Sheehy Ford of Richmond

Excellent customer service William Goin treated with the utmost respect and helped me get into a new car with no money down. He really cares for his customers and treats them li William Goin treated with the utmost respect and helped me get into a new car with no money down. He really cares for his customers and treats them like they are family. I will always purchase my vehicles at Sheehy. More

birthday girl I went into this dealership just a few days before my 20th birthday. I knew what vehicle i wanted and Mike was the first one to help me. instead of tr I went into this dealership just a few days before my 20th birthday. I knew what vehicle i wanted and Mike was the first one to help me. instead of trying to up-sale me and take advantage of me being a young first time car buyer he made sure he found the car for me & had a driver go pick it up. him and vinnie were great and gave me the BEST experience for buying my first car!!!! More

Rex Dix was amazing Rex at Sheehy Ford was wonderful. From the moment we walked in until we drove away with our new Ford F-350. Highly recommend, 5 stars! Rex at Sheehy Ford was wonderful. From the moment we walked in until we drove away with our new Ford F-350. Highly recommend, 5 stars! More

Service Department - Susan Have dealt with Susan at Sheehy Ford service department for quite some time. Always friendly, knowledgable, and engaging. Susan is a true Service Prof Have dealt with Susan at Sheehy Ford service department for quite some time. Always friendly, knowledgable, and engaging. Susan is a true Service Professional and I trust her with my vehicle. Susan makes it worth my time and money. I give Sheehy maximum stars for their business integrity. Great people! More

Ford Ranger Purchase My wife and I purchased a new Ford Ranger last week. We received a truly great deal and are very pleased with our purchase. Eric Halpin was our salesp My wife and I purchased a new Ford Ranger last week. We received a truly great deal and are very pleased with our purchase. Eric Halpin was our salesperson and he was great to work with! In fact, everyone at Sheehy was courteous and professional. Kevin, Jordon, Wes and Eric are true professionals and each helped to make our Sheehy experience a joy. More

Helpful I was looking at options on an Explorer or Expedition. Eric Thomas helped me first online and then we talked in more detail. He was really helpful wit I was looking at options on an Explorer or Expedition. Eric Thomas helped me first online and then we talked in more detail. He was really helpful with me in research of an Explorer and answering all the questions I had. I'm really happy with his service and will definitely recommend him to friends. More

Great Service Sales was fantastic! Would highly recommend Eric Halprin. Very easy to work with they will also try to help as much as possible so you can get the c Sales was fantastic! Would highly recommend Eric Halprin. Very easy to work with they will also try to help as much as possible so you can get the car you want. More

Great experience Jason was a great salesman. Didn’t rush me into buying, let me take my time and helped me make the right decision. Can’t wait to drive my new car. Jason was a great salesman. Didn’t rush me into buying, let me take my time and helped me make the right decision. Can’t wait to drive my new car. More

Extremely dissatisfied customer ***UPDATE*** After a very nice experience purchasing my car, I have to to update my review based the exceptionally poor service I have received follo ***UPDATE*** After a very nice experience purchasing my car, I have to to update my review based the exceptionally poor service I have received following my purchase. When I made the purchase, at the encouragement of the business manager, I added the optional Key Care service. I was told (and also had in writing) I could cancel the service with no penalty within 30 days and receive a full refund. Within 2 weeks I cancelled the service. I spoke with business manager Wes Taylor and provided him the necessary forms to cancel the service. I was told it could take up to 60 days to process. This was on February 2, 2019. It is now almost June and to date I have still not received a refund. After 60 days I tried to contact Wes Taylor via email, and also the salesman Rex Dix to find out the status. Neither responded. I eventually spoke to another business manager, Patrick, on April 5 and was asked to provide more documentation. I provided the documentation and was told I should receive the refund in about 30 days. To date I have not received the refund, and no response to text messages I have sent to Patrick. I am extremely dissatisfied with the follow up interactions I have had with this dealership and I will be pursuing further actions to have my money refunded. Rex and the crew at Sheehy took great care of me. The buying experience was excellent, and Rex delivered on everything he promised. Sheehy is a good drive away from where I live, but I will definitely consider taking that ride again the next I'm in the market for a vehicle. Thank you for the 5 star service! More

Great experience! William Goin made this vehicle purchase super easy and stress-free! Spending time looking for a vehicle that had the features I was looking for, and William Goin made this vehicle purchase super easy and stress-free! Spending time looking for a vehicle that had the features I was looking for, and getting it on the lot to test drive, really going the extra mile for his customer. I went to a few other dealerships before making this purchase, and I ended up choosing this particular vehicle so I could deal with William because of his excellent customer service. I won't go anywhere else. More