Sheehy Ford - Springfield

Amazing Laquisha was very friendly and quick to respond . She was not pushy and was great at helping me find exactly what I was looking for. She definitely kn Laquisha was very friendly and quick to respond . She was not pushy and was great at helping me find exactly what I was looking for. She definitely knows her stuff . I would definitely recommend her. More

Plan to spend most your day here even with an appointment Great experience when I purchased a truck here (thanks Mary)...not so much with my first service. Had an APPOINTMENT for a simple oil change and have Great experience when I purchased a truck here (thanks Mary)...not so much with my first service. Had an APPOINTMENT for a simple oil change and have been here 2 hours and told at least another half hour to 45 minutes before complete. Three hours for an oil change is a quite excessive. Not quite sure the point in having an appointment when they don't seem to honor it. Also leading up to the service I emailed several times to get more information on the service (does not list details or pricing on website) and never received a response. I eventually called and the lady was helpful but don't have an email address if you are not going to respond to it. More

Easiest Truck buying Experience ever Sheehy Ford of Springfield is a great place to buy a vehicle. We went looking and came out owning a 2017 Ford F-150. Maxxx is an outstanding salespe Sheehy Ford of Springfield is a great place to buy a vehicle. We went looking and came out owning a 2017 Ford F-150. Maxxx is an outstanding salesperson. He never pressured us into buying the truck but was there to answer all our questions and guide the process. We couldn't be happier. Thank you Maxxx More

Very Satisfied Customer I visited Sheehy Springfield's website and was immediately contacted by Mr. Maxxx Manu. First of all, let me say that Sheehy Springfield is the most p I visited Sheehy Springfield's website and was immediately contacted by Mr. Maxxx Manu. First of all, let me say that Sheehy Springfield is the most professional dealership that I have ever dealt with and Mr. Manu provided the best customer service that I have ever experienced with a car dealership. I recommend Maxxx to anyone who would like to purchase a car. He will provide you with all of the aspects that you need without any hassle. Mr. Manu is a top notch salesman and Sheehy Springfield is the best place to purchase a vehicle! More

Ms. Turner is amazing Ms. Turner worked with me for a week online assisting me in my search for a vehicle. He professionalism, diligence and personally tailored support mad Ms. Turner worked with me for a week online assisting me in my search for a vehicle. He professionalism, diligence and personally tailored support made this experience one that I will never forget. Jake initially assisted me upon arrival to the dealership as I was late to my scheduled appointment. Both Jake and La"Quisha were friendly, professional and informative and the results were better than I could have hoped for. I wish all Car Sales could be more like La"Quisha. We will always go to Sheehy for our car buying needs based on our past experience this last Saturday, amazing, friendly and bottom line, results that exceed expectations. More

Great experience and really fast sheehy Ford of Springfield is a great place to buy a car and get service, Maxxx had me in and out and I got the best rate around. sheehy Ford of Springfield is a great place to buy a car and get service, Maxxx had me in and out and I got the best rate around. More

Maxxx Manu is the best! I went in to buy my second car from Sheehy Ford this past Saturday and had the pleasure of working with Maxxx Manu. He was great! He got me the exact I went in to buy my second car from Sheehy Ford this past Saturday and had the pleasure of working with Maxxx Manu. He was great! He got me the exact car I wanted and assured me that he would do what he could to make sure I left with it. He is extremely knowledgeable and an excellent employee. He was so nice and dealt with both of my parents (which is a huge accomplishment - haha). If you want a salesman who is trustworthy, friendly, and extremely motivated to get you your perfect car Maxxx is your guy!! I am so happy with my Ford Escape, thanks again!! You rock. More

What a dealer experience SHOULD BE!!! From the very first encounter, this dealer was WORLD CLASS! I did not make a purchase YET, but when I do it'll MOST likely be here at Sheehy Ford. I From the very first encounter, this dealer was WORLD CLASS! I did not make a purchase YET, but when I do it'll MOST likely be here at Sheehy Ford. I had a little test drive mixup with a 2017 Expedition Platinum (LOVED IT) and thought I could drive it over night and I really wasn't supposed to. But the crew here let me know I goofed and kept it moving - no big deal! SUPER PROFESSIONAL, SUPER FRIENDLY, CLEAN atmosphere - just overall a PLEASANT experience! If you need to know where to buy a car where you'll be treated well....Sheehy Ford Springfield is THE place! Thanks guys! :D -Earl Johnson More

Not responsive and caused me a loss Unfortunately I've had nothing but issues with my used car purchase. Went to trade in my Subaru for a newer one and everything was fine up until the s Unfortunately I've had nothing but issues with my used car purchase. Went to trade in my Subaru for a newer one and everything was fine up until the single request I had with the trade. My only contingency on the sale was that I could keep my aftermarket wheels I purchased just a few months prior. So documentation of this in the form of a "We-owe" was written and signed so this service could be performed. Every couple of days I would call the dealership or text the sales rep to set up this service. This went on for almost 2 months of memos left for managers and "let me check" until I was notified that the car was released and that there was nothing they could do. I took the loss of the wheels but expected some sort of return on the loss. I was then told that since the "We-owe" is only good for 30 days (doesn't matter I spent 2 months trying to set it up) and that there was nothing they could do. Beyond that issue there was a paperwork issue I had to resolve myself with the creditor because the information wasn't entered right. I wish I could say I had a better experience but this was hands down the worst I've ever had at a dealership. More