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Sheehy Ford of Richmond

Richmond, VA

4.4
1,562 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,562 reviews

August 17, 2012

Was very satisfied with the quality of the customer service and pricing I received from Josh Shepard. I searched other dealerships and they didn't even come close to the price I received. Josh even a More

by sweetvabreeze1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

Sheehy Ford of Richmond responded

Hello and thank you for this wonderful review! We are very happy that Matt and Josh were there to take care of you and provide you with such great service! Congratulations on your new car and be sure to like us on Facebook and follow us on Twitter to catch all the latest deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 14, 2012

We got a great deal on our Ford Focus 2012! Mike was professional and fought hard for our business. I would recommend this dealership to anyone. More

by art2know
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carson
Aug 14, 2012 -

Sheehy Ford of Richmond responded

Hello there and thank you for the positive feedback! We're very happy to hear that Mike was able to provide you with such exceptional customer service. That is what we strive for and we're very happy that this was achieved with you! Thank you again and we look forward to servicing you again in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 12, 2012

I came to the dealership just looking, I told Peter what I came to the dealership just looking, I told Peter what my situation and price range was and he showed me just what fit my needs, I was also surpris More

by Kenneth Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, finance dept. , Peter Karys
Aug 13, 2012 -

Sheehy Ford of Richmond responded

Hi Kenneth and thank you for this fantastic review! We're very excited to hear that our team was able to take care of you and meet your needs accordingly. We truly appreciate your customer loyalty and congratulations on your new car! Thank you again and we look forward to seeing you again in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 09, 2012

Matt responded promptly by e-mail and phone to my e-mail inquiry regarding the purchase of a new 2012 Mustang. He was courteous and helpful with the information he provided. When my husband and I arrived More

by lindabf2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2012 -

Sheehy Ford of Richmond responded

Hi Linda and thank you for this wonderful review! We are very happy to hear our team was so helpful with your car buying experience. Matt and Corey are very knowledgeable and we appreciate all that they do for us, and are thrilled for what they have done for you! Enjoy your new car and we look forward to servicing you again in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 06, 2012

I was extremely pleased with the courteous service I received by all at Sheehy Ford - including the fiancial staff. Mr. Waller was great at explaining the new in car systems (SYNC)and how to use all it More

by Paula Kimmich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Waller and Corey Record
Aug 07, 2012 -

Sheehy Ford of Richmond responded

Hi Paul and thank you for the great review! We believe every car buying experience should be a pleasant one and we are very happy to hear that our team was able to deliver. Enjoy your new car and we look forward to the opportunity to service you again! Make sure to like us on Facebook and follow us on Twitter to get all the latest specials. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 04, 2012

Sheehy has an excellent reputation in the greater Richmond area. Friends have bought cars at Sheehy and were more than pleased with the overall experience. We bought our 2005 silver Sable at Sheehy More

by walter7198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds, Aaron Parsons
Aug 06, 2012 -

Sheehy Ford of Richmond responded

Hi Walter and thank you for this wonderful review! We never want to short our customers on exceptional service and we are thrilled that you were provided with the kind of service you deserve! We appreciate your loyalty and we thank very much. Enjoy your new car and we look forward to the opportunity to work with you again in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 03, 2012

This happens to be my second time coming to Sheehy, and This happens to be my second time coming to Sheehy, and each time seems to get better.I would like to say my experience with Matt Miller was wond More

by geminichild27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT MILLER
Aug 03, 2012 -

Sheehy Ford of Richmond responded

Thank you for the positive feedback! We work hard to get our customers in the car they want and we make every effort to make sure that they are 100% satisfied with the end result. We're glad to hear that this was accomplished with you and we truly value our team for that. Enjoy your new car and hopefully we see you again soon! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 03, 2012

We found my car online and went to Sheehy at 8:00 at night to look at it. We were greeted by Aaron Parsons and the experience went from 0 to 100 immediately. Not only did I get my Fusion but when I ask More

by 1116carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Aug 03, 2012 -

Sheehy Ford of Richmond responded

Thank you so much for these kind words! It is truly our customers that keep us motivated and we couldn't be more proud of our staff. We strive to keep our customers happy and we wouldn't want it any other way. Enjoy your Fusion! We thank you again and we look forward to working with you in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 02, 2012

The sales team was excellent. They were friendly, courteous, and professional. They went above and beyond all other dealerships I have visited. Not only did their wonderful service assist with this p More

by Jamgil0837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons, Nathan, Aaron Parsons
Aug 02, 2012 -

Sheehy Ford of Richmond responded

Hello and thank you for your kind words! We strive for customer satisfaction and we are very pleased that we were able to achieve this with you. We're very proud of our staff and we believe our customers deserve nothing short of exceptional service. We thank you again and look forward to seeing you in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 02, 2012

My husband and I decided to splurge and purchase a Mustang convertable. We had rented a 2012 coupe in lava red metallic and loved the color. I searched on the internet and found a 2012 convertable in More

by Reginald1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds, Aaron Parsons
Aug 02, 2012 -

Sheehy Ford of Richmond responded

Thank you and congratulations on the new Mustang convertible! We are very happy that you were pleased with your purchase and the service and we are thrilled that we were able to accommodate you both! Splurge on and enjoy your new ride and we'll hopefully see you again soon! Sincerely, Jordan Fooks - General Sales Manager

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