Sheehy Ford of Richmond

William Goin was pleasant and informative in working with my son and me to purchase a new Ford Focus. The dealership was also helpful in expediting the paperwork on a busy day. my son and me to purchase a new Ford Focus. The dealership was also helpful in expediting the paperwork on a busy day. More

My first visit as a VIP Customer in the Service Dept. I had an 8AM appointment and was on time. Greeting was fine, had been told I would be there about an hour. Was scheduled for an oil change, tire rotat had an 8AM appointment and was on time. Greeting was fine, had been told I would be there about an hour. Was scheduled for an oil change, tire rotation and wash. It took 2 1/2 hours for this. When I asked at 10A about the car, I was told it was being washed....30 minutes later they asked if I wanted it washed? Not sure why they didn't know where it was nor why it would take 30 minutes to wash the outside. They sure didn't vacuum anything or clean the windows on the inside... I sure hope the second visit is better. More

Josh did an awesome job from start to finish, kept me well informed at all times with full disclosure on pricing, knew all of the product features inside and out and took the time to explain them to me, well informed at all times with full disclosure on pricing, knew all of the product features inside and out and took the time to explain them to me, and never tried to sell me something I did not want. He is the best car salesman I have ever worked with, by far, and I have dealt with quite a few in my 55 years. The "old school" car sales techniques are a big turnoff to me. Josh, on the other hand, was the consummate professional at all times. I will go our of my way to recommend anyone I know who is in the market for a vehicle to contact Josh at your dealership. Brandon Colver More

I was actively pursuing three brands of new SUVs thru email competitive bidding. To make it even more complicated, my wife and I were weighing the differences between leasing and buying. Matt had rep email competitive bidding. To make it even more complicated, my wife and I were weighing the differences between leasing and buying. Matt had replied to our email solicitation and was very helpful by completing a spreadsheet which I created to compare price options. He was very straightforward and made the process easy - took the gamesmanship out of getting a great price. My wife and I quickly narrowed our search down to the Ford Escape - now it was a decision to buy or lease. We looked at the numbers and decided to buy. We chose a base Edge. It had practically everything our "loaded" 2000 Chrysler 300M had on it. It felt solid, was quiet and had plenty of pep. The purchase process went easy and never once did we feel pressured. More

We would recommend Sheehy because of the satisfaction we have with our new Taurus. Especially because of being so fortunate to work with Peter Karys. He was attentive to our needs, extremely helpful in an have with our new Taurus. Especially because of being so fortunate to work with Peter Karys. He was attentive to our needs, extremely helpful in answering questions, and pleasantly handled the entire process. We felt the service he provided was exceptional. We hope the dealership is blessed enough to keep Peter - at least until we return in three years to purchase another car. We will be honored to recommend Peter to anyone contemplating the purchase of a car. Honestly, we can't say enough good things to describe the pleasure we had in working with Peter to get our new Taurus. We also found it easy to work with Jordan and Seaneen (sp?). More

The entire experience was very pleasurable. Josh Shepard was excellent during the process. I also wanted to mention the Business Manager I worked with, but her name slips me at this time. I would definetly was excellent during the process. I also wanted to mention the Business Manager I worked with, but her name slips me at this time. I would definetly recommend the dealership to everyone. Thanks, Ron Hatcher More

This is our 4 th new car from Sheehy Ford and YES we will be back. The sales and service trams really do work hard to make everything just right for us. The whole buying experience just keeps getting easie be back. The sales and service trams really do work hard to make everything just right for us. The whole buying experience just keeps getting easier and better. Thanks Sheehy and Ford you really are doing a good job. More

When we stopped by Sheehy, we had a vehicle in mind, as well as a price. Nathan helped us find the perfect vehicle. He then set to work with us on the price. We left the same day with the vehicle and fe well as a price. Nathan helped us find the perfect vehicle. He then set to work with us on the price. We left the same day with the vehicle and felt we were treated fairly on the price. He was both courteous and professional. This is the second vehicle we have purchased from him this year and look forward to working with him again in the future. We will also be sharing his name and number with anyone we know looking for a vehicle. More

You guys were great! Thank you!!!! If it hadn't been for Ryan..I wouldn't have made the purchase. Your customer skills are excellent, kuddos!! Ryan..I wouldn't have made the purchase. Your customer skills are excellent, kuddos!! More

This is my second new car purchase from Sheehy Ford in Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the invoice price for the car that I was willing to pay. This is how I like doing business. Wish it was this way all the time. 2. There was no back and forth between the sales person and the manager. One trip and the deal was done. 3. Sales person let me lead the way through the deal, from picking the car to signing the deal. He was helpful, not pushy. 4. No high pressure tactics on the "extras" like, surface treatments, extended warranties, etc. Dealer reps explained what was offered, and if I said, no thanks, then discussion was over. 5. Entire visit from picking car to signing deal only took about 4 hours. That included a test drive. Longest wait was for them to wash car and get it ready for us to drive off the lot. More