Sheehy INFINITI of Chantilly

Customer Service Was Top Notch My fiance and I were car shopping because our 2007 Toyota Rav 4 had died. So we came to Sheehy Infinity on recommendation from a co-worker. I mostly My fiance and I were car shopping because our 2007 Toyota Rav 4 had died. So we came to Sheehy Infinity on recommendation from a co-worker. I mostly dealt with Mackenzie McDonald, and I told him what I was looking for. He found a nice 2004 Ford Explorer for us with very low mileage. I had some questions about some other cars I had found on the website and advised us he wasn't comfortable selling us a car from another lot. Which we were very happy with his honesty, and the fact he wasn't trying to make a quick dollar off of us. Then, George Khalil helped us with the financing and made some price adjustments for us. Overall, my fiance and I couldn't be happier with our experience and our new used car! More

Top Tier Service and Professionalism I was on the hunt for the new 2017 Q60 Red Sport 400 and expressed how desperate I was to get one to Lance a month before one showed up. He remembere I was on the hunt for the new 2017 Q60 Red Sport 400 and expressed how desperate I was to get one to Lance a month before one showed up. He remembered the whole time and when the RS400 appeared at their lot he immediately gave me a call. The whole process was like talking and working with a friend not a salesman with Lance, and he answered all my questions to perfection. They didn't run up the price tag for profit they gave me a straight deal which was refreshing. I can honestly say I left their lot feeling 200% satisfied. This dealership can be depended on. More

I Say.. Highly Recommended Sheehy infiniti, this is the place you need to visit if you are planning to buy a car. I need to speak more about Lance, who is a customer represent Sheehy infiniti, this is the place you need to visit if you are planning to buy a car. I need to speak more about Lance, who is a customer representative at Sheehy infiniti. He is the best.. He will do what he promises you. He is the one who was assisting me when I was there to buy a car. It was really a good experience with him. More

Fast, easy, and very professional I can't say enough about how easy it was to work with Lance during my recent car purchase at Sheehy. He answered all of my questions in a very patien I can't say enough about how easy it was to work with Lance during my recent car purchase at Sheehy. He answered all of my questions in a very patient manner, and made me feel very comfortable throughout my car buying experience. I would highly recommend working with Lance to anyone who wants a fair deal with someone who takes time to really listen to your needs. More

A dealership that embodies high quality and customer service After a month of dealing with less than par (slimy) car salesmen I had the pleasure of dealing with Chuck Vanderwall to purchase my QX60. I am hard to After a month of dealing with less than par (slimy) car salesmen I had the pleasure of dealing with Chuck Vanderwall to purchase my QX60. I am hard to please and he was honest and straight forward and keep me informed all through the process . The QX60 was a perfect fit for us but I wasn't going to buy a car from somebody that I didn't trust , but I could tell from the moment I started dealing with Chuck that he was a straight up guy. I also had a great experience with the finance department and the service was top notch. Now I am not a big warranty and extras fan when buying a car but I was so impressed and comfortable with the dealership and its team that when it came time to choose there VIP service plan it was a no brainer ! I can see myself being a customer for many years to come. Thanks Chuck and Sheehy More

Chuck Vanderwall - QX60 Sale to Helen & Jerry Distefano! Our purchase experience at Sheehy was five-star all the way thanks to Chuck Vanderwall's great sales and customer service acumen. Chuck and my husban Our purchase experience at Sheehy was five-star all the way thanks to Chuck Vanderwall's great sales and customer service acumen. Chuck and my husband started the dialogue several months ago and Chuck was patient and helpful in providing good information to Jerry, not knowing whether he would get a sale or not. He knows the Infiniti product and communicates the value proposition very well. He was very accommodating and extremely pleasant to deal with throughout the entire experience. He understands the importance of establishing trust with the customer and he did this right from the start. The entire purchase process was seamless. Thanks Chuck and Sheehy! More

Lance Cote is Outstanding! I had the privilege to work with Lance Cote when looking at used cars. I was interested in the G37x and he showed me a few options. He displayed kno I had the privilege to work with Lance Cote when looking at used cars. I was interested in the G37x and he showed me a few options. He displayed knowledge, expertise, and professionalism throughout the sales process. He was perfect with periodic follow up and not once did he try to pressure me into a purchase. He is without a doubt one of the primary reasons I chose to purchase a car from Sheehy Infiniti of Chantilly versus the numerous other dealerships I visited. I will be back for my next purchase. More

Go to JB Reid - BEST car buying experince in a LONG time I am extremely pleased with how my car buying experience went when purchasing my 2016 Q50 3.0T. JB was professional and his customer service was secon I am extremely pleased with how my car buying experience went when purchasing my 2016 Q50 3.0T. JB was professional and his customer service was second to none. It was like I was talking more to a friend than a sales person. I knew what I wanted, knew how much I wanted to spend, and JB helped me find the perfect car and reach my desired numbers. He did not "bully" me into anything that I did not want, but instead was very transparent with me and did not beat around the bush. Also, George Khalil was very helpful in showing me all my options when it came down to the numbers (payment options, interest, downpayment, etc), very patient with me as I asked him 100 questions, and showed me everything. There were no hidden fees or surprises when it came down to it. I was happy with the fact that all the numbers were shown to me and thoroughly explained. Overall, i would HIGHLY recommend JB Reid if you are in the market for a new or used car. Sheehy Infiniti of Chantilly, in my opinion, is one of the best, if not best place to buy a new or used car in the DC/MD/VA area. I am extremely happy with my car buying experience and the dealership as a whole. More

Outstanding Service and Support by Nicholas I am extremely pleased with my new Q50, and my purchase experience with Sheehy Infiniti of Chantilly. I could not ask for better treatment from Macken I am extremely pleased with my new Q50, and my purchase experience with Sheehy Infiniti of Chantilly. I could not ask for better treatment from Mackenzie Mcdonald and the Infiniti team. He provided assistance, and guidance through this entire experience. Mackenzie was personable, very knowledgeable, and professional, and worked to make my purchase very comfortable and productive. Any answers I had during the test drive were answered immediately. I give him (and the whole Infiniti team) my highest recommendations. I also want to acknowledge the great job Nadar Zekria did in finding and securing the specific vehicle I was requesting. I called prior to coming in and he was more than helpful with providing information and helping me with the numbers and provided leasing information in my decision making (I have never leased before). He was knowledgeable, responsive, and focused, which was reassuring. I came to the dealership, pretty certain about what I wanted, and just needed to get a closer look and a test drive to be certain. George Khalil also was a significant help with getting me to the monthly payment that I desired. Showed me different options in the Q50 to satisfy my needs. Overall, I would definitely recommend going to Sheehy Infiniti of Chantilly if you are looking to purchase a vehicle! More

Excellent customer service by Lance Cote We were in the market for a Ford truck with specific features. I called Lance and he had located 2 trucks which met our criteria within an hour. He We were in the market for a Ford truck with specific features. I called Lance and he had located 2 trucks which met our criteria within an hour. He had the truck delivered for our appointment the following day. We purchased the truck and are very happy with our decision. I would recommend Lance for anyone in the market for a new or used car! More