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Sheehy Hyundai of Waldorf
Waldorf, MD
1,399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 10, 2024
When I tell you that the service department team (which includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I have contacted the general manager who also has done zero about the poor quality of service that are being offered to their customers. I have had this young man actually come across in such an unprofessional and inappropriate demeanor, that I contacted my attorneys about the interaction. I created a case with Hyundai regarding this; this Sheehy Hyundai of Waldorf has proven to me that they not only don’t care, but you have to make sure that they’re not getting over on you. They have basically convinced me through their interactions that Hyundai is not a brand that I will invest in going forward. I should never have to question if the products that were supplied to me (which was supposed to be a new catalytic converter) doesn’t work after putting it in my vehicle. I’ve been coming to them since July 2023 and my car is still not fixed at all! My vehicle is there currently only because my part is under warranty. They will not give me a loaner and told me that they won’t even look at my vehicle for a full week because they’re “short staffed”. More
by lsmarshall74
Employees Worked With
Aaron Dawson, Jervon Young
April 04, 2024
I would like to recognize James Miller as an outstanding asset for Sheehy Hyundai. This man treated me with the utmost courtesy and honesty from the moment I walked in the door. Thank you James for making asset for Sheehy Hyundai. This man treated me with the utmost courtesy and honesty from the moment I walked in the door. Thank you James for making my experience of purchasing a new vehicle a very pleasant one. Kudos More
by Johnson
Employees Worked With
James Miller and Brandon in finance
April 01, 2024
My salesman was James Miller. He did an excellent job in making sure I came out with the best deal possible. He sold me my very first car as a new driver and now my second car bra He did an excellent job in making sure I came out with the best deal possible. He sold me my very first car as a new driver and now my second car brand new I’m so happy with my purchase! Thank you James! More
by Chadecrogers
Employees Worked With
James Miller III
March 26, 2024
James Miller has sold me my 2nd Hyundai vehicle and on both occasions my experience working with him has been nothing short of exceptional. We all know that car salesmen get a bad rep for being shark sale both occasions my experience working with him has been nothing short of exceptional. We all know that car salesmen get a bad rep for being shark salespeople. This is NOT the case with James. James is very transparent, thorough, and personable in his professional service. As long as I am with Hyundai, I want James to help me with all my vehicle purchases. Also, I’d like to express my appreciation and gratitude to Glenn Somerville for his transparency and thoroughness on the financing side. He didn’t try to upsell me anything I didn’t need and I appreciate that. Keep these guys please! More
by Christopher.Lucasjr
Employees Worked With
Glenn Somerville, James Miller III
March 10, 2024
I am able to schedule appointments fairly quickly. They are reasonably priced. And they communicate often with the customer about the needs of the car to include pricing. I will continue to take my ca They are reasonably priced. And they communicate often with the customer about the needs of the car to include pricing. I will continue to take my car to this dealership due to their awesome customer service. Regardless of who your service person is they are all willing to help. Love this team. More
by ttjpsy
Employees Worked With
Tiffany
March 07, 2024
I’ve been using this dealership for many years and have never been disappointed. I will continue to have my car serviced at Sheehy Hyundai of Waldorf. never been disappointed. I will continue to have my car serviced at Sheehy Hyundai of Waldorf. More
by Anthonykmahone
Employees Worked With
Brandy Thomas
February 20, 2024
The worst repair experience ever. I brought the car in for repair, described the problem, then they hooked it up to their plug and play diagnostic system. They told me the problem was I brought the car in for repair, described the problem, then they hooked it up to their plug and play diagnostic system. They told me the problem was the throttle body, so I authorized them to repair. It was expected Friday, but come next Wednesday they told me they tried to start the car and the battery light came on (the problem I was experiencing). They wanted to replace the alternator for another $1000. I told them to stop and I will pick it up. I got there, paid and received the old part. I jumped my car (at 11am), tried to drive it home, but was blocked by their service lane being full of parked cars (in between where they parked my car and the road). They didn't bother to clear the way, and my car engine cutoff. I immediately called the tow truck. They immediately started harassing me to get my car out of the way. They then called the police, who pushed me out of the parking lot (the service lane was clear by the time the police arrived). The police told me to have a good day then left. 10 minutes later my tow truck arrived, who hooked me up. Meanwhile, about 4 customers who saw the whole thing walked out, got in their cars and left. I got towed home. More
by Jackobean
Employees Worked With
Aaron Dawson
