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Sheehy Hyundai of Waldorf
Waldorf, MD
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Happy with my Hyundai I was happy with my purchase at Hyunai in Waldorf. I received a very friendly welcome from the receptionist upon entering the dealership. The salesman I was happy with my purchase at Hyunai in Waldorf. I received a very friendly welcome from the receptionist upon entering the dealership. The salesman was very friendly, courteous, knowledgeable and professional. He made my buying experience wonderful!!! More
IT'S A TRAP!!! Just go...anywhere else When buying a used car from this place, they "claim" they will fully detail it for you. What was specifically said to me was "before it leaves the lot When buying a used car from this place, they "claim" they will fully detail it for you. What was specifically said to me was "before it leaves the lot, we will detail it and make it look like one of our new ones". Now I don't expect any used car no matter how new, to not have imperfections. The car I was interested in had these as well. ok cool, that is to be expected. I was told all unsightly scratches would be fixed. Some scratches were fixed really well, while some of the more noticeable ones were not even looked at. Also before I test drove the car, the interior was really dirty and everything needed to be wiped down/vacuumed. Still don't want to know what that sticky stuff I touched was. One would think that a dealership would want to enhance the appearance of any car before attempting to sell it. I had to come pick up the car the next day due it needing to finish going through an inspection. I thought I was coming back to a new and improved car with the interior cleaned and the leftover scratches fixed. NOPE. Looked the same as the night before, perhaps worse now that it was daylight out. Stains on the interior, someone's dirty handprints on the visor, weird dried liquid covering buttons. BUT HEY!! at least the trunk was vacuumed, a thing I will spend little time looking at. The car wasn't even washed. This is rather unacceptable, they apparently couldn't be bothered to spend a couple minutes wiping things down and making it look nice. I mean some simple cleaning is nothing that I cant take care of myself, I was just hoping a business that I am putting a lot of my own money (I even paid cash) into would value and respect me enough as a customer to provide these things for me. Who cares though, after the sale it's not their problem. If this same car with the same features was at CarMax.....I would have happily paid a bit extra and given the sale to them. They really know how to treat a potential customer. The cars at CarMax even had this weird concept to them, THEY WERE CLEAN. Luckily for me I never have to deal with this place ever again. Cons: -The wait times were ridiculous, 30 minute wait for the salesmen to pull the car upfront to test drive. It took about an hour and a half upon arrival before I even saw the car that I told them I was interested in before I got there. At CarMax, 10 minute wait. At Sheehy, you turn into the old knight protecting the Holy Grail in The Last Crusade. You ask a simple question, wait an hour. Ask for the keys to your old car to pull something out, wait an hour. so on and so on... -Used car was dirty. All cars NEW AND USED should be cleaned for the customer before leaving the lot, inside and out! This isn't rocket science.. it's common courtesy. -The lot was a mess, couldn't find a clear line between Used and New cars, also barely enough room to maneuver, it's no wonder many cars are damaged by others when in for a service. -Very little customer parking, my advice...steal a spot when a car is moved for a test drive. Let the dealership worry about where to park. Pros -Excellent pricing, my car was about 18,000, approx. $4000 under competitors. Checked price of the new Elantra loaner car they gave me for the night out of curiosity...also under competitors. -Staff was inviting and friendly (perhaps pushy at times but it is a car dealership). Only feedback here would be to look at customers as people, not as another sale you can add to your dumb district competition. (Congrats on currently being in the lead by the way, yes I saw the hidden board). Treat a customer better than you would family, after all my family members wouldn't readily hand over 18 grand..... Overall, I am happy with my purchase, just disappointed it had to come from here More
Love this place This is my fifth purchase from Sheehy Hyundai. I will definitely go back again. I love the staff. From the sales staff, finance personnel to the ma This is my fifth purchase from Sheehy Hyundai. I will definitely go back again. I love the staff. From the sales staff, finance personnel to the managers, they all work with you and make you feel as if they really want your business. More
accent I had a Great experience very friendly and helpful salesman and staff it was timely and very professional I got the car I wanted for the price I want I had a Great experience very friendly and helpful salesman and staff it was timely and very professional I got the car I wanted for the price I wanted More
Erica D. Review I thoroughly enjoyed my visit to Sheehy Hyundai and was extremely happy with my purchase. My total service time was less than 2 hours and the process I thoroughly enjoyed my visit to Sheehy Hyundai and was extremely happy with my purchase. My total service time was less than 2 hours and the process was as smooth as could be. More
Great Experience Mr. Somerville was a very well mannered gentleman whom was very patient with me and provided an answer for any question or concern I had. I would defi Mr. Somerville was a very well mannered gentleman whom was very patient with me and provided an answer for any question or concern I had. I would definitely do business with Glenn again. More
Survey The dealership was very professional, efficient, and respond to all my questions in a timely manner. Addition to, the service area was clean. All empl The dealership was very professional, efficient, and respond to all my questions in a timely manner. Addition to, the service area was clean. All employees I came in contact with was patient and polite. More
car Glen made my purchase easy and stress free. I told him what I wanted and what I didn't. He listened and guided my into exactly what I was looking for. Glen made my purchase easy and stress free. I told him what I wanted and what I didn't. He listened and guided my into exactly what I was looking for. I was very pleased with the whole experience and would recommend the dealership to anyone looking for a Hyundai. More
Customer Service Gave review earlier in survey. Customer service was outstanding. Salesman was very friendly and polite. He spent a great deal of time with me. My ti Gave review earlier in survey. Customer service was outstanding. Salesman was very friendly and polite. He spent a great deal of time with me. My time was his time. He did not persuade me one way or the other. I felt very comfortable with him. I did not feel as though that all that mattered to him was a sale. He was very interested in what I wanted. I went to a dealership before coming there and the salesman just pointe out a place to start and left. I felt that he didn't want to be bothered. I would highly recommend your dealership to anyone. As I said that I sort of gave my review earlier and I said much more. Thank you very much More
Great Service Going in I knew what vehicle I wanted , but didn't know how easy it would be. Ana Embrey was very knowledgable and polite during the entire process. T Going in I knew what vehicle I wanted , but didn't know how easy it would be. Ana Embrey was very knowledgable and polite during the entire process. Thank you Sheehy! More