
Sheehy Ford of Richmond
Richmond, VA
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Josh did an excellent job helping me find the right truck. He was patient and extremely professional.Jordan went the extra mile to put the deal together. I drove two hours to get to the Sheehy dealersh truck. He was patient and extremely professional.Jordan went the extra mile to put the deal together. I drove two hours to get to the Sheehy dealership and it was well worth the trip. I love my new F-150 It is the nicest truck i have ever owned More
Both Matt Miller and Randall Plummer were very professional and friendly. From the time I visited the lot, I was very impressed with the mannerism from them both. I didn't have to wait long and professional and friendly. From the time I visited the lot, I was very impressed with the mannerism from them both. I didn't have to wait long and am very pleased with the purchase. More
This is a bad place to buy a vehicle. here is what happened to me. This man Corey - a sales manager, would not work with me whatsoever and stated that they were just like CarMax, and would not explain happened to me. This man Corey - a sales manager, would not work with me whatsoever and stated that they were just like CarMax, and would not explain or talk about deals or negotiate anything (price, trade in value, financing. I tried to explain that this was only typical of CarMax, and I thought I was at Sheehy Ford. Upon several exchanges, this Corey - Sheehy Ford Sales Manager called me "snide" and then would not allow me to finish questions and statements I had. This experience was awful and I will never go here for any cars, nor recommend to friends, family, coworkers, etc etc... I suggest this place be avoided, unless you, as a customer, like to be treated like garbage. In case anyone from this business even cares about what happened, I was approved by a better car dealership for $24,000.00 credit, bought a very nice car, so good job at losing a significant sale due to poor manners, service, and insulting customers as was explained above. More
Had been thinking of a new truck for a while and looking at inventory on lot occassionally. Had not been looking at prices until I finally decided to buy a new truck. Was very pleased with Sheehy Ford and h at inventory on lot occassionally. Had not been looking at prices until I finally decided to buy a new truck. Was very pleased with Sheehy Ford and how the transaction was handled and have a very good good feeling about the final deal and what I was able to purchase More
Josh Shepard was fantastic. I worked with dealerships in DC [(Koons in Falls Church and Baltimore etc), Ted Britt, Oursman, DARCARS), Richmond (Richmond Ford), Staunton, and Hampton Roads (Hall, Bowditch, B DC [(Koons in Falls Church and Baltimore etc), Ted Britt, Oursman, DARCARS), Richmond (Richmond Ford), Staunton, and Hampton Roads (Hall, Bowditch, Beach Ford, and Wynne) and Josh was more responsive, knowledgeable, and provided better customer service than any of your competitors. He is obviously a very capable employee and should be challenged with greater responsibilities within the company. More
My spouse and I walked around the lot for about 20 minutes and not one salesman approached us. We loved that we were able to look at the available vehicles and discuss them with no pressure from a "sh minutes and not one salesman approached us. We loved that we were able to look at the available vehicles and discuss them with no pressure from a "shark" hunting us down! We had been looking at new vehicles for about 2 months, but still had not decided if we wanted a crossover, SUV or truck so this was perfect for us. We spent about 5 days working with our salesman William as we researched even further the specific truck we wanted and William took the time to discuss the differences in the numerous F-150 models, as we had never owned a Ford truck. William emailed us when a truck that seemed to match what we were looking for was received into inventory. We were able to take the truck home for that night and really get the feel of driving it on the roads we actually drive daily; much better than a few miles up the road! First Ford, first experience with Sheehy and overall, a great experience. We will definitely recommend to others! More
Rex made all the difference in the decision to purchase a new Explorer from Sheehy Ford. Our interest in a very specific vehicle configuration and price was not a deterrent to him - he was able to work with new Explorer from Sheehy Ford. Our interest in a very specific vehicle configuration and price was not a deterrent to him - he was able to work with us through both phone and email - one of the better vehicle purchase negotiations I have had with any dealer. More
I was warned not to buy from here, but we did it anyways. Other than the high price on used vehicle and all the nonsense fees overall experience and financing available was good. I hope to continue to get go Other than the high price on used vehicle and all the nonsense fees overall experience and financing available was good. I hope to continue to get good to great experience for the next 5 years being VIP and extra service plans. Thank you for all your help , so far I am happy With service More
I REALLY love the fact you can go on line, do your research, look at cars, new and used and make an informed decision on exactly what you want and need. I did that with Sheehy Ford! When I contacted research, look at cars, new and used and make an informed decision on exactly what you want and need. I did that with Sheehy Ford! When I contacted Sheehy on the cars that I selected, I got an email from Jared, and when I got to the dealership, the car was there, I got to see it, drive it and then bring it home for the night. I love that!!!! And when it came time to buy it, Nathan had all the paperwork ready for me. It was really a great experience from start to finish. I would recommend this dealership, and these two guys for sure... Thank you all for all your help. Jane Warrick More
We purchased our first new car from Josh Shepard in May 2011 and was extremely impressed with our service. Our car was hit head on and totaled in October 2011. We came back to Josh and he found us the e 2011 and was extremely impressed with our service. Our car was hit head on and totaled in October 2011. We came back to Josh and he found us the exact same vehicle and arranged getting it for us and went above and beyond to help us. We just purchased our third vehicle from Josh and Matt. They worked together and did a great job to make everything quick and easy! We are more that satisfied with Sheehy Ford because of the experience that Josh Shepard and Matt Love have given us! More