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Sheehy Ford of Richmond

Richmond, VA

Overview
Reviews
Vehicles
4.5
1,565 Reviews
Call Dealership (804) 794-0500
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10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,565 reviews

September 24, 2024

Easy to get appointment. All work completed on time. Steven kept me informed on job. More

by sjchubb
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Sep 28, 2024 -

Sheehy Ford of Richmond responded

sjchubb, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick. More

by dbahen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - service department
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Sep 03, 2024 -

Sheehy Ford of Richmond responded

dbahen, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2024

Very Happy with my service today. My vehicle was on the end of a long line but taken in first due to my 7:30 am appointment. My vehicle was completed and I was on my way 2 hours later More

by bubbayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Lathrop
Report | Print
Sep 03, 2024 -

Sheehy Ford of Richmond responded

Bubbayank, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2024

Nicholas did a good job during my time there waiting for my vehichle. Could have informed me the exact time frame of the job. Once the job was completed, customer service was great. More

by Dummy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Aug 24, 2024 -

Sheehy Ford of Richmond responded

Dummy, thank you for your feedback, we are happy to hear you were satisfied with the customer service. Have a great day!

July 30, 2024

One of the worst management teams I have dealt with. They are completely unresponsive and don't stick to the promises they make. The transaction started off great but soon after they got paid...they jus More

by Topgun186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino, Joel Wright
Report | Print
July 20, 2024

Service writer Stephen Whitman sees to it that my car is serviced outstandingly with all my issues fixed 100%. Outstanding work!!! More

by bill.schwartz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Whitman- Service Writer
Report | Print
Jul 20, 2024 -

bill.schwartz13 responded

His team does excellent work. Don’t know their names but all are commended for outstanding work

Jul 28, 2024 -

Sheehy Ford of Richmond responded

Bill, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2024

Woddy did a great job answering all our questions and helping us get the right car for our family. More

by hunt.nicki
Recommend Dealer
Yes
Employees Worked With
Woody Green
Report | Print
Jul 18, 2024 -

Sheehy Ford of Richmond responded

hunt.nicki, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2024

Josh, my salesman was excellent. Great personality, knowledgeable and easy to deal with. Everyone was good to deal with. More

by jdhalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hinton , Niki George
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Jul 08, 2024 -

Sheehy Ford of Richmond responded

jdhalljr, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2024

Adviser was very thorough and helpful, the total cost was less than expected. Will return to dealer when more work is needed. More

by Ruth Cottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Jul 08, 2024 -

Sheehy Ford of Richmond responded

Ruth, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2024

Service rep was attentive to my repair issues and good to his word. When service wasn’t completed due to the need to order parts, he let me take my vehicle home and bring it back later the next day. More

by No Screen Name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hickey
Report | Print
May 22, 2024 -

Sheehy Ford of Richmond responded

Thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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