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Sheehy Nissan of Manassas
Manassas, VA
734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 734 reviews
October 11, 2022
The worse service all the time they never respect the appointment time even if you have the VIP waste your time for hours and the people work there it’s gross and don’t have any education and treat the c appointment time even if you have the VIP waste your time for hours and the people work there it’s gross and don’t have any education and treat the customer like they are doing a favor to us and we like cancel our VIP but we cannot for he’s rules my appointment was 3 o’clock and 5:30 need take my car without any service and go late to my job More
by karina
Employees Worked With
2 employed he’s names not are here and I don’t remember
September 21, 2022
Please exercise extreme caution if considering purchasing a vehicle from this dealership. I purchased 2019 Certified Preowned Altima from this dealership less than 4 months ago. The car will not start and re a vehicle from this dealership. I purchased 2019 Certified Preowned Altima from this dealership less than 4 months ago. The car will not start and requires an expensive alternator replacement. Sheehy Nissan has offered no assistance in the matter stating that the repair is not covered. I am left questioning the quality of their CPO inspection process and the dealership's integrity. I am extremely disappointed and do not recommend trusting this dealership with your business. They sold me a car with a defective component which they had certified as functioning and 4 months later I am left with a car that will not start. More
by TJ
Employees Worked With
Luke Pelikan, Butch Trowbridge
September 12, 2022
I first want to make the point that Omar was great to work with. Very attentive and responsive through the process. Omar would get a 5, if ratings were based on the salesperson. Initially, my remote work with. Very attentive and responsive through the process. Omar would get a 5, if ratings were based on the salesperson. Initially, my remote experience with Sheehy was great. I was flying from Missouri, to Virginia, to look at and potentially pick up the truck. It was priced fair, so i gave a $1,000 deposit to hold it. At some point, a Resistall warranty was added for $1,295 that I didn't ask for, and I had no choice but to pay for. There is clearly not any type of ceramic type coating installed. Water/dirt/debris does not bead at all. So while I had to pay for it, the coating either wasn't applied or is complete snake oil. Nobody could seem to provide me with the actual warranty paperwork for the product/service. The cloth doesn't appear to have any resistance to liquid, either. I apply ScotchGard in my business, so I can certainly tell the difference between a protected surface and an unprotected surface. I was also told that new tires were installed. Those tires were not only the absolute bottom of the barrel Chinese made tires, but they already had severe outer wear/cupping. I had the joy of driving 14 hours back home, wondering if I was going to have a blowout, while the truck vibrated as if it had a flat the entire trip home. The TPM sensors were also having issues, likely from the install of the tires by the dealership, or the lack of replacement of those TPM sensors during the "new" tire installation. I was told the technicians said they would correct themselves on my drive home. Obviously, that did not happen. I certainly would not recommend shopping at this dealership or its network of other dealerships. I also hope that Omar lands a sales gig at an honest dealership that he can make a good living at, without having to be involved in scheming customers. More
by jesscallstl
Employees Worked With
Omar Amin
June 26, 2022
I reached out to the dealership. They were courteous and knowledgeable about the vehicle over the phone. I decided to go in person. I was greeted by the salesperson, Michael. He They were courteous and knowledgeable about the vehicle over the phone. I decided to go in person. I was greeted by the salesperson, Michael. He was friendly and helpful. What great service! I drove away with the car of my dreams! I highly recommend this dealership! More
by SophieS
Employees Worked With
Michael Ziodze
April 13, 2022
The team in the Service and Parts Department are true professionals. They continuously provide excellent service, and every team member I interact with makes a effort to ensure my visit is streamlined. I professionals. They continuously provide excellent service, and every team member I interact with makes a effort to ensure my visit is streamlined. It feels like each visit is tailored specifically to my needs. My most recent visit was with Sherman Hashi, 10 out of 10. He greeted me right when I walked in and was perfection from cradle to grave. I had the opportunity to speak with my technician Nick Gilford, and it was clear he had a genuine concern for the overall well being of me and my vehicle. I couldn't even tell he touched my car when the work was done. I also purchased a few parts directly from the parts department and I was assisted by Cast Caporaletti and George Jackson. It couldn't have been any better of interaction. They knew exactly what I needed. I left feeling great about my visit, and felt the need to post this review. Lastly the Service Manager Mr. Trowbridge stopped by to make sure I was enjoying the visit which I thought was awesome. Can't say enough, Thank you guys! More
by burnsd527
Employees Worked With
Sherman Hashi, Nick Guilford, Cast Caporaletti, George Jackson, Butch Trowbridge
January 31, 2022
I recently purchased a vehicle from Sheehy Nissan for my wife. I can’t be more pleased with the excellent level of customer service I received from Ash. wife. I can’t be more pleased with the excellent level of customer service I received from Ash. More
by Calebscottmcbride
Employees Worked With
Ash Samadi
January 30, 2022
I just recently visited the Nissan dealership of Manassas, and It was one of the best experience. I know that I got the best quoted and option. Thank you so much Carlos Cabrera to helped me! I’m rea Manassas, and It was one of the best experience. I know that I got the best quoted and option. Thank you so much Carlos Cabrera to helped me! I’m really recommend Carlos, if you’re looking to get good prices and services, you should ask for Carlos Cabrera. More
by daguilerav
Employees Worked With
Carlos Cabrera
January 30, 2022
Me and my family purchased many cars from here, Carlos Cabrera is our sales consultant, he always answer his phone for any questions and go above and beyond. Cabrera is our sales consultant, he always answer his phone for any questions and go above and beyond. More
by Mel
Employees Worked With
Carlos Cabrera
January 28, 2022
Ash helped us getting the 2022 Murano. He was very knowledgeable and patient. I highly recommend him to everyone who is looking for a vehicle! Thank you Ash knowledgeable and patient. I highly recommend him to everyone who is looking for a vehicle! Thank you Ash More
by vuhuynhh1956
Employees Worked With
Ash Samadi
