Sheehy Ford - Springfield

Oustanding service and assistance by both Bernie and Marcello. Great team, thanks for the help and for making my new truck purchase enjoyable. Karl in finance was also helpful and courtious to ensure Marcello. Great team, thanks for the help and for making my new truck purchase enjoyable. Karl in finance was also helpful and courtious to ensure I got the best deal to fit my needs. Thanks again JR Brown More

all work completed on time and everything was done to satisfaction. will bring my autos here for service in the future. very friendly people to deal with and it is a plus for the van ride to the metro. satisfaction. will bring my autos here for service in the future. very friendly people to deal with and it is a plus for the van ride to the metro. i will in the near future be looking at anothe lease or purchase and will come back to the dearership to see what knd of deal they can make to me. More

I brought my vehicle in for a safety recall. I was expecting to have to leave it for at least the morning, but the work was completed in about 1/2 hour. This was a great convenience to me! The employ expecting to have to leave it for at least the morning, but the work was completed in about 1/2 hour. This was a great convenience to me! The employees were all very friendly and extremely accomodating, which I very much appreciated. Thank you for the great service! More

I am very well satisfied with the service I received on my Ford F-150 pickup truck. It was completed in a timely manner, and everyone was friendly and professional. I can always count on Sheehy Ford Serv my Ford F-150 pickup truck. It was completed in a timely manner, and everyone was friendly and professional. I can always count on Sheehy Ford Service Department to do the job right and at a reasonable cost. More

When I went in everyone was friendly and seemed happy to be there. I usually service my car at Honda but for me it's more convenient this location and when they returned my car it was great work and in a ve be there. I usually service my car at Honda but for me it's more convenient this location and when they returned my car it was great work and in a very timely manner. Also they were very prompt to call me and let me know that the work was done. Thank you again. More

Sheehy's service department provided excellent service and communication throughout the repair process. I would highly recommend this dealer for their outstanding service and customer support. Having a and communication throughout the repair process. I would highly recommend this dealer for their outstanding service and customer support. Having a night drop off service was a big plus for me. It allowed me to drop off the car on my schedule. More

I am a member of the VIP club and brought my car in for 15,000 mile service. My car was ready before schedule time I requested. Also, I have a K & N lifetime air filter installed in my car and requested 15,000 mile service. My car was ready before schedule time I requested. Also, I have a K & N lifetime air filter installed in my car and requested that they did not remove it. My filter was still in place. Service members friendly, quick check-out, no problems found in car. More

My high rating is as a result of the nine years of top service on my 2001 Focus. I am extremely pleased with the knowledge of the service writer, honesty and the obvious concern he shares in making sure a service on my 2001 Focus. I am extremely pleased with the knowledge of the service writer, honesty and the obvious concern he shares in making sure any problem is correctly diagnosed and corrected. I have never had to return the car for any reason after work was performed. They get it right the first time, and during the 90K plus miles, all work and service has been performed only by Springfield Sheehy. More

When I have needed something done promptly your service dept has always fit it in. Work is always expertly done and on time. Employees are always friendly and in a good mood. I often drop the car off at dept has always fit it in. Work is always expertly done and on time. Employees are always friendly and in a good mood. I often drop the car off at night and pick it up after work the next day, which is very convenient for me. Having service dept. open on the weekends is very helpful. More

My first use of dealer services in years. This was the first service on my new 2010 Ranger I bought from Sheey in March. The staff in sales and service go out of their way to meet your needs...a new exper first service on my new 2010 Ranger I bought from Sheey in March. The staff in sales and service go out of their way to meet your needs...a new experience for me with a dealer....the facilities are customer friendly..it's nice having a cup of coffee in the customer lounge..it was even good..thanks for having a customer orientated staff.. More