Sheehy Ford - Springfield

This is the 2nd vehicle I have purchased from Sheehy in Springfield. Both times my experience has been great. The employee I worked with, Hector Rey was friendly and not pushy like most car salesmen. He wa Springfield. Both times my experience has been great. The employee I worked with, Hector Rey was friendly and not pushy like most car salesmen. He was knowledgeable and wonderful to work with. I would recommend this dealer to anyone. They truly make the experience feel comfortable and easy. More

I can't say enough about the outstanding service I received from the sales staff at Sheehy Ford in Springfield. Upon the moment I walked in the showroon - the 1st dealer of many on my list - the sale received from the sales staff at Sheehy Ford in Springfield. Upon the moment I walked in the showroon - the 1st dealer of many on my list - the sales staff made me feel at home and provided me with many differnt options without the in-your-face pushy sales pitch. It really made a difference as they showed me what I wanted, not what they thought I wanted. As I worked thru the selection process they were very helpful and went out of thier way to find the right car and color combination, working the entire East coast over the course of 10 days. And you couldn't beat the "Sheehy Markdown Price". Just like the advertisement, no haggle, best price up front. I did NOT have to deal with the "what kind of payment are you looking for". They gave me a fair price on my trade-in too. One price, great deal, the best $$ in the area (I did shop around), and outstanding service - what more does a serious car buyer want? I highly recommended Sheehy Ford, Springfield for anyone looking for a car. ps - I should note this is the 2nd car purchased from the Sheehy Springfield store (Nissan Murano 3 years ago) and I received the same great service. More

I was very staisfied with my experience. Bill, my saleperson, was very frank and honest with me about what he knoew and didn't know in answerring myquestions, and immediately obtained answers to my q saleperson, was very frank and honest with me about what he knoew and didn't know in answerring myquestions, and immediately obtained answers to my questions. Although I was in a hurry during the experience (I didn't have much time) the staff worked with me to make the sale happen quickly. I would definately recommend Sheehy. I hope my maintenance/check up experiences in the future are as good as the sales experience. Thanks very much! Rich More

Service was great at Sheehy primarily because of the attention that the service manager and staff pays to getting the job done to the customer's satifaction. I had a long term, unique issue with my tru attention that the service manager and staff pays to getting the job done to the customer's satifaction. I had a long term, unique issue with my truck, that involved the seat track and they were very patient with me. The finished result is excellent! It is so nice to not have that seat rock back and forth during stop and starts. More

I was very pleased with my sales experience--this deal would not have happened without Bill Lopez--he understood what I was looking for and didn't play the games you sometimes see at other dealerships. H would not have happened without Bill Lopez--he understood what I was looking for and didn't play the games you sometimes see at other dealerships. He was candid, sincere, honest and very easy to deal with--he provided a no pressure environment, set me at ease during the selecting and buying experience. I took two days to finally decide on my purchase and Bill treated with the profrssionalism I've come to expect from Sheehy Ford. He knows how to manage the customer's expectations and was the best salesperson I have ever worked with (I've been buying new and used cars for 30 years). Happy hunting to all looking for the right vehicle--if you go to Sheehy Ford in Springfiled, VA, I strongly recommend you ask for Bill Lopez! More

I was looking for a new Ford Focus on the Internet and submitted a request to Sheehy Ford for quotes on some cars. Within minutes I had my quotes and La'Quisha Turner had called me to find out if I neede submitted a request to Sheehy Ford for quotes on some cars. Within minutes I had my quotes and La'Quisha Turner had called me to find out if I needed more information. I decided to test drive two of the cars, which La'Quisha arranged for me to do. She is an enthusiastic, friendly and knowledgeable sales person who isn't at all pushy but at the same time is very helpful. I bought a car that day. La'Quisha was terrific, but so was Karl (don't have his name handy) in finance. Both are just very nice people, which made it a pleasure to buy from Sheehy. Based on my experience I recommend Sheehy highly. They have really good prices on the Internet, and you get the bonus of working with La'Quisha, who is in charge of Internet sales. More

I own 3 Ford vehicles that were purchased from Sheehy Ford of Springfield. Over the last 20 years I have purchased a total of 8 vehicles from this dealer. One of the main reasons I continue to purchase m Ford of Springfield. Over the last 20 years I have purchased a total of 8 vehicles from this dealer. One of the main reasons I continue to purchase my vehicles from this dealer, is their quick and reliable service center. The service personnel are very knowledgeable and helpful. More

From the time we walked in the showroom, everyone was friendly and accommodating. Paul took a great deal of time with us and showed us the vehicles with the extras that we required. Found the car we wer friendly and accommodating. Paul took a great deal of time with us and showed us the vehicles with the extras that we required. Found the car we were looking for and very happy with the car and Sheehy Ford. More

Jason Morgan, our salesperson, was very knowledgeable and the service at Sheehy was excellent. They weren’t pushy and were willing to patiently answer all of our questions. We looked at several cars in sev the service at Sheehy was excellent. They weren’t pushy and were willing to patiently answer all of our questions. We looked at several cars in several different price ranges and never felt pressured to buy something out of our price range. More

I bought two vehicles from this dealer, Sheehy Ford, and got the best salesman when I bought my 2009 F150 so I contacted the same salesman when I bought my 2010 Mustang and got the same great service during got the best salesman when I bought my 2009 F150 so I contacted the same salesman when I bought my 2010 Mustang and got the same great service during the sales process-I had contacted EVERY SINGLE FORD DEALER IN THE AREA and only Sheehy responded satisfactorily to my email inquiries. The other dealers just couldn't be bothered with ordering a basic work truck for me with only one option. I bought their VIP service plans with each vehicle and have received similar great service whenever I bring my vehicles in for service. They are courteous, competent, and seem genuinely concerned with providing good customer service each and every time I come in for service. Servicing has been done promptly and if they find something unknown or unexpected, they come to the waiting room and inform me of it-things like a serpentine belt that was replaced under warranty (I had no idea it needed replacing!), air filter replacement, (not warranty, but it needed to be done), and they helped me out with replacing a broken jack handle. The service dept ordered it and had it waiting for me at my next service-I had forgotten, but they did not. Just great service overall in my opinion! Sometimes the wait seems a little long, but never TOO LONG and the waiting room, with the TV, magazines, coffee machine, is pleasant enough and they always are able to fit me in when I drop by and tell them that I have to wait while my truck or car is serviced. I recommend them strongly. Sincerely, John Blizard More