Sheehy Ford - Springfield

First 5K service if free! Everyone is so efficient. Check-in was quick. So was the phone call I made to schedule the appointment. Paperwork clear and understandable. I have previously used the shuttl Check-in was quick. So was the phone call I made to schedule the appointment. Paperwork clear and understandable. I have previously used the shuttle service to the metro station for drop off and pick-up -- that's excellent! Thank you. More

I bought my first Ford at Sheehy Ford in Springfield in 2001, and after a lifetime of previously stressful car service experiences at other dealers and service centers, I was amazed at how easy Sheehy Ford 2001, and after a lifetime of previously stressful car service experiences at other dealers and service centers, I was amazed at how easy Sheehy Ford's service department was to deal with - professional, friendly and helpful. More

I was in the market for a new car, but was unsure about what type of car that I wanted. When I arrived at Sheehy Ford and met up with Bernie, I was quite up front that I was just looking at different make what type of car that I wanted. When I arrived at Sheehy Ford and met up with Bernie, I was quite up front that I was just looking at different makes and wanted to try out the Ford Escape. I ended coming back to Sheehy to ask about information from non Ford dealer stating that ALL Hybrids cycle down on the air conditioning if the engine was not running and he assured me that it was definitely not the case with the Escapes. On test driving the Hybrid Escape, the fact that the air conditioning did not cycle off while sitting at a traffic light was extremely reassuring. However, I was just not sure in my mind about what kind of vehicle did I want: large, small, SUV, Sedan, Gas, Hybrid. Because I so unsure about those factors in my own mind, I just couldn't commit to buying a car. When I outlined this problem to Bernie deGastyne and his manager, Marchello Grimaldi, they didn't try to give me a hard sell to purchase another vehicle, or try to show me all the other models that was on the lot or that Ford had to offer. I found the staff at Sheehy very pleasant to work with and they were very good about helping me try to find what I was looking for in a vehicle. If I eventually settle on purchasing a Ford, I would definitely go back there. More

I’m thinking the third time is a charm! Yesterday was the third routine servicing of my 2009 F150, and everything was excellent. Service was prompt and complete, and the vehicle was washed without my as the third routine servicing of my 2009 F150, and everything was excellent. Service was prompt and complete, and the vehicle was washed without my asking (as is supposed to happen for VIP customers). After 2 previous less-than-satisfactory experiences, I now think the Service Department is worthy of the Ford name. More

I have been a customer since 1996 and would not go anywhere else for service. I am a high maintenance customer who requires knowledgeable information and good pricing. Not only do I bring my Ford ve anywhere else for service. I am a high maintenance customer who requires knowledgeable information and good pricing. Not only do I bring my Ford vehicles in for service, I bring my Madza and Honda in too. Thank you Ty and Larry for taking care of my vehicles! More

Used Ford Escape 2009 purchase: service was fast, clear Used Ford Escape 2009 purchase: service was fast, clear explanation, and paper work timing was excellent. Ford Ranger 2008 maintenance: I would lik Used Ford Escape 2009 purchase: service was fast, clear explanation, and paper work timing was excellent. Ford Ranger 2008 maintenance: I would like to add a comment about maintenance department: I had an excellent service since January 2009, and I am very satisfied. More

When I realized we needed an emissions inspection right away, we called Sheehy Ford. We had no problem getting in, staff was friendly and prompt and even assisted with getting our overdue registration com away, we called Sheehy Ford. We had no problem getting in, staff was friendly and prompt and even assisted with getting our overdue registration completed. The service department is always helpful. More

I like it when service technicians take the time to explain what is wrong with your car and then provide you with options as to how to proceed from there. Not just surprise you with a 1500 dollar repa explain what is wrong with your car and then provide you with options as to how to proceed from there. Not just surprise you with a 1500 dollar repair job and tell you that you have to fix it all that instant or your car will explode. There are no gimmicks with Sheehy and they give sound recommendations and quality service. I have a 1998 mustang gt that I have take there almost as long as I have had the car. I bought it new and it now has approximately 224000 miles on it and still runs and looks like new. I am certain that it is the attention to detail and quality of the received service that has helped my vehicle reach this milestone and beyond. Like many I was suspect of dealership service centers for awhile. After hearing stories of over charging and poor service who wouldn't be. If reading my remarks does nothing else then let it at least assure you that the Sheehy service center is not one of those places. All I would say is try it out and you won't be disappointed. I have never hesitated to take my car there and you won't either. thanks guys More

I was very satisfied with the service I received and will continue to take my Escape to Sheehy for service. Ty is always very helpful and I appreciated his assistance in reserving a rental car for my use wh continue to take my Escape to Sheehy for service. Ty is always very helpful and I appreciated his assistance in reserving a rental car for my use while my car was being serviced. Thank you! More

Even though I'd done my research on the Transit Connect and decided it was the vehicle I wanted to buy, I still wanted to lay hands upon this beastie before I took my final purchase decision. La'Quisha and and decided it was the vehicle I wanted to buy, I still wanted to lay hands upon this beastie before I took my final purchase decision. La'Quisha and the rest of the folks at Sheehy made the whole process very easy, and I am looking forward to conducting business with Sheehy in the future. More