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Sheehy Ford of Richmond

Richmond, VA

4.4
1,561 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,561 reviews

July 30, 2024

One of the worst management teams I have dealt with. They are completely unresponsive and don't stick to the promises they make. The transaction started off great but soon after they got paid...they jus More

by Topgun186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino, Joel Wright
July 20, 2024

Service writer Stephen Whitman sees to it that my car is serviced outstandingly with all my issues fixed 100%. Outstanding work!!! More

by bill.schwartz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Whitman- Service Writer
Jul 20, 2024 -

bill.schwartz13 responded

His team does excellent work. Don’t know their names but all are commended for outstanding work

Jul 28, 2024 -

Sheehy Ford of Richmond responded

Bill, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2024

Woddy did a great job answering all our questions and helping us get the right car for our family. More

by hunt.nicki
Recommend Dealer
Yes
Employees Worked With
Woody Green
Jul 18, 2024 -

Sheehy Ford of Richmond responded

hunt.nicki, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2024

Josh, my salesman was excellent. Great personality, knowledgeable and easy to deal with. Everyone was good to deal with. More

by jdhalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hinton , Niki George
Jul 08, 2024 -

Sheehy Ford of Richmond responded

jdhalljr, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2024

Adviser was very thorough and helpful, the total cost was less than expected. Will return to dealer when more work is needed. More

by Ruth Cottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 08, 2024 -

Sheehy Ford of Richmond responded

Ruth, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2024

Service rep was attentive to my repair issues and good to his word. When service wasn’t completed due to the need to order parts, he let me take my vehicle home and bring it back later the next day. More

by No Screen Name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hickey
May 22, 2024 -

Sheehy Ford of Richmond responded

Thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2024

Ann was great! And we thought the whole buying experience went smoothly. They had a great selection of trucks on the lot. More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Benson
May 01, 2024 -

Sheehy Ford of Richmond responded

Jon, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 18, 2024

Excellent service. Stephen is always professional and responsive. Highly recommended and would buy my next car from Sheehy. More

by s_taziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 20, 2024 -

Sheehy Ford of Richmond responded

s_taziz, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 07, 2024

William Goin and Jim Systermann teamed up and got things done, Easy as always..Thankyou! More

by Muse18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Goin, Lance Systerman
Apr 08, 2024 -

Sheehy Ford of Richmond responded

shonmuse50@comcast.net, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2024

Recently traded my 2021 150 Transit. Couldn't have been happier with the trade. I have been a customer of this dealership for over 30 years and will continue to purchase vehicles and hav More

by kropc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Fooks, William Goin, Candace Sanderford
Mar 27, 2024 -

Sheehy Ford of Richmond responded

kropc, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!