Sheehy INFINITI of Chantilly

Customer Service is EVERYTHING! I arrived to the dealership already frustrated due to a dealership i was at an hour previously to this one. Car salesman have a reputation for being p I arrived to the dealership already frustrated due to a dealership i was at an hour previously to this one. Car salesman have a reputation for being pushy which can be quite frustrating. This wasn't the case at all here. Lance Cote was my sales rep. Literally couldn't have asked for someone better to deal with. Extremely personable. I told him from the beginning that i didn't want any xxxxxxxx and to just keep things as honest as possible with me. I got exactly what i wanted. He told me how it was while being courteous to what it was i could work with. I thought i knew a lot about the type of car i was looking to buy (I had done my research quite well), yet, he still informed me on more. The point i am getting at here is if you want to go somewhere and deal with someone who is going to lay things out there up front so they aren't wasting your time yet they are very knowledgable and want to do whatever they can to help you out, go and see Lance. For what it counts, he is also a Marine who has served 3 tours for this great country. That wasn't something he boasted about either, but something i had asked him about due to a Marine Corps mug on his desk. If you want knowledge, great service, and zero xxxxxxxx answers, go see Lance Cote! More

Exceptional customer service It started with a phone call with Chuck Vanderwall who answered my questions honestly and thoroughly and I walked out with the Q50 that night! It started with a phone call with Chuck Vanderwall who answered my questions honestly and thoroughly and I walked out with the Q50 that night! More

Amazing Service (as always) This is the fourth car that we have leased thru Infiniti of Chantilly. As always, service was excellent. This time, we wanted a very specific (and a This is the fourth car that we have leased thru Infiniti of Chantilly. As always, service was excellent. This time, we wanted a very specific (and apparently very rare) model. They located it and the price was fantastic. Was able to do the deal with little hassle. Responses to questions always quick and easy to understand. I have referred many of my friends and neighbors who have had nothing but great experiences. George and Lance made this experience as easy as possible. Have worked with George many times. Our first experience with Lance and would definitely work with him in the future. More

Review I walked into Infiniti dealership at chantilly, Sales Consultant Lance helped me test drive Q50 and has explained everything that I needed to know to I walked into Infiniti dealership at chantilly, Sales Consultant Lance helped me test drive Q50 and has explained everything that I needed to know to operate this car. Thanks More

THANK YOU LANCE COTE...I LOVE MY NEW CAR! I would like to THANK Mr. Lance Cote for finding me the PERFECT car! I had a budget and a certain type of car in mind and he found one that I LOVE! I would like to THANK Mr. Lance Cote for finding me the PERFECT car! I had a budget and a certain type of car in mind and he found one that I LOVE! It is PERFECT for me and I admire his knowledge about cars. He was very professional to work with and the process and financing went smoothly. Knowing that I was on a deadline, he even took the time to transfer my personal belongings from my old car to my new one. Again, THANK SO MUCH and I will definitely recommend your dealership to my friends and family. More

professional, helpful and thorough Lance and George were simply as courteous, professional and helpful as any one could be. working with this dealership was the most smooth i have had. Lance and George were simply as courteous, professional and helpful as any one could be. working with this dealership was the most smooth i have had. More

Simply Great Lance was on point with figuring out what I was looking for in buying a vehicle. I can safely say that when we come back to change out our other car.. Lance was on point with figuring out what I was looking for in buying a vehicle. I can safely say that when we come back to change out our other car...I'm going to Lance. No question. More

Excellent service as always Second vehicle I've bought at Infiniti of Chantilly! Once again George Khalil listened to my wants & needs and was able to find exactly what I wanted Second vehicle I've bought at Infiniti of Chantilly! Once again George Khalil listened to my wants & needs and was able to find exactly what I wanted within 48 hours! The amount of time spent with me during my visit was priceless, as buying a car can be a huge stress. He made the entire process easy!!! More

Great Service NO Hassle. Work with Lance Cote, very honest and helpful. Did not feel pressured in anyway and helped you with all your needs. Called me before you guys even ope Work with Lance Cote, very honest and helpful. Did not feel pressured in anyway and helped you with all your needs. Called me before you guys even opened which helped out my schedule for that day. Great fast service. Thank you! More

Great experience I was very pleased with the service provided at this dealership. Everything was straight forward and the process was easy. Would definitely go back in I was very pleased with the service provided at this dealership. Everything was straight forward and the process was easy. Would definitely go back in the future. More