Sheehy Ford - Springfield
Springfield, VA
Filter Reviews by Keyword
By Type
Showing 591 reviews
Crystal Treadway is the absolute best person to use when buying a car. I have bought several cars from her and would never work with anyone else. She is honest, knowledgeable and NO nonsense! We had a bl buying a car. I have bought several cars from her and would never work with anyone else. She is honest, knowledgeable and NO nonsense! We had a blast test driving my new Mustang 5.0 stick shift... she is a fearless woman ;-) More
Crystal is an amazing sales person! Outstanding follow-up, extremely knowledgeable, excellent at paper work and details. Very easy to reach her on the phone. Crystal anticipates custome Outstanding follow-up, extremely knowledgeable, excellent at paper work and details. Very easy to reach her on the phone. Crystal anticipates customers questions and has complete answers to quickly reply. Great awareness of everything! Will suggest all my local friends buy/lease vehicles from Crystal Treadway! Crystal is a very nice reliable wonderful person. More
Excellent operation ,My Salesman( Mr Maxx) gave me superb service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finan service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finance “Wizard” Ms Sara“ in the finance dept More
I bought bronco sport outer bank. Sale associate Jeremy White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operati White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operative and very helpful. I really appreciate his service. Thank you! More
In December of 2019, I walked into Sheehy Ford of Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my mailing address and not my physical address, and transfer my tags. They failed on both tasks! Over the last year I have made over ten attempts to fix this problem and have been ignored. I won't recommend this auto dealer to anyone. More
Found an awesome vehicle at Sheehy Ford, and having worked with Sheehy Lincoln in the past, I knew the experience would be positive. Maxxx Manu did not disappoint! He was just awesome, easy going and worked with Sheehy Lincoln in the past, I knew the experience would be positive. Maxxx Manu did not disappoint! He was just awesome, easy going and a pleasure to work with. I also worked with Sarah in the Finance Department, and she made the wire transfer process easy as pie! I am so appreciative to this team and would recommend them to anyone seeking a to make a car purchase! More
On the morning of July 23 2021, I went online to this On the morning of July 23 2021, I went online to this dealership's website to see if they were buying cars without a trade. Their website indicated t On the morning of July 23 2021, I went online to this dealership's website to see if they were buying cars without a trade. Their website indicated they were, so I proceeded with their We Buy Cars link. After accurately answering all the questions about my car, it displayed a "Trade-in Value" of $30,887. The follow-up email showed the lower range was $28,460. So a few hours later after multiple texts and calls from a salesman named Min, I took my car in. They offered me $25,000 for my car! The excuse was that the market is really changing. I asked how it changed since this morning?! The manager came over saying the same thing and there was no way they were honoring the price range they emailed to me. He claimed that was just KBB value. I told him it showed "trade-in value" and he admitted maybe it shouldn't have shown that figure but there was no way they would honor their on-line quote. This dealership clearly wasn't acting in good faith by offering me $3,460 LESS THAN the lower price range they email to me! They wasted my time and insulted my intelligence. As a mature woman I have learned to be cautious when dealing with car salesmen - for good reason. But the blatant show of a lack of integrity by this dealership, is a real low. I had a horrible experience and would NEVER advise anyone to go to this dealership! More
The Sales Department at Sheehy has surprisingly been the bright spot in my vehicle-purchasing experience. Maxxx Manu is very helpful and went above and beyond to make sure I felt comfortable in the car I wa bright spot in my vehicle-purchasing experience. Maxxx Manu is very helpful and went above and beyond to make sure I felt comfortable in the car I was purchasing as well as making sure I was satisfied with my purchase after the fact. If he did not know the answer to my question, he would promptly find out. As issues arose post-purchase, Maxxx helped me get the issues resolved. Just as a note, this rating is specifically for the Sales Department and Maxxx Manu. I have not had a good experience with other Sheehy Departments. More