Sheehy Ford - Springfield

Mary Miller was the best! I just purchased the 2015 ford escape. I had been to many dealerships and determined it was exactly what I wanted, but no one treated me as well as Ma I just purchased the 2015 ford escape. I had been to many dealerships and determined it was exactly what I wanted, but no one treated me as well as Mary Miller did! She could read that I was a serious buyer and worked with me to get a reasonable price. She was very knowledgeable about Ford and really cared about my needs and wants. I truly left Sheehy of springfield satisfied thanks to Mary! After I purchased the car she even called me to follow up. I will definitely recommend Mary Miller to anyone I know interested in purchasing a vehicle! More

Great Customer Service! My wife and I drove all the way to Springfield, VA from Hollywood, MD to see a FJ Cruiser. Mr. Bouquet Washington met us to show us the vehicle. Mr. W My wife and I drove all the way to Springfield, VA from Hollywood, MD to see a FJ Cruiser. Mr. Bouquet Washington met us to show us the vehicle. Mr. Washington was very friendly and courteous to us. The vehicle was just what the wife wanted and Mr. Washington did everything for us to make the deal. I would highly recommend Sheehy Ford of Springfield and ask for Mr. Bouquet Washington. He is the man! More

Great deal in sales Mr. Washington Bouquet, provide us great costumer services. He was really friendly and answer all our questions. As a salesman he went beyond his duti Mr. Washington Bouquet, provide us great costumer services. He was really friendly and answer all our questions. As a salesman he went beyond his duties to provide us the help and support in our sale. My wife and I are really please the way he help us find the vehicule we wanted. Gave us a great price, worked until really late night to gave us the best deal. He is the man you have to see to get any vehicule you want. More

Bought my first car! I had Mary Miller as my lovely sales lady! It was my first time ever buying a car so I was already very nervous but very excited. I had done very leng I had Mary Miller as my lovely sales lady! It was my first time ever buying a car so I was already very nervous but very excited. I had done very lengthy research about 2013 Ford Edges that were in Sheehy's stock so I knew what I was getting myself into. After running a couple sets of numbers for me and answering all my questions (aka, going the extra mile) I had found the car I originally went in for was out of my price range. However, that turned out not to be a problem at all because they were able to bring up my dream car from a sister store for me! I am SO in love with it! Mary had great customer service and made my first "big-girl" purchase so much fun to do! Even with some paperwork mixups, the staff made sure we were taken care of and I was happy. My boyfriend and I were very pleased with our experience and I would highly recommend working with Mary! More

Great Customer Service I have bought 2 vehicles from Sheehy Ford in Springfield and am extremely pleased with their service! I worked with Bouquet Washington both times and I have bought 2 vehicles from Sheehy Ford in Springfield and am extremely pleased with their service! I worked with Bouquet Washington both times and am extremely pleased with his help with finding the vehicles for me and my wife. I specifically went to see him yesterday for the truck I purchased since he did such a great job when I bought my wife's explorer back in February. Very impressed with them! More

Great experience with sales consultant George McIntosh Sheey Ford Springfield is definitely one I'd recommend. I bought a red Ford Fiesta ST with Recaro seats and am really happy with both the car and the Sheey Ford Springfield is definitely one I'd recommend. I bought a red Ford Fiesta ST with Recaro seats and am really happy with both the car and the experience of buying it. George was a great sales consultant and let us do a really thorough and enjoyable test drive. He answered our questions, helped us research options, and really made the experience smooth and comfortable. He's a good guy with a great sense of humor. I work in the car insurance industry and had already done a lot of research--I appreciate how much George valued my opinion and knowledge of the vehicle and helped enhance it. Over in finance, Waqar Malik was speedy, thorough, and made the piles of paperwork feel like no big deal. Thanks, Waqar! We went to more than one dealership in June and July and can definitely say this one was the BEST. I felt like the whole dealership has really high standards for their staff members and puts customer needs first. Good, fair price, as well! More

Friendly and professional Very friendly staff. Nice waiting area. They don't do much negotiating but their prices are already very fair. Rodger and Mary helped put me in the ca Very friendly staff. Nice waiting area. They don't do much negotiating but their prices are already very fair. Rodger and Mary helped put me in the car of my dreams. More

OK, Probably Easier if Vehicle in Stock To their credit, I'm a picky customer, as the car will need to last me 10 years and I want what I want. They did try hard to get me the car I wanted. To their credit, I'm a picky customer, as the car will need to last me 10 years and I want what I want. They did try hard to get me the car I wanted. However, they did not communicate well when transfers from other dealers were falling through. It got to the point where it was simply time to move on to the next dealer, who had the car in stock. It wasn't a completed waste of time, because the negotiations with Sheehy allowed me to determine what would constitute a good deal with the next dealer. The one takeaway is that they need to do a better job of tempering customer's expectations on transfers. I thought we had a deal done 2 or 3 times, only to see it fall through. More

Great Experience - Solid Used Honda CRV We searched for months for a Honda CRV or Toyota RAV4 for our 17-year-old daughter. 2003-04 model, maybe 100-125,000 miles, which is midlife for thos We searched for months for a Honda CRV or Toyota RAV4 for our 17-year-old daughter. 2003-04 model, maybe 100-125,000 miles, which is midlife for those vehicles. It would have been easy if we had had a $12,000 budget, even for a later model, but tough with an $8-9K mark. Sheehy had just taken in a 2004 CRV on trade when my wife and I were on the "other side of the river" and listed it for $7,999. It hadn't even gone through detailing yet. Beau Proctor, used car manager, introduced us to salesman Dennis Cronin, we drove the car, liked it and knew we had better get it under contract with a deposit that night. The air conditioning didn't blow cold, so we asked Dennis to have it checked before we picked it up. We heard from him a day or two later that the system was plugged and had to be repaired. Several days to get the parts and replace them, and Dennis stayed in touch every day to let us know the status. Trouble is that something went wrong with the install and the part had to be replaced again. More updates from Dennis and we arranged to pick up the car on a Friday night. The air was cold and the car in great shape, with new brakes (observed by a Honda dealer the next day after an inspection), and new battery. Dennis said that Sheehy spends on average of $1,200 on a trade-in before putting it up for sale. They sure hit that mark on this one, but did so without hesitation so that our car would be in great shape. Criswell Honda, which did the multi-point inspection the next day, didn't even try to sell us any repairs, which speaks well of both Sheehy's prep of the vehicle and Criswell's service department's integrity. It passed the MD inspection the following Tuesday, by the way. This was a great experience start to finish. Go see Dennis at Sheehy in Springfield next time you're in the market! More

Love my new convertible!!! We first worked with George McIntosh when my husband and I bought a car from him a few years ago. We mentioned we'd love a weekend car, specifically a We first worked with George McIntosh when my husband and I bought a car from him a few years ago. We mentioned we'd love a weekend car, specifically a used silver convertible, manual transmission and asked him to keep an eye out if he ever came across one within our budget. Three years later, he called my husband with the perfect fit. George went above and beyond to assist my husband to surprise me with a Mercedes SLK; He had it delivered to our house so it was parked in our garage complete with car sized bow, which really added to the surprise. George had the utmost integrity, and was honest about the condition of the used car. He fully explained all of the functions and answered all of my husbands questions. I am thrilled to spend this holiday weekend driving my new toy. Thanks for your help in finding the my perfect car! More