
Sheehy INFINITI of Chantilly
Chantilly, VA
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2015 QX70S [118K miles] - High Quality Service! ! Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information needed in servicing our QX70. A video from the Technic ! Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information needed in servicing our QX70. A video from the Technician was provided, while I was waiting, to show the underside of my vehicle, and overall Multi-Point Inspection...OUTSTANDING! Roberto made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti, and Roberto Carlos Sanchez! More
Forest was amazing throughout about a month of dialogue over text, phone, and email. He really understood that we didn’t want to end up upside down on the trade unless there were some significant gains—and over text, phone, and email. He really understood that we didn’t want to end up upside down on the trade unless there were some significant gains—and he delivered, with the help of AJ. My wife was able to get back into the vehicle line she truly loves after trying something else for a while. Forest and AJ worked hard to get us into a newer vehicle (by 2 years!) while also saving us 80,000 miles compared to where we were. We’re so grateful for their diligent work and the genuine relationship they built with us along the way. We also want to thank Eric, who made the final part of the process simple and stress-free by explaining everything clearly. If you’re in the market for a vehicle and find yourself in that area, we highly recommend Forest, AJ, and Eric at Sheehy Infiniti of Chantilly. Top-notch team and dealership! More
Top Notch Service! Outstanding Dealership experience. Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicin Outstanding Dealership experience. Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing our Q70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti of Chantilly and Service Advisor, Roberto Carlos Sanchez! More
As soon I walked in for my appointment everyone was so kind and helpful. Instead of having me wait in the shop half a day, I was given a loan and on my way. My repair was complete sooner than expected an kind and helpful. Instead of having me wait in the shop half a day, I was given a loan and on my way. My repair was complete sooner than expected and pick up was smooth. Thank you Chuck for listening to me annd helping figure out the problem. More
This is my third Infiniti lease from Sheehy. My experience has been positive. Sales and service has been very good. Hence, my third lease agreement from them. Of course,I’ve used service and mai My experience has been positive. Sales and service has been very good. Hence, my third lease agreement from them. Of course,I’ve used service and maintenance more than sales. Experience has always been positive. More
Was in for an oil change and trans service. Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a l Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a long way. Only reason for 4 stars is they forgot to tighten my transmission belly pan securely and I had to return do to the noise generated but no big deal because Roberto got me taken care of as expected. Will definitely be serving again in another 5k miles. Highly recommended. More
Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing my QX70. He made sure I was notified of any and all items that may need servicing, professional and provided all information I needed in servicing my QX70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. More