
Sheehy Ford of Richmond
Richmond, VA
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When I had came to this dealership I had already had in mind what I wanted. Aaron did his best to provide me with exactly what I wanted. They provided me with the best deal and options. I couldn't be ha mind what I wanted. Aaron did his best to provide me with exactly what I wanted. They provided me with the best deal and options. I couldn't be happier with everything they had done for me. More
First time experience was horrible. The wash job was very spotted.Grease prints in the head liner.Property was stolen from the inside the center console. very spotted.Grease prints in the head liner.Property was stolen from the inside the center console. More
Our salesman was very pleasant and helped us get the best deal possible on a beautiful vehicle. The whole process was made smooth and simple. Would ask for him again at next purchase! deal possible on a beautiful vehicle. The whole process was made smooth and simple. Would ask for him again at next purchase! More
Low key, no pressure sales approach. Mr. Karys answered questions and arranged demo of each car we asked about. We took test drives in both vehicles we had interest in. He arranged for an out of town veh questions and arranged demo of each car we asked about. We took test drives in both vehicles we had interest in. He arranged for an out of town vehicle to be brought in so we could perform a first hand assessment of the two top choices we made. Based on information and test drive we made purchase on our third visit. Only slight delay seeing the business manager because several sales happening that afternoon. Smooth handling of transaction, first time car sale was completed with car ready to drive off the lot (turnkey with tags) so quickly in my 40 years of buying cars. More
Matt Love did an oustanding job listening to our needs and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful experince and I will be passing on his name to others. More
I have emailed the corporate office twice to complain about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about t about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about the sale and customer complaints don't matter. When I went to the ashland dealership they said they would lower the price of the vehicle ,when I asked about pre owned price from the springfield dealership they said that there cars are aggressively priced so no discount is available. So buyer beware Costco pre owned program at sheehy ford is non existent. More
I gave Sheehy Ford all 5's because their services were wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothin wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothing but wonderful to me. He treated me with respect and were very friendly. I will continue to support Sheehy Ford and I recommend them to everyone. More
Excellent buying experience, purchased two new 2012 Ford Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with five other dealers. Check with other dealers first, then you will know they have the best pricing. More
I was looking for the very rare 2013 Mustang Boss 302 Laguna Seca in school bus yellow as a gift to my husband. Not only are these cars difficult to find, but if you manage to find a dealership that has Laguna Seca in school bus yellow as a gift to my husband. Not only are these cars difficult to find, but if you manage to find a dealership that has one, odds are they won't let it go for less than $10,000 ABOVE sticker price if at all. After dealing with 6 other Ford Dealerships trying to locate one, I called Matt Love at Sheehy Ford who happened to have one in their inventory. Not only was Matt willing to sell it to me, but he and Jordan Fooks worked with me to get the MOST incredible price on it EVER! There was no way I could afford $10k above sticker, but Matt negotiated a price that was well within my budget. I cannot express enough how professional, courteous, and just all around fabulous it was working with Matt!! He made sure I could reach him 24/7 and all of my emails were responded to in lightning speed. Matt went FAR above and beyond my expectations by not only getting me an incredible deal, but he also set up transportation from the airport for my husband to get to the dealship! I live in Michigan so it was a much more complicated transaction. Nathan Bonds made sure all the documents were in order and double checked to insure a smooth transaction between the 2 states. It was so fast that my husband was able to sign a few documents and got the keys to his new car in time to drive the nearly 10 hours home at a reasonable time! All dealers say that if you have problems to contact them, but Sheehy honestly means it. I realized very quickly that the Trackey software was an additional cost I wasn't expecting and was very disappointed. I planned to write to Ford about it, but Matt stepped up and got the software for me! I wish there were more than 5 stars for this dealership as they definitely deserve a higher rating. I wish I lived closer as I would ONLY do business with them if I could. My husband is the happiest man in the world in his Laguna Seca and I owe it all to Matt Love! Perfect name as he does make you 'feel the love' LOL! More
Aaron was very helpful and listened very well. Helped me get what I was looking for and even got it transferred from up north. I apreciate his work and efforts and will be back there very soon for a trade get what I was looking for and even got it transferred from up north. I apreciate his work and efforts and will be back there very soon for a trade in. Thank you! More