Sheehy Lexus of Richmond

Excellent service and Marie G was so helpful. I really enjoyed using Sheehy Motors. The facilities were very clean too I really enjoyed using Sheehy Motors. The facilities were very clean too More

I went in for my 12 month check up. I was told it would take between 2 and 3 hours. However, I was out of there in 2 hours. I felt like my time was used wisely and the people who helped I was told it would take between 2 and 3 hours. However, I was out of there in 2 hours. I felt like my time was used wisely and the people who helped me were great. Even learned how to do CPR while I was waiting! More

Service rep was great. He was courteous, efficient and professional. He kept me informed at all times. He was courteous, efficient and professional. He kept me informed at all times. More

The service writer name was Kyle and she was so kind and efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus More

This dealership has gone downhill under the new ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only beca ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only because the vehicle is certified they Try upsell you hard. Annoying. My two friends who own Lexus’s feel the same way. After my free service run out I will never go there again. More

Pleasant surroundings, snacks and drinks available, low pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff. pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff. More

Brittany in customer service is the best representative ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance. ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance. More

Sheehy Lexus of Richmond has an outstanding service department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here. department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here. More

I’ve bought Lexus for >than 15 yrs because of the excellent service/ helpful staff! So much so that this is my 2nd SUV! excellent service/ helpful staff! So much so that this is my 2nd SUV! More

I actually enjoy going to Sheehy, everyone is very friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins, etc for your computer. Also, our service advisor Harry Whittington is very attentive and informative. More