Sheehy Nissan of Glen Burnie

I received all yes's when buying the vehicle, then when I went back for the parts I requested the service department said it ccould not be done. Sales team shady, service department questionable. I am gettin went back for the parts I requested the service department said it ccould not be done. Sales team shady, service department questionable. I am getting parts and doing the job myself. More

The team was great. I just wish it hadn't taken 4 hours to buy a new truck but I'm not sure it would be different anywhere else. to buy a new truck but I'm not sure it would be different anywhere else. More

I was very pleased with my experience at this Nissan Dealership. My overall purchase was great. I said exactly what make, model and price I wanted. And everyone worked hard to get me what I wanted. I wo Dealership. My overall purchase was great. I said exactly what make, model and price I wanted. And everyone worked hard to get me what I wanted. I would rate this dealership as above a 10. Lois A. Benson More

I was very happy with the whole experience. Bradley did a fine job of informing us about the car and was very pleasant to work with. a fine job of informing us about the car and was very pleasant to work with. More

This was the first purchase of a new car, and the experience was wonderful. This dealer provided great service and the work quality was the best. My father previuosly bought a vehicle from this deals experience was wonderful. This dealer provided great service and the work quality was the best. My father previuosly bought a vehicle from this dealship and said it was the best. This was the first dealer I went to and I must say I am glad I did. More

Hernan was, in my opinion, one of the best sales people I have ever worked with. I was in sales for over twenty years, and won many awards for outstanding service. Hernan's personality, demeanor and conduct have ever worked with. I was in sales for over twenty years, and won many awards for outstanding service. Hernan's personality, demeanor and conduct reflect the highest level of salesmanship and customer service. He was attentive, interested in my thoughts and willing to go above and beyond to make me happy as a customer. My last Nissan purchase was a disaster; (at another dealership) I did not want to return to that dealership ever again. I requested an internet quote and established a connection with Hernan. I told Hernan that I have owned exclusively Nissan vehicles since 1990 and wanted to remain a Nissan customer, he did everything in power to keep me a loyal Nissan customer. I live in Belcamp MD and drove the distance due to Hernan’s level of customer service. And after my experience purchasing a vehicle from Sheehy, I will be a loyal Sheehy customer. My thanks for a outstand job go out to not only Hernan but Sam, the business manager, who did a splendid job getting us through the sales paperwork. Sam is another fine representative of your organization. I will refer this dealership to all. More

I'M BOUT TO BUY ANOTHER CAR FROM THERE AND I SEEN HIS NAME AND I'M SO EXCITED HE STILL WORKS THERE I OWN A 2005 NISSAN PATHFINDER AND I LOVE IT AND WANT TO UPGRADE. HE WAS THE BEST HE SHOWED ME EVERYTHIN NAME AND I'M SO EXCITED HE STILL WORKS THERE I OWN A 2005 NISSAN PATHFINDER AND I LOVE IT AND WANT TO UPGRADE. HE WAS THE BEST HE SHOWED ME EVERYTHING ABOUT THIS VEHICLE AND SOLD A CAR TO MY SISTER ASWELL GREAT PLACE GREAT CUSTOMER SERVICE More

Very courteous. Easy to work with. Easy to understand. This is the second car I have purchased from Sheehy. I definitely will buy my next one from them, too. This is the second car I have purchased from Sheehy. I definitely will buy my next one from them, too. More

My car went in for service, but came out with a huge verbal estimate for repairs. I got a second opinion and was amazed. The second opinion suggested also that Sheehy exaggerated the extent of the probl verbal estimate for repairs. I got a second opinion and was amazed. The second opinion suggested also that Sheehy exaggerated the extent of the problems. I'm getting my car repaired for 75% less than Sheehy wanted, partly because parts of their verbal estimate were false. The garage that gave me the second opinion was also stunned by the loose bolts they found after Sheehy had my car. I'm concerned Sheehy was trying to "encourage" me to trade my car for less than was it was worth. Not the way to do business and keep customers. FYI, this is the second problem I had with their service department, the previous problem was resolved by a partial refund because they replaced a part that wasn't failed and tried to charge me for it and for the actual fix. As for the likely dealer response to this: concentrate on customer satisfaction on the ground, and you won't need to harass reviewers on the internet. Treat me right and play fair, and the only negative reviews will be from hot-heads and cranks. More

Shady sales tatics..failed to honor trade in Shady sales tatics..failed to honor trade in agreement..added items to sales contract with out our knowledge or permission...Sold us new license pla Shady sales tatics..failed to honor trade in agreement..added items to sales contract with out our knowledge or permission...Sold us new license plates when the ones on my trade in could have been transfered to the new truck. Filed comlaint with Nissan North America. They also got upset because I used a Buying service for the price of the new truck which brings it way down. More