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Sheehy Ford - Springfield

Springfield, VA

4.0
591 Reviews

6727 Loisdale Road

Springfield, VA

22150

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Showing 591 reviews

October 29, 2023

Maxxx was my salesperson and he went above and beyond to make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overa More

by Vanessadelgado04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu, Tina Greene
Oct 30, 2023 -

Sheehy Ford - Springfield responded

Vanessadelgado04, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2023

Maxxx was the salesperson who assisted me with my purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also mad More

by JessicaB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Oct 26, 2023 -

Sheehy Ford - Springfield responded

JessicaB, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2023

Bryce Do, Thanks for a great experience on the purchase of my Ford Focus 2016 Wayne Aguirre More

by mrwaguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce DO
Oct 18, 2023 -

mrwaguirre responded

This was one of the best experience I ever had. Thank you Bryce you won’t be on your way to help me make sure that the deal was secure

Oct 26, 2023 -

Sheehy Ford - Springfield responded

mrwaguirre, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 11, 2023

I purchased a new '23 Ford Escape Platinum AWD SUV last week. My experience with the three staff members I interfaced with was without any issues and very enjoyable. Sales Rep Bryce Do was professional, pe More

by retired64
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Araz Akrawi
Oct 11, 2023 -

Sheehy Ford - Springfield responded

retired64, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2023

What a wonderful experience my wife and I had. The process was an excellent experience. I loved how honest, helpful and knowledgeable everyone was. hands down we were given the best deal on our c More

by Antonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al and Araz, Maxxx Manu
Oct 10, 2023 -

Sheehy Ford - Springfield responded

Antonio, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 06, 2023

Amazing experience from start to finish. Maxxx and Sarah made everything so easy. Would highly recommend this Ford dealership again and again! More

by piper3595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Oct 08, 2023 -

Sheehy Ford - Springfield responded

Piper3595, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2023

Bryce Do was a great guy. He landed me the best car I can only imagine. He was parent with me answer all my questions and work with me to get this great car. I appreciate him More

by Maties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Do
Sep 24, 2023 -

Sheehy Ford - Springfield responded

Maties, thank you for taking the time to leave a review for us at Sheehy Ford of Springfield. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2023

Unfortunately the service department here is not friendly and has a lot to learn about customer service. Wait times are always much longer, service advisors are anything but nice, and they quality of work is More

by cliquot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhonda or Rochelle - can’t remember her name.
August 10, 2023

When is time to sell everything is peaches and When is time to provide customer service is the worst. My SUV tags were submitted a Friday. On Tuesday the provisional tags expired.They haven't done .a thin More

by Desesperada, decepcionada,arrepentida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Crystal Treadway, Tina Greene
June 14, 2023

Sales team is good. Service department is terrible. They overbook like crazy, upsell unnecessary maintenance, etc. They always go over estimated wait times. I have the More

by Honest Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 17, 2023 -

Sheehy Ford - Springfield responded

Honest Review, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

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