Sheehy Ford - Springfield

Super Excellent Top Notch Customer Service! Maxxx was very professional and definitely made my truck buying experience the best! Very knowledgeable and advocated to ensure I got the best deal fo Maxxx was very professional and definitely made my truck buying experience the best! Very knowledgeable and advocated to ensure I got the best deal for my money. Made an awesome first impression for me and super friendly. As a military service member, I am very glad I made my decision to trade my vehicle in for our truck and Maxxx is the man that made that happened for me and my family! Thank you Maxxx, you are the best! More

Coming From Out Of State, Worth It We were in an unfortunate accident that totaled our 2005 VW Touareg. We could not locate a used Touareg in Pennsylvania. We found our new 2014 Touareg We were in an unfortunate accident that totaled our 2005 VW Touareg. We could not locate a used Touareg in Pennsylvania. We found our new 2014 Touareg at Sheehy via Autotrader. When we called we had the good fortune to talk with Maxwell Manu. From the beginning Max was friendly, professional and supportive. Every effort was made to accommodate us coming from out of state later in the week. All of our questions were answered so upon arrival all we needed to do was see the vehicle. Everything was exactly as Max told us they would be and 30 minutes later we owned the vehicle. We would not hesitate to purchase from A Sheehy Ford again and would ask for Max right off the bat. His experience shows. We did not finance the vehicle but even so the finance manager John was also courteous and professional. Great job! More

Fast and Friendly Service My experience with this dealership was exceptional. Maxx Manu is a great guy who went out of his way to prepare the car I wanted before I got there ( My experience with this dealership was exceptional. Maxx Manu is a great guy who went out of his way to prepare the car I wanted before I got there ( I came all the way from MI!). Very professional and friendly. He even filled the tank for me for the drive back and offered us lunch via a cookout on site! More

Great Truck Buying Experience Maxxx was great. He hustled getting us trucks to test drive, very friendly and no presumptuousness. He was definitive and honest with pricing AND no Maxxx was great. He hustled getting us trucks to test drive, very friendly and no presumptuousness. He was definitive and honest with pricing AND no senseless waiting around. I would definitely tell anyone looking for a new vehicle to work with Maxxx. More

Will not return voicemails I have been trying to reach Mr. Gordon for a week and he has not returned any of my phone calls. Today I called again and was hung up on three times I have been trying to reach Mr. Gordon for a week and he has not returned any of my phone calls. Today I called again and was hung up on three times while on hold. More

Not trustworthy La'Quisha Turner contacted me after I submitted a request for information online. She asked questions through e-mail to identify the type of vehicle La'Quisha Turner contacted me after I submitted a request for information online. She asked questions through e-mail to identify the type of vehicle I wanted to purchase. She sent me several quotes on vehicles through email along with their "Internet Prices". When I selected a vehicle I was interested in, I was invited to the lot to test drive. After the test drive, and deciding that I was interested in purchasing the vehicle I was told that I wasn't eligible for the "internet price" because I was approved for a 1.9% interest rate through Ford; which meant I wasn't eligible for the price. I was quoted a price that was $4000 more. Didn't seem like a very honest selling experience. More

Thank You Maxxx Manu for being the best car dealer! Maxxx you are literally AMAZING! I just bought a 2011 used Hyundai from him and his service was phenomenal! He was NOT pushy with trying to sell me a Maxxx you are literally AMAZING! I just bought a 2011 used Hyundai from him and his service was phenomenal! He was NOT pushy with trying to sell me a car for the most he could get out of me, he listened to what I would need and showed me the best options within my price range! Being a 19 year old college student I have left MANY dealerships angry at the dealers pushing more expensive cars out of my price range on me. He made my family and I feel at home. I am very pleased with my experience at the Sheehy Ford in Springfield and will spread the word about this dealership to all my friends and family members. After Vet school I will definitely come by this dealership to buy my company truck! More

Terrible This dealership is a joke! They obviously have no regard for the safety of their customers. I live in Baltimore and purchased a used 2009 Jeep Liber This dealership is a joke! They obviously have no regard for the safety of their customers. I live in Baltimore and purchased a used 2009 Jeep Liberty Limited. They let me drive this vehicle over 100 miles knowing that the right front tire sensor was non functional, to the point that I am lucky that the right front tire didn't blow out! Also, with faulty steering. Steer clear of this dealership. More

Great Experience I dot a Ford Focus ST from Daniel and he was very helpful. Knew what I wanted and was always happy to help. He was able to help me with the car I want I dot a Ford Focus ST from Daniel and he was very helpful. Knew what I wanted and was always happy to help. He was able to help me with the car I wanted. More

Thank you Maxxx Manu for a Great Buying Experience I want to thank Maxxx Manu for his help and professionalism when I purchased a Ford truck from Sheehy Springfield. The buying process and overall exp I want to thank Maxxx Manu for his help and professionalism when I purchased a Ford truck from Sheehy Springfield. The buying process and overall experience was outstanding. Maxxx provided excellent customer service and was very responsive. He also was very knowledgeable and was able to quickly search for the specific vehicle that I wanted to buy. In fact, Maxxx located the exact model and made it available to me within a few days of our first meeting. I would highly recommend Maxxx to anyone who is interested in buying a new Ford car or truck. And as a result of my buying experience with Maxxx, I will return to Sheehy for vehicle maintenance and service as well as to purchase vehicles in the future. Thanks again Maxxx. More