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Sheehy Ford Warrenton
Warrenton, VA
411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 411 reviews
March 12, 2022
My first visit with sheehy ford after a bad experience with another ford dealership an hour away. Yes I drove an hour to have this dealership service my vehicle rather than go back to the one 10 minutes f with another ford dealership an hour away. Yes I drove an hour to have this dealership service my vehicle rather than go back to the one 10 minutes from my house. More
by Mechanisticone
Employees Worked With
Service department
Helpful March 06, 2022
Deceiving web results pointed the selected vehicle to this dealer's location. Turned out to be in MD. After involving management, a similar vehicle was located. As a recently traded in vehicle, i this dealer's location. Turned out to be in MD. After involving management, a similar vehicle was located. As a recently traded in vehicle, it was pending inspection, oil change, tires and brake replacement. Detailing and delivery of the vehicle made this experience worth sharing with the public. More
by 910Boss
Employees Worked With
Kim - Finance Mack - Management , Bryce Do
February 17, 2022
My daughter went there and purchased a vehicle from Justin Labell! I decided to go a few months later as I was having problems with my old car! I called Justin and went in! I looked around and what Justin Labell! I decided to go a few months later as I was having problems with my old car! I called Justin and went in! I looked around and what wanted I couldn’t afford, but Justin help me find something I really liked and within my price range! Everyone was so nice! The sales manager and finance lady! I could not have been more happy! Justin really cares about his customers! They all do! I’m actually taking my youngest daughter this weekend and pray she can purchase something nice! Justin will be helping us again! He’s a nice person and easy to work with! It really does make the process go better when you feel someone is listening and they care! I believe Justin and his team does! More
by Vivian
Employees Worked With
Justin Labell
February 08, 2022
Ver courteous and helpful in making arrangements for my RV Ford warranty work. Explained repairs in detail making every effort to accommodate time schedule. Kept me advised of progress so I could adjust RV Ford warranty work. Explained repairs in detail making every effort to accommodate time schedule. Kept me advised of progress so I could adjust my schedule as necessary. More
by Mel
Employees Worked With
Gary Funk
January 20, 2022
Our exchanges with the staff were personable, and they got the work done while we waited. We previously scheduled an appointment for the service. got the work done while we waited. We previously scheduled an appointment for the service. More
by W2mmeldrum
Employees Worked With
Gary Funk and Jeff in the service department - both 5 star
December 22, 2021
Effective, productive communication continues to be a challenge for this service department. I have always put my trust in the dealership having my safety and best interests front and center, my ongoing challenge for this service department. I have always put my trust in the dealership having my safety and best interests front and center, my ongoing experiences with this dealership continue to make me realize that cutting corners is a strategy to maximum profits that is becoming more important. I wish Ford North America would open up an investigation of my latest series of service repair visits to complete the job More
by #KingRanchProblems
Employees Worked With
Service department
December 05, 2021
Received a Truecar price offering with a VIN. The pricing was $1,400 over MSRP but I was willing to pay over to get a vehicle with the options my husband wanted vs order under x plan and wait. Many pricing was $1,400 over MSRP but I was willing to pay over to get a vehicle with the options my husband wanted vs order under x plan and wait. Many of the dealers in my local area Truecar pricing included a $10k over MSRP pricing so I chose to deal with Sheehy based off of their pricing certificate. The dealership received my contact info. We discussed/confirmed the availability of one of the trucks from the certificate. They asked me to bring in our trade in for valuation. Said it would be easy. Husband made the hour trip. When he arrived, they discussed another vehicle that had a $10k market adjustment over MSRP. I talked to the rep and told him I wasn’t interested and wanted to focus on the diesel truck from the certificate (the one spoke by phone and email). That’s when he told me they wouldn’t honor the pricing. They said they don’t honor third party websites (Truecar). I found that to be absurd when they set the pricing in Truecar and sent me the offer. Pretty upset because of all the wasted time and never had this occur before with another dealer. I was willing to pay the $1,400 over MSRP but they won’t sell it for that price. They want $10,000 over MSRP. It just sounds bogus and very dishonest. I even contacted the GM, Frank McCarthy as this seems a little strange especially since it isn’t a loss but just additional profit. He mentioned he would see what occurred and get back with me. Not a very good way to do business. More
by S Guardo
Employees Worked With
Vincent McKnight, Matt Wagner
December 03, 2021
Service was explained in advance, including what the problems were, what was needed, and why. Quote matched final bill. No upsell of unneeded repairs. We are very happy with Sheehy's service - friend problems were, what was needed, and why. Quote matched final bill. No upsell of unneeded repairs. We are very happy with Sheehy's service - friendly and professional! More
by Tanner
Employees Worked With
Robert Dunbar
