Sheehy Ford - Springfield

Great sales experience I bought a used Toyota from them. Dennis Cronin, our salesperson went above and beyond his duties. He was knowledgeable when it came to his trade, but I bought a used Toyota from them. Dennis Cronin, our salesperson went above and beyond his duties. He was knowledgeable when it came to his trade, but also very attentive in customer service role as well even buying cookies for my exhausted children, giving us a full tank of gas, etc. Thank you. More

Very Positive: George was Great Sheehy Ford made the process of purchasing my new 2015 Ford Escape simple, secure, and hassle free. George was a great salesman that made my experienc Sheehy Ford made the process of purchasing my new 2015 Ford Escape simple, secure, and hassle free. George was a great salesman that made my experience very positive. More

Minivan Purchase I recently purchased a town and county and had a trade in. My sales rep.was Dennis and he made everything very simple and also went above and beyond t I recently purchased a town and county and had a trade in. My sales rep.was Dennis and he made everything very simple and also went above and beyond to provide excellent customer service. We had can in previously to view the van that we had seen on usaa.com. Dennis provide us with many options within our likings and assisted in completing my trade in process. Although we were not able to complete the deal on the first day due to a very pushy approach for a sales manager (roger), and the birth of our child. Dennis keep open communication with me to insure he would be willing to assist when ready. When I contacted Dennis he had everything ready to sign on the dotted line to speed up the process. The next day the brakes system begin to act up still with my money back guarantee and I contacted sheehy for assistance and Roger was of no assistance with getting my vehicle checkout for repairs so much so that I had to threaten to return the vehicle. Dennis and Beau was of great assistance Beau took the van and noticed the issue I was calling about and took the vehicle be serviced and also provided me with a loaner until the repairs were completed. Again I'd not for my negative experience with a member of management I would rate my time with sheehy 5stars. More

Ford Focus and George I have had an excellent experience for the 3rd time purchasing a car from Sheehy Ford of Springfield. My husband and I have an F-150, a Ford Windstar I have had an excellent experience for the 3rd time purchasing a car from Sheehy Ford of Springfield. My husband and I have an F-150, a Ford Windstar, and now I am the happy owner of a 2015 Ford Focus. I was a little bummed when I showed up on Mother's Day to purchase my new car only to discover that the dealership was closed. BUT...my disappointment was short lived since I was happily greeted by George McIntosh who took the time to hear what I was looking for in a car, work with my limited budget, and ensure that I stayed in my budget -- looking at both new and used vehicles. When I settled on my red Ford Focus, George was willing to meet me at my place of work to let me test drive the car the following day to make sure that I was completely satisfied before making my purchase. I was also pleased with financing dept. who matched a financing quote that I had in an email so that I would be able to complete my car purchase and drive my car home that night. I highly recommend purchasing a vehicle from this dealership -- the staff is friendly and cooperative! I also recommend that you seek out George McIntosh if you are looking to purchase a new vehicle -- he will go above and beyond to ensure that you are completely satisfied with your new car! More

AWESOME Experience at Sheehy! We visited Sheehy Ford just last night 2/2/15, in which I purchased a 2014 Ford Fusion with the professional assistance & eagerness of Raegan Hairsto We visited Sheehy Ford just last night 2/2/15, in which I purchased a 2014 Ford Fusion with the professional assistance & eagerness of Raegan Hairston. The weather outside was horrible, yet we called Raegan to let him know we were still coming in late after work. He didn't hesitate to make himself available! When we got there, he provided us with many options and made sure the car was the right one for me.....Talking about patient. THANK YOU RAEGAN for looking out for your customer (me) and guiding us through the whole process. You represent Sheehy Ford very well! You can add us to your list of "VERY SATISFIED CUSTOMER's"! More

Awesome experience We just leased a new 2015 Ford Fusion and the process was seamless, we went right after the snow and they were short staffed but one would have never We just leased a new 2015 Ford Fusion and the process was seamless, we went right after the snow and they were short staffed but one would have never known, we were helped by Raegan Hairston, who was extremely professional and helpful, I would highly recommend this dealer as well as Raegan. More

Sales Experience I came in for a service appointment, saw the notice in the service area, and asked for an appraisal on my 2011 Ford Fusion Hybrid. Reagan Hairston wa I came in for a service appointment, saw the notice in the service area, and asked for an appraisal on my 2011 Ford Fusion Hybrid. Reagan Hairston was johnny on the spot to help with the appraisal...which had me working hand-in-hand wiht Alex Assefa, and Don Winstead. I am the proud owner of a 2015 Ford Fusion Hybrid! I guess it does not pay to bring a vehicle in for a service appointment, because, your 'ride' can change in an instant! I appreciate the team's help in getting this done! Thanks so much! More

Lessee to Owner Kudos Raegan Hairston for helping me transition from my unwanted lease to ownership. I was approached about the upgrade program and once I explained m Kudos Raegan Hairston for helping me transition from my unwanted lease to ownership. I was approached about the upgrade program and once I explained my situation he immediately went to work on my behalf with no pressure. It was a great buying experience and I will be sure to personally refer him to my friends and family. Thanks so much for your kindness and professionalism. More