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Sheehy Ford of Richmond

Richmond, VA

4.4
1,562 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,562 reviews

December 26, 2012

I came in because I was not pleased with my ford edge I had purchased about a year ago. Eric found a vehicle that included all the features I wanted and then some. He was knowledgeable and made great sugge More

by ehoule27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Dec 26, 2012 -

Sheehy Ford of Richmond responded

Thank you so much for your kind review. We are very happy that your customer experience was a positive one and that we were able to help find the perfect car for you. Please feel free to contact us or stop by if you have any questions about your new purchase. We hope to see you soon! Additionally, you may follow us on Facebook and Twitter for exclusive content and offers. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

December 09, 2012

I had a great experience with Sheehy Ford, I would recommend it to anybody if they are interested in purchasing a new vehicle. Peter Karys put extra effort in ensuring that I had a great and easy expe More

by Jason C.
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Dec 10, 2012 -

Sheehy Ford of Richmond responded

Hello Jason and thanks so much for your kind words! We're very happy to hear that you enjoyed yourself with us. We strive for customer satisfaction and we're thrilled that this was achieved with you. We appreciate your recommendations and congratulations on your purchase! Be sure to like us on Facebook and follow us on Twitter to catch service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

December 04, 2012

We bought a new Explorer and a new Taurus at the same time, and we had a great experience working with Peter Karys. He was friendly and helpful. He arranged test drives of vehicles in stock at the deal More

by rp2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Dec 05, 2012 -

Sheehy Ford of Richmond responded

Hello Rob and Pam! Thank you so much for this wonderful review! We're very pleased to hear that Peter was so attentive and there to get you in the right vehicle for you both! Enjoy yourselves and be sure to like us on Facebook and follow us on Twitter for great service specials! Sincerely, Sheehy Ford Richmond

November 26, 2012

I went in to the Dealership to buy a used car, but Kevin helped me find a great deal on a Brand New Car!! I am so glad I went there. More

by katlin452
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lomax
Nov 26, 2012 -

Sheehy Ford of Richmond responded

Hi Katlin and congratulations! No better feeling than comfortably leaving a dealership in a brand new car! And we couldn't be happier that it was us to deliver for you! Enjoy your new ride and thanks again! Like us on Facebook and follow us on Twitter for service specials and offers. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 26, 2012

My sales person was Jimmy Lance. He was great. He helped me out of a horrible situation. I plan to tell everyone that I know that is looking for a car to come to Sheehy Ford on Midlothian! More

by janie.cosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Fooks
Nov 26, 2012 -

Sheehy Ford of Richmond responded

Hello Janie and thank you for this great review! No one likes to be in a sticky situation and we're so happy that we could help you come out of that! We appreciate your recommendations and we thank you again! Be sure to like us on Facebook and follow us on Twitter for great deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 25, 2012

Great overall experience, finance department was fast and thorough. The buying time for start to finish could be faster. Price was below Kelly Blue Book. More

by rountreec
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lance
Nov 26, 2012 -

Sheehy Ford of Richmond responded

Thank you for the positive feedback! We're glad your overall experience was an enjoyable one. We like to be thorough in all aspects and just want to make sure that you're getting the car you want at the right price. Thanks again and congratulations on your new car! Like us on Facebook and follow us on Twitter for exclusive deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 24, 2012

We were very pleased with the entire process when we purchased our new 2012 Lincoln MKZ Hybrid. William Goin is respectful and easy to work with. His organizational skills in completing the sale were re More

by Robert Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Nov 26, 2012 -

Sheehy Ford of Richmond responded

Hi Robert and thank you for such kind words. We're thrilled that you were so pleased with your experience. William does a great job and we appreciate all he does for us. Thank you again and enjoy your new MKZ Hybrid! Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 17, 2012

I had to return to Sheehy the day after purchasing the vehicle to pick up the 2nd ignition key plus have a flat tire fixed. Additionally, the stated certified mileage on this vehicle at the time of purcha More

by kevinthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Nov 19, 2012 -

Sheehy Ford of Richmond responded

Hi Kevin and thank you for the feedback. We appreciate your loyalty and we're very happy to hear that you will keep coming back to us. We appreciate you as a customer and we look forward to serving you again in the future. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 13, 2012

Matt, Nathan, and John made what is normally a painful experience (i.e. buying a car!) a pleasant one. They were very professional and worked with us to meet our needs. I have worked with many dealers o More

by DAVIDBMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
Nov 14, 2012 -

Sheehy Ford of Richmond responded

Hi David and thanks for the great feedback! We couldn't be happier to hear that our team was there to give you a great experience here at our dealership. We're very proud of them and all that they do and we appreciate your loyalty and your service. Thank you again and be sure to like us on Facebook and follow us on Twitter to get great specials. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 13, 2012

Rex and Sheehy were awesome. They were friendly and knowledgeable. We felt the whole time that we were being updated and we mattered. Everything was explained to us. You guys did an amazing job with t More

by kimbles026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Nov 13, 2012 -

Sheehy Ford of Richmond responded

Hi there and thank you for this nice review! We're glad that we were here for you during your first car buying experience. We know there's a lot to think about when making that purchase and we're very proud that our team was there to provide the knowledge and customer service we know you deserve. Thank you again and congratulations! Be sure to like us on Facebook and follow us on Twitter to catch good deals. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

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