Sheehy Ford of Richmond

When I first arrived to the dealership I had no idea what type of car I wanted or even where to start. Since this is my first car the whole experience seemed daunting especially since I often hear stories of type of car I wanted or even where to start. Since this is my first car the whole experience seemed daunting especially since I often hear stories of women getting taken advantaged of at dealerships. When Craig showed up things got extremely easier. His performance exuded the perfect balance for a salesman. I never felt any type of pressure about purchasing any vehicle. Everyone was pleasant and willing to work with my family and I every way possible. Craig provided me with enough information to make my own decisions and I walked out an extremely happy customer! Thanks Sheehy! More

I was very specific of the type and model car I wanted to purchase. I was looking for a used 2010 Ford Fusion SEL in Metallic Blue. I located two of this model thru AutoTrader.com at two of the Sheehy fami purchase. I was looking for a used 2010 Ford Fusion SEL in Metallic Blue. I located two of this model thru AutoTrader.com at two of the Sheehy family of dealerships. I contacted Nathan Bonds at Sheehy's Richmond VA dealership about one of the cars. Because his dealership was several hours away, Nathan worked with me to evaluate the car without my setting foot inside the dealership. When Nathan discovered the car he and I were discussing had already been sold to another customer, he located and retrieved the other car I had mentioned from the other dealership, personally went over the car thoroughly, and contacted me promptly. His recommendations prompted me place a deposit on the car without ever even seeing the car in person. In the meantime, I was contacted by Niki George, business manager @ Sheehy Richmond, who took my information by email and phone. She arranged an excellent financing deal thru her resources. When my wife and I walked into the dealership yesterday (Sat), we were promptly greeted and escorted to meet with Nathan. Nathan showed us the car, taking the time to review its various features. Without asking, he even pointed out the flaws he found with the car during his initial inspection. His final opinion was this car was a better car than the one I lost. My wife and I both believed he was giving us his honest opinion of the car. I found no issues during the test drive and I told Nathan I wanted to purchase the car. After completing the necessary paperwork with Niki, we left very pleased with our purchase. I would recommend both Nathan and Niki to anyone thinking of purchasing a car. Thank you both for making it a pleasant experience. Considering the ordeal we went thru to reach the dealership that morning, it is amazing that we even got there. After bad stormy weather and traffic on I-95 turned what should have been a 3 to 3-1/2 hour drive into a 5+ hour marathon, we almost turned back. Both of them made the trip worthwhile. Thank you again More

My husband and I went in on a Friday evening to test drive some used cars we saw online. Sean met us at the door around 7:45 and took us out in a 2010 Ford Fusion, and even went out for a drive in a ne drive some used cars we saw online. Sean met us at the door around 7:45 and took us out in a 2010 Ford Fusion, and even went out for a drive in a new one to compare. The 2010 was great and everything we really wanted, so Sean suggested we drive it home for the evening. He was so helpful and great to work with - easy-going yet willing to help and do whatever we needed to be happy with the car. He even turned around to go back to the dealership after hours on Friday to help us look for a CD we thought we'd left in another car (which, as it turns out, we didn't). We drove back on Saturday to make the final deal and Sean and the finance manager helped out so much to make the final deal. Their prices were a few thousand less than comparable cars at CarMax and we really felt like we got a great deal on the car. I'd definitely recommend Sheehy Ford - Richmond to anyone looking to buy a new or used Ford vehicle! More

Was looking for a used car, quickly, after my 244,000-mile Taurus finally gave up. Read the new Consumer Reports auto issue, then went first to Car Max, which had a few possibilities but nothing 244,000-mile Taurus finally gave up. Read the new Consumer Reports auto issue, then went first to Car Max, which had a few possibilities but nothing perfect. Went to Sheehy in Richmond and found a 6-cylinder 2006 Fusion SE (a car highly rated by CR) with 61,000 miles. The price was $1,000 less than Car Max wanted for a 2008 4-cylinder with the same mileage -- and Sheehy was willing to negotiate more off it. Ended up getting it for $10,500 or $11,344 when all the extra stuff was added in. Salesman Mike Carson was great to work with. The dealership had the Carfax showing the car not only had no issues but that all the maintenance had been performed. There was one minor glitch: The car originally came with just one key. I complained and it took a few days, but Mike and Sheehy got me a second key for free. More

Craig Miller assisted me in purchasing my Ford Fusion. He was very knowledgable about the car and detailed in explaining our options. He provided excellent customer service and made me feel welcomed and comf was very knowledgable about the car and detailed in explaining our options. He provided excellent customer service and made me feel welcomed and comfortable at the dealership. My overall experience was great, and I would recommend his services to others. Sincerely, Dorian Evans More

Matthew Southworth was very friendly and knowledgable. New his product well. He listened to exactly what options I wanted on the car and took me straight to the Ford Escape. He went out of his way to fi New his product well. He listened to exactly what options I wanted on the car and took me straight to the Ford Escape. He went out of his way to find me one with the options I wanted. Thourougly explained all the features of the car. I rate him A+. More

Josh Shepard made my used vehicle buying experience so smooth and painless. I was still reeling from the accident that required my purchase and Josh was exceptionally considerate and kind -- searching ca smooth and painless. I was still reeling from the accident that required my purchase and Josh was exceptionally considerate and kind -- searching carefully for a new car that would fit my specifications. He went out of his way to treat me like family and I just knew that whatever vehicle he found and whatever price he offered would be the best. He singlehandedly overturned my previous opinion of dealerships. Sheehy, you're lucky to have him! More

I had a great experience at Sheehy Ford. Craig was very friendly, knowledgable and understanding of his customers needs. He wasnt pushy and that was a huge push in order for me to make the right decision. friendly, knowledgable and understanding of his customers needs. He wasnt pushy and that was a huge push in order for me to make the right decision. The only issue we had was that information that was discussed with Mr. Miller who was very understanding, when told to the business office didnt turn out that way. The frustration level hightened once we noticed that there was something wrong with the car and that same office was very quick to dismiss the issue but, still took a look at it once he noticed that the deal would not be complete unless this was checked. My monthly payment was $100 higher than what was asked. More

I started my search for a new vehicle online. I went to Sheehy's website and began looking at the used vehicles available. After looking online, I wanted to test drive the ford focus and ford fusion to co Sheehy's website and began looking at the used vehicles available. After looking online, I wanted to test drive the ford focus and ford fusion to compare the two. Josh Shepard explained every feature of the two cars that I test drove and helped me to compare the features of each car so I could make an informed decision. He was also very conscious of getting me the best deal possible. He told me about all the rebates available on the new 2011 ford focus and helped me to see what I would be getting for the price of the used 2010 ford fusion SEL. Unfortunately, I didn't feel either car was exactly what I was looking for and Josh continued to stay patient and said he could check other Sheehy locations for me. I explained to him that I wanted the 2010 ford focus but it had too many features for me and was a little too expensive. The same day he called me and said he had found a used 2010 ford focus SE at the ashland location. I was extrememly excited. The next day I test drove and bought my focus. I was truely impressed with how patient Josh was through the whole process. He answered all of my questions, got me a great deal on my focus, and never tried to pressure me into buying a car that was not suitable for me. Thank you. More

My experience with SHEEHY FORD is of a story book visit from beginning to end. Mike's customer service was impeccable as well as that of the entire staff. As we walked the grounds with him, looking for a v from beginning to end. Mike's customer service was impeccable as well as that of the entire staff. As we walked the grounds with him, looking for a vehicle we liked, everything was beautiful. Mike was very attentive and extremely knowledgeable and honest and he cared not only about the sale, but about follow-up. He was energetic and did not seem to get frustrated at the many negotiations we requested that lasted over four days. And, most important, my wife is very happy...ha ha ha. A great experience with pricing, value, features, and the final deal gave us lots of options with no pressure, just good information. To add something else, we were confirmed Toyota customers, but we switched happily to Ford based on the company performance, great value vehicles, and Sheehy as a dealer. If you are reading this web site for reviews on this dealership, I recommend to search no further. Buy here! Rich and Les Williams More