
Sheehy INFINITI of Annapolis
Annapolis, MD
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Not sure where to start.....I'm an unusual buyer, as I was an out of state buyer (Delaware) and had purchased from Sheehy in the past. I had a prior G35X that was a lease, and Dennis Hunt and I had bee was an out of state buyer (Delaware) and had purchased from Sheehy in the past. I had a prior G35X that was a lease, and Dennis Hunt and I had been in touch earlier in my lease about possibly trading up. In early February, Dennis called to let me know about an on-going lease upgrade promo. We talked numbers, and agreed on a great price. Now the problem was finding the vehicle I wanted. I'm pretty certain Dennis scoured half the east coast looking for my vehicle - and overtime we found it....it had been sold from under our feet. But Dennis persisted, and ultimately got the car. Chris Prender (the finance manager) was my former sales person.....and helped make the numbers ultimately work for me. Now...the best part - DELIVERY: I live about 100 miles north of Annapolis. Last time, and this time, Sheehy Infiniti graciously agreed to deliver the vehicle to my house. We made an appointment, and Dennis showed up on time. The car was in great shape (unfortunately a little dirty) as it was raining on the way up....not much could have been done about that. Dennis and I reviewed all the paperwork in my kitchen, signed the appropriate documents, put on the temp tag. He then helped me change over the wheel locks from my prior car. Then we went over the new vehicle - which while very similar - had a few new tricks that I had to learn. He walked me through customizing the vehicle to my liking - incredibly patient. There was not a stone left untouched on the car for us to review. Finally, Dennis left with my prior car to return to the dealer. What a painless experience - there was never any real pressure in this transaction. And delivery was to my convenience. I couldn't have had a better experience and Dennis made it all perfect!. More
Nick made what is usually a painful experience (new car buying) painless and stress free. Professional and easy to work with. The entire buying process was handled quickly, efficiently, and Nick had the an buying) painless and stress free. Professional and easy to work with. The entire buying process was handled quickly, efficiently, and Nick had the answers to all of our questions. I will use Sheehy Infiniti again. More
Where do I begin! I have been researching an Infiniti M35X for a while and I decided to visit Sheehy Infiniti of Annapolis website. I noticed they had a large number of quality vehicles, so I reached out M35X for a while and I decided to visit Sheehy Infiniti of Annapolis website. I noticed they had a large number of quality vehicles, so I reached out to a salesperson where I met Dennis Hunt. Mr Hunt kept in contact until my actual visit which was on 2/7/11. I test drove two vehicles with no intentions on purchasing neither; However I purchased a 2007 M35X fully loaded with voice navigation, bourbon color leather and the list goes on. I am totally pleased with my purchase and when the finance options were not correct, Mr. Hunt went back to the drawing table for me until they were. (If you visit this dealership and you have a trade vehicle, make sure you bring your title because you be purchasing a new one)!!!!!! Thanks Sheehy VIP Member, Mike. More
I agree with all of the great reviews of Dennis Hunt. I was not looking forward to buying a car ever again from a dealer showroom, but Dennis Hunt and Sheehy Infiniti of Annapolis surprised me with respect was not looking forward to buying a car ever again from a dealer showroom, but Dennis Hunt and Sheehy Infiniti of Annapolis surprised me with respectful,caring service. I love my car and I look back fondly on the whole car buying experience. Amazing!!!!!! More
Like everyone else, I love the new car experience. The only thing I HATE is the actual "car-buying" experience. Usually, my goal is to do all research online and spend the least amount of time at the dea only thing I HATE is the actual "car-buying" experience. Usually, my goal is to do all research online and spend the least amount of time at the dealership as possible. To me, visiting a dealership is like stepping into the lion's den -- not so at Sheehy Infiniti. My wife and I had previously leased an Infiniti through Sheehy about 3 years ago. Although we were considering leasing another Infiniti, we had our eye on 2 other makes. Of our 3 dealership experiences throughout the evaluation process, Sheehy was CLEARLY the friendliest, fairest and most enjoyable. Mind you, the Infiniti M37x ended up being the best choice of all the models we were considering. However, the Sheehy purchasing experience was really the icing on the cake. Their internet pricing was fair and right up front. Our salesman, Dennis Hunt, instinctively picked up on the things that annoy us about the car-buying experience and made EVERY effort to avoid those things. His email and telephone communications were courteous, pressure- and hassle-free, fair and honest. He even calmed our fears after the purchase about dealer paint/interior protection options after internet research raised numerous questions. Of particular note, we pay attention to how other customers are treated while we are at the dealership. While awaiting the paperwork processing for our vehicle, we overheard another salesman place a telephone call to another recent customer just to say "Happy Holidays" and to make sure they were still pleased with their purchase. That alone speaks volumes about Sheehy Infiniti and their customer care. And on top of all of this, they actually had the fairest pricing of all the dealerships we visited. If we decide to lease a 3rd Infiniti, there is no question that we would return to Sheehy for another fair deal with a primary focus on customer service. The only question is, why can't all dealerships operate this way? More
I feel as though Dennis Hunt and Sheehey Infiniti went out of their way to get the exact car I was looking for and at a good price. Dennis Hunt was extremely helpful in explaining and going over details out of their way to get the exact car I was looking for and at a good price. Dennis Hunt was extremely helpful in explaining and going over details of the car. Everyone at the dealership seemed to be very friendly and helpful. More
My experience with purchasing a new car after 14 years was made easier and much smoother by this team of salesman. All my questions were answered and I loved the test drive in my new infiniti! My foll was made easier and much smoother by this team of salesman. All my questions were answered and I loved the test drive in my new infiniti! My follow up service for car wash was handled professionally and they even got me set up for my first maintenance upkeep without having to ask. More
I have purchased two vehicles from this dealership and my experience has always been positive. Any questions and concerns are promptly addressed, and they seem to go out of their way to provide excellent cus experience has always been positive. Any questions and concerns are promptly addressed, and they seem to go out of their way to provide excellent customer service, such as phone calls and emails to make sure everything is good with the car and if there is anything they can do in order to provide 100% customer satisfaction. I would have no problem recommending this dealership to friends/family. More
I recently purchased a 2011 Infiniti EX35. I am elated I recently purchased a 2011 Infiniti EX35. I am elated with my new purchase and extremely pleased with the level of service I received at Sheehy I recently purchased a 2011 Infiniti EX35. I am elated with my new purchase and extremely pleased with the level of service I received at Sheehy Infiniti of Annapolis. All of the personnel were very friendly and courteous. The sales manager, Dennis Hunt, was absolutely superb! He was very professional and accommodating. I really appreciated his patience with me, especially when he took additional time to make sure that I thoroughly understood the many different features of my new vehicle. I was also very satisfied with the price. I'm definitely recommending Sheehy Infiniti of Annapolis and Dennis Hunt to anyone who is interested in purchasing an Infiniti. More
Dennis worked to find the car I wanted with all the options. He worked around our schedule, and provided a competitive price from the beginning. The process took very little time, and the car was ready options. He worked around our schedule, and provided a competitive price from the beginning. The process took very little time, and the car was ready when the deal was completed. Nice follow-up for all my needs after purchase. More