be received and installed the next week. It is now into week 3 and I have heard nothing from your service dept. Also, I was told a software update was done and now my dash display goes dark when the lights are set on automatic, which I normally do at all times. Now I have to operate my lights manually, if I want a dash display in the daytime. I have purchased 4 cars at Sheehy Manassas and received excellent service on 3 of them. I can tell you now that my recent service experience will be a factor when I am ready to purchase again More
Bought my first car here and the customer service was amazing. Ali and Silvana were both super nice and helpful!! I only have positive things to say about this dealership! amazing. Ali and Silvana were both super nice and helpful!! I only have positive things to say about this dealership! More
Carlos Cabrera me ayudó para comprar mi auto yo lo recomiendo, el le explica cada paso y le puede llamar cuando tenga preguntas, búsquelo a el. recomiendo, el le explica cada paso y le puede llamar cuando tenga preguntas, búsquelo a el. More
Hudson’s friendly greeting made it easy. The manager was awesome! Altogether they got us a great deal. We enjoyed our experience and would recommend these guys highly! awesome! Altogether they got us a great deal. We enjoyed our experience and would recommend these guys highly! More
This dealership is very professional. Made the car buying experience way better then my first. My salesman Sami was very attentive and friendly. Thank you to him and to Tony as well. Great experience, clean experience way better then my first. My salesman Sami was very attentive and friendly. Thank you to him and to Tony as well. Great experience, clean facilities, just a fantastic experience overall. More
Shaq Samadi was great! Really helped me feel comfortable with buying a car. I highly recommend Sheehy Nissan of Manassas and Shaq to my family and everyone looking for a vehicle!! with buying a car. I highly recommend Sheehy Nissan of Manassas and Shaq to my family and everyone looking for a vehicle!! More