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Sheehy Ford Warrenton
Warrenton, VA
416 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 416 reviews
June 17, 2020
We had a great experience at Sheehy. We found our Explorer ST on car gurus and sent an email inquiry in the middle of the night. The next day I had an email and phone call from Sheehy. When I calle Explorer ST on car gurus and sent an email inquiry in the middle of the night. The next day I had an email and phone call from Sheehy. When I called back I spoke to Matt the sales manager. He told me that vehicle had not been delivered. The next day Justin, our salesman called and informed us the ST had been delivered. I called back and worked out the price with Matt over the phone. No surprises and the internet price was already a great price. (I shopped at least 10 dealers over the phone) We had to wait almost a week to make the 2 hour drive to pick up the ST. When we got there, after the test drive Justin spent almost an hour explaining all the new technology to my wife. Justin was a super nice guy and he knew the answer to every question. I was very impressed. The finance office was quick and we were on the road headed home. One of the best car buying experiences I’ve ever had and I have bought quite a few. More
by Randy A
Employees Worked With
Justin , Billy Pelaez, Matt Wagner
June 12, 2020
The best experience I have had to date. They were very nice and helpful. They did the work fast and complete. I would not think Twice about using Sheehan for repairs. nice and helpful. They did the work fast and complete. I would not think Twice about using Sheehan for repairs. More
by sthreatt
Employees Worked With
Steve Dunnington
June 10, 2020
Very nice visit, Gary and his professional team answered my questions and asked good questions to solve an interesting problem Also social distancing and masks were used my questions and asked good questions to solve an interesting problem Also social distancing and masks were used More
by Wanderlust
Employees Worked With
Gary Funk and his fantastic team
June 09, 2020
Rod was great! He made the buying process fast and easy and was so very helpful. I felt like I could trust him, and never felt like I was being lied to. He had multiple civics ready to show me when I arriv and was so very helpful. I felt like I could trust him, and never felt like I was being lied to. He had multiple civics ready to show me when I arrived. I appreciate all Rods help! I love my new Civic. More
by Danamulcahy
Employees Worked With
Rod Kincaid
June 09, 2020
Friendly and Professional Everyone with whom I interacted did their best to take care of my needs. I got started with Matt Wagner, who guided me based on the interest I showed Everyone with whom I interacted did their best to take care of my needs. I got started with Matt Wagner, who guided me based on the interest I showed while shopping online. Thanks to Matt I was able to do much of the preparatory work remotely, which I appreciated with regard to the current pandemic crisis. My salesman, Mathias Nace, was extremely accommodating, and made everything simple and smooth. I was also impressed with his product knowledge, and commitment to making sure I understood the features of the vehicle before I had to operate it solo. In finance I dealt with Luis Chavez, who explained everything to me, completely and transparently, and made sure I was comfortable with the process. At no point did I feel hurried, pressured, or harassed. Overall the entire experience was very positive, and I would not hesitate to recommend Sheehy Ford Warrenton as a great place to buy a car. As for Mathias, he's just the best! If you are thinking of buying a new car ask for Mathias personally to assist with your car-buying needs at Sheehy Ford Warrenton, and you won't be disappointed. More
by Rick
Employees Worked With
Luis Chavez, Matt Wagner, Mathias Nace
June 09, 2020
This is why I go elsewhere for service This was a factory recall. I made the appointment the week before, giving the factory recall Info while making my on-line appointment. The appointmen This was a factory recall. I made the appointment the week before, giving the factory recall Info while making my on-line appointment. The appointment was for May 3 or 4, 2020. I kept that appointment.. After waiting an hour in the waiting room, I was told that Sheehy didn’t have the part. I didn’t get the promised car wash and I didn’t get the job done. I was told they would order the part and call me. Two weeks later, having received no call that the part was in, I called. Then I was told the part still was not in. Two more weeks passed, and having received no call again, I called. With the COVID-19 thing, like so many people, I have been home a lot. I have received many calls. This time, however, I was told that I was called repeatedly and each time my phone hung up on the service man, Mike. As I said, I was home pretty much all the time, and received other calls, so I just do not believe Mike. I did schedule an appointment for just a couple days after that, finally, on June 4, 2020, and got the job done, a factory recall if you remember, but this kind of lack of attention and follow through is why I do not get my service done at Sheehy. Incidentally, I also did not get the courtesy car wash, as promised by the website. More
by 2BNMTNS
Employees Worked With
Mike
June 04, 2020
I had an outstanding experience. First time buying a Ford truck. Bryce Do the sales person was very helpful, polite and available to answer my questions. truck. Bryce Do the sales person was very helpful, polite and available to answer my questions. More
by Eli_r247
Employees Worked With
Mike Rastegari. Excellent Manager also Matt Wagner very helpful and professional, Tim Veltsistas, Bryce Do
June 02, 2020
The service was friendly and it was an easy process tp buy a car. There was no hard selling involved. Additionally, with the pandemic, they endured safety for the buyer. buy a car. There was no hard selling involved. Additionally, with the pandemic, they endured safety for the buyer. More
by Es01
Employees Worked With
Luis Chavez, Bryce Do
May 30, 2020
Great Service. Gary and his team always do a great job in taking care of my truck. There prompt and professional service will continue to bring me back taking care of my truck. There prompt and professional service will continue to bring me back More
by butch.kievenaar
Employees Worked With
Gary
