Sheehy Ford - Springfield

When others said no, Sheehy said Yes. I stop off at When others said no, Sheehy said Yes. I stop off at Jerry and Koons who showed me that they was not interested in my business. One dealership did n When others said no, Sheehy said Yes. I stop off at Jerry and Koons who showed me that they was not interested in my business. One dealership did not return my call and another lied to me. Sheehy was honest the entire process. The sales man worked different solutions with me and found cars within a local radius. I went to Sheehy and told them what I wanted and they did not try to convince me to anything less or more. Starting with price, Sheehy match price to the best of their ability and gave me the most for my trade-in which help with reducing my loan. The banks was difficulty, but Sheehy made sure I walked away with the car I wanted with special bonuses that only a buyer would know if you choose Sheehy. Happy customer with a 2013 Mustang! More

Met ken McAlpine and asked to see a couple vehicles. Ken was exceptionally friendly and professional. My wife and I felt no pressure to buy a vehicle and actually only wanted to compare. Ken showed us ever was exceptionally friendly and professional. My wife and I felt no pressure to buy a vehicle and actually only wanted to compare. Ken showed us everything and then suggested test driving which we did and to my surprise we really liked the Ford Explorer as we thought we would like the Edge. Ken again with no pressure ran the numbers and then turned it over to his sales manager Arthur Lauw who also was very friendly and negotiated the price. Arthur was very transparent and showed us the invoice along with what the dealer paid and we were able to agree on a price and as stressful as buying a car can be Ken made it less stressful and very enjoyable as we were very satisfied with the purchase because of both Ken and Arthur. I would highly recommend this team if you are looking to buy and the Ford Explorer has been a great purchase! More

Bought my new truck in July after I brought a friend in to "just look" at new trucks and he walked away with one that day. So I put together what I wanted in a new Truck and sat down with Victor once again to "just look" at new trucks and he walked away with one that day. So I put together what I wanted in a new Truck and sat down with Victor once again and that afternoon Theresa found one and had it shipped in. Once I seen the truck and decided I like it, we sat down and they come up with a price that I couldnt refuse. Even with the few little issues with a bad pump and wrong vin number, everyone there did everything they could to make it right and ensure I was happy with my decision. Everytime I go into the store its like meeting up with friends i'v known for a long time. Great Job Sheehy Team! More

Outstanding service and they make you feel like a king! They are courteaus, caring, and work with you to ensure you understand the car as well as sale. I have bought cars for over 35 years and Sheehy For They are courteaus, caring, and work with you to ensure you understand the car as well as sale. I have bought cars for over 35 years and Sheehy Ford, the internet sales team, and general Sales Manager are the best I have ever met. I highly recommend to anyone in need of a new car. Excellent service! More

The fastest, easiest, most satisfying car buying experience I have ever had in my life! There were no games. Everyone was straight forward and honest from pricing to financing. I was in and out of t experience I have ever had in my life! There were no games. Everyone was straight forward and honest from pricing to financing. I was in and out of the dealership in less than 3 hours. I have and will continue to recommend Sheehy to anyone interested in purchasing a new Ford. More

i am a struggling mom who works 3 jobs and this dealership thought it fit to give me a truck that I can carry my child around in and get to all three jobs. Theresa and Ben and especially Tom help dealership thought it fit to give me a truck that I can carry my child around in and get to all three jobs. Theresa and Ben and especially Tom helped me find exactly what i was looking for in a vehicle. Ben is the best finance manager and Theresa rocks as well. She knew where I was coming from and Ben made the numbers work. I will be forever a grateful fan to Sheehy Ford of Springfield. I truly left feeling like a satisfied customer in a family setting and moving my individual family forward. If you want to buy a car look for Tom Reber. Beyond the purchase into finance look for Theresa or Ben. But it starts with Tom Reber..... one of the most personable "car salesman" I have come across 5 stars for the whole team. K. Long. More

I did not purchase my 2011 Explorer from this dealer however I brought it in for Sync update and was treated like a valued customer. I pointed out a few concerns I had regarding the A pillar and the fr however I brought it in for Sync update and was treated like a valued customer. I pointed out a few concerns I had regarding the A pillar and the front bumper valance. All repairs were taken care of quickly and efficiently. All of the staff that I interacted with were polite, professional, attentive and focused on customer service. Chris made sure to call me and let me know the status of my parts and repairs. I felt that my business was appreciated and I look forward to working with this dealership and service department in the future. More

La'Quisha provided excellent service when helping me buy my first car. She was clearly educated and had the sales experience to make me feel comfortable with buying the car. Even before I came out to Spring my first car. She was clearly educated and had the sales experience to make me feel comfortable with buying the car. Even before I came out to Springfield she took a look at it for and it was in the exact condition she said it was great. Also the price was steal so i couldn't pass it up. More

I loved the service Tony gave us, when I first came in I wasn't 100% sure of trading my car and I had a lot of doubts. After hours of talking test driving etc...he was still very patient. I didn't trade wasn't 100% sure of trading my car and I had a lot of doubts. After hours of talking test driving etc...he was still very patient. I didn't trade the car that same day, I came back the next day and closed the deal because it was the best I had found so far. I do recommend this dealer, thank you Tony! More

Victor and Arthur know how to get the JOB done! I appreciate the follow up, amazing customer service (they made sure I was Happy) through the entire process of buying my Lexus and even while I had se appreciate the follow up, amazing customer service (they made sure I was Happy) through the entire process of buying my Lexus and even while I had service done. I will always remember the WOW experience I had. Thanks for being YOU! More