Back

Sheehy Ford - Springfield

Springfield, VA

4.0
591 Reviews

6727 Loisdale Road

Springfield, VA

22150

Directions

By Type

Showing 591 reviews

April 24, 2022

Crystal Treadway is the absolute best person to use when buying a car. I have bought several cars from her and would never work with anyone else. She is honest, knowledgeable and NO nonsense! We had a bl More

by Aimee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Treadway
Apr 26, 2022 -

Sheehy Ford - Springfield responded

Aimee, thank you for your 5 star rating and positive review! We are happy you received excellent customer service. We hope to see you soon, have a great day!

April 01, 2022

went above and beyond. in terms of customer service. had a contractor show up at my home within days of my request, More

by gratefulcustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter azanon
Apr 01, 2022 -

Sheehy Ford - Springfield responded

Gratefulcustomer, thank you for your 5 star rating and positive review! We are happy you received excellent customer service. We hope to see you soon, have a great day!

March 12, 2022

Crystal is an amazing sales person! Outstanding follow-up, extremely knowledgeable, excellent at paper work and details. Very easy to reach her on the phone. Crystal anticipates custome More

by renee.blaze
Customer Service
Recommend Dealer
Yes
Employees Worked With
Crystal Treadway
Mar 12, 2022 -

renee.blaze responded

Friendliness and pricing was 5 star, too! All aspects of the purchasing was perfect!

Apr 01, 2022 -

Sheehy Ford - Springfield responded

Renee.blaze, thank you for your 5 star rating and positive review! We are happy you received excellent customer service. We hope to see you soon, have a great day!

November 14, 2021

Excellent operation ,My Salesman( Mr Maxx) gave me superb service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finan More

by Lincoln doctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Nov 17, 2021 -

Sheehy Ford - Springfield responded

Lincoln Doctor, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2021

They stole my extra car key and tried to charge me for a recall bad More

by Disgusted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Boykin, Shane Mullins, Joe Blanco, Jake Chambers, Jose Escobar, Brandon Clayton, Aimee Depugh, Sonia Freixa, Lorenzo Sanchez
Oct 17, 2021 -

Disgusted responded

No one at sales would respond to my phone call or messages to retrieve my car key. They made me buy a new battery and tried to charge me to install. Said they could not do recall cause my battery was bad. I asked to leave old battery in car and not only did they not but they did not leave my key. I left phone messages for Shawn and all i got was a text asking for a good review. This was over a month ago. I am reporting theft to police.

September 07, 2021

I bought bronco sport outer bank. Sale associate Jeremy White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operati More

by Tek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy White
Sep 09, 2021 -

Sheehy Ford - Springfield responded

Tek, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2021

In December of 2019, I walked into Sheehy Ford of Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my More

by lisaccc
Recommend Dealer
No
Employees Worked With
Brian Wallenius
Sep 07, 2021 -

Sheehy Ford - Springfield responded

Hi Lisaccc, we regret your most recent visit with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at (703) 651-1441 at your earliest convenience and we will do our best to resolve this with you.

Sep 07, 2021 -

lisaccc responded

I made it very clear to Mr. Brian Wallenius on the day of my new purchase that I had tags to be transferred to my new vehicle and even sent a photo of the tag to be transferred one day after the sale. On the “Buyers Order”, the estimate for License Fee is $187 and Title Fee is $123. The fees for Maryland registration should be $100 for Title Transfer Certificate and $10 for Registration Transfer. Therefore, I should have received $200 refund. On the “Sheehy Auto Stores Taxes and Fees Agreement”, it states that SAS will be titling my vehicle in my state and that taxes and fees are an estimate and that I should receive a refund. I just want the refund.

Sep 07, 2021 -

Sheehy Ford - Springfield responded

Thank you for providing some more information. We can assure you that you will receive a refund of any and all tag/title overages as soon as the tag and title work is finalized. This usually takes about 30-45 days after purchase for out of state transactions. If you have any questions or would like to discuss this further, please don't hesitate to reach out to Brian or our General Manager, Sina Mohabat, directly. We'd be happy to answer any questions you may have. Thank you.

August 31, 2021

Found an awesome vehicle at Sheehy Ford, and having worked with Sheehy Lincoln in the past, I knew the experience would be positive. Maxxx Manu did not disappoint! He was just awesome, easy going and More

by RandyWeagley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Sep 02, 2021 -

Sheehy Ford - Springfield responded

Randyweagley, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2021

On the morning of July 23 2021, I went online to this On the morning of July 23 2021, I went online to this dealership's website to see if they were buying cars without a trade. Their website indicated t More

by Quietfire64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Min and a manager
June 23, 2021

The Sales Department at Sheehy has surprisingly been the bright spot in my vehicle-purchasing experience. Maxxx Manu is very helpful and went above and beyond to make sure I felt comfortable in the car I wa More

by S
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Jun 24, 2021 -

Sheehy Ford - Springfield responded

S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Ford of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
5
...