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Sheehy GMC

Hagerstown, MD

3.8
23 Reviews

10312 Auto Place

Hagerstown, MD

21740

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Showing 23 reviews

September 29, 2025

I’ve never had any problems with Sheehy since the day of purchase……..other than no owners manual with this truck and I purchased one and Windy made sure I was reimbursed!!!!!!! More

by Danny Williams
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windy, Bill Emma
August 19, 2025

Josh listened to all of my concerns he kept me updated thru the process And he even found a recall airbag And had it installed The detailed team did excellent And my loaner car was ready when I dropped of More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Whipp
Aug 22, 2025 -

Theresa responded

Send

Aug 22, 2025 -

Theresa responded

I could go to any Buick dealer for my service. But I choose to continue to come here Josh and Logan always make sure my vehicle is running properly and safe They are always very Professional and listen to my concerns They make sure when I leave I am satisfied with the service They make sure I have a loaner vehicle when needed

August 11, 2025

Great customer service at the Sheehy Hagerstown service department. I would highly recommend this dealership. More

by Babyblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
July 11, 2025

My wife took her vehicle in for a liftgate issue, they charged her over $200 just to look at it, including "environmental fees" and "document storage".. We will never take our vehicle there for service. More

by bgustafsongm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan True
June 30, 2025

The finance department lies to your face to up sell extended warranty! And they don’t have any reputable techs in there service department ! Took truck in for radio not working and they said it was the More

by constman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service managers !
May 16, 2025

If I could give a zero I would on all services sales to service horrible More

by Allen.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All except for Josh
May 09, 2025

Best place in town! Extremely well managed, efficient, and professional. Also, so encouraged to see females in leadership with your company! More

by mariahcdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma & Joshua
April 14, 2025

Always great service and knowledgeable staff. Best customer service ever at any dealership I have ever dealt with. In short, they are simply the best. More

by Terrain19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names.
Apr 29, 2025 -

Sheehy GMC responded

Thank you for your 5-Star review we greatly appreciate it.

April 09, 2025

I’ve been using Sheehy’s Service Department for 5 years. The staff have been so friendly and trustworthy! I always have a great experience when I take my car here! More

by Lakelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names but had a great experience with everyone I’ve talked to!
Apr 29, 2025 -

Sheehy GMC responded

Thank you for the feedback Lakelyn!

March 26, 2025

Very attentive to the customer, continues up dates on what was going on. Friendly and professional. I will definitely recommend to friends and family and will return More

by Jason.henry.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroun
Apr 29, 2025 -

Sheehy GMC responded

Thank you for your feedback. We are delighted you enjoyed your service experience.

Apr 29, 2025 -

Sheehy GMC responded

Thank you for your feedback!

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