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Sheehy Ford of Richmond

Richmond, VA

4.4
1,561 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,561 reviews

December 05, 2023

Awesome service, and a great place to work while waiting. I have been taking my Fusion there for years, and have never been disappointed. More

by timdietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 05, 2023 -

Sheehy Ford of Richmond responded

Timdietrich, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 02, 2023

I live this dealership they always manage to get me taken care of even when they are super busy ! More

by kcmuir1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki George, David Elsey
Dec 02, 2023 -

Sheehy Ford of Richmond responded

kcmuir1, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2023

Great company alway satisfied with the work always. Call and and let know what is going on More

by Patmchugh2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas service great service
Nov 28, 2023 -

Sheehy Ford of Richmond responded

Patmchugh2930, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2023

The dealership is okay i will use them again and recommend them to others that I know More

by ebigelow85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2023 -

Sheehy Ford of Richmond responded

ebigelow85, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 17, 2023

Still trying to figure out how replacing a rear left light assembly can cost $2,000. More

by mrharrio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
October 02, 2023

Everything went smoothly. No issues as usual. I've been going to them for years. Highly recommend. More

by pwoodro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Oct 02, 2023 -

Sheehy Ford of Richmond responded

pwoodro, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 25, 2023

I had a powersteering hose replaced. 1402 miles later I lost my powersteering. I discovered that the new hose was against the exhaust pipe and had burned through. I am very lucky my car More

by jcollins6@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Jenkins
September 22, 2023

Great experience with sales and service department is very efficient and friendly. I was away for few years but came back to Sheehy. More

by jjmoores13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
Sep 24, 2023 -

Sheehy Ford of Richmond responded

jjmoores13, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2023

Worst car buying experience I ever had. I think their mission statement must be lie. Lie a lot, get Them use to it. More

by dparrett59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradford Blake
September 14, 2023

Their service advisors are great. We are always pleased by the quality of their mechanics work More

by Ron A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hickey
Sep 15, 2023 -

Sheehy Ford of Richmond responded

Ron, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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